68 comments found.
Hi there. I’m interested to buy this plugin. But I have 2 questions. Are the plugins compatible with the latest woo-commerce and WordPress version? Is any way to make the pop-up appear on the cart page when the user arrives there not on clicking on the checkout button? Thanks
Hi there. I’m interested to buy this plugin. But I have a few questions. Are the plugins compatible with the latest woo-commerce and WordPress versions? Is any way to make the pop-up appear on the cart page when the user arrives there not on clicking on the checkout button?
I am getting header issues: Warning: fopen(*/wp-content/plugins/kungwoo-upsell-1.5.0/woocommerce-unlimited-upsell.php): failed to open stream: No such file or directory in /homepages/46/d876638077/htdocs/clickandbuilds/strikegoldtest/wp-includes/functions.php on line 6461
We apologize for the late reply. We do not answer support tickets on the Envato message board. Please email the issue to us at support@kungwoo.com.
Hello, I’ve sent you a question trough support. Please take a look! I have an issue with the DIVI header menu covering the items. Thanks!
Thank you for contacting us. We haven’t gotten a support request from you. If you want to submit a support request, please follow this link: http://kungwoo.com/support/?envato_item_id=17988936
Hello, yes, I did fill this form and even attached a screenshot 
Sorry, but we don’t have it. Please send another.
OK, just sent, please check! I have received “Support” header when sent.
Got it this time?
No. Just to clarify, are you sending the support ticket to the right e-mail address?
You mean “from” the right email address? I see no option to pick the “sending to” email address?
Here’s an image that shows what I’m referring to: https://www.gamerrethink.com/wp-content/uploads/2021/03/kungwoosupport.jpg
Sure, everything is filled up! Do you mean email must be the same as my Envato site email, or anything else needs to match? Also filled in purchase code.
We have not received any of your forms. Instead of submitting a support request via form, try contacting us at support@kungwoo.com
Many thanks, just emailed you!
We successfully got your message. We will be corresponding via e-mail from this point forward.
Yes, super, thanks a lot!
Hello sir i need to know if i can showing some product offers for client who have in cart Total $50.00
I need to show offers just for client who have Total $50.00 or who payed Total $50.00
Thank you for contacting us. You can only trigger the offer popup when your cart total is in a specific price range.
Plugin has a lott of bugs and misperfections. So i don`t use it. Also no response from the developer… So no support or help…
Thank you for making us aware of your concerns. Unfortunately, this is the only communication that we have from you. As such we can not confirm that your experience is related to any bugs or the claim of support.
Bad service, they do not give technical support and only answer to say that they do not return the money. Evanto n should have an author with such low quality in all aspects, since it puts his reputation at stake. They don’t want to return the money after the plugin doesn’t meet expectations and is removed.
Thanks for contacting us. We went above and beyond to provide support. We do not provide customization services to make the plugin work with custom themes.
Hi, does this also work with Woocommerce Bookings product types?
We have not tested that configuration so we cannot confirm.
Is there a demo or something we can do to test it before buying?
Please reach out to us via support so we can continue this conversation.
Will this plugin work with no cart page but the “Proceed to checkout” button on the Mini cart panel?
Hi – We have not tested that configuration so can not confirm.
Is it possible to add raw HTML to my popup? I tried the Source Code option and it didn’t like any coded buttons or images.
We can see why you would ask that question. However, we offer an off the shelf product and do not offer customization services. We partnered with and recommend Codeable or wpBuffs which both specialize in WordPress customization.
Hi, Anti-Malware from GOTMLS.net is saying that this plugin is a known threat. Any ideas why? is it a false alarm?
This is the first such report from any malware program. Please submit a support request so that we can investigate your case further.
Is it possible, in the premium version, to assign more then 4 upsell products?
Hi,
We set the limit on the frontend to four products because of the amount of space in the popup.
If we allow more to be added, the popup appearance could become an issue. Such customization should not require much effort.
For customization please see – https://codecanyon.net/item/woocommerce-unlimited-upsell/17988936/support
Hi – Your plugin doesn’t work with variations, I’m having trouble – please advise asap!
Hello Zee09,
Thanks for contacting us. The product works fine with variations as can be seen in our screenshots https://s3.envato.com/files/250686217/screenshots/scr-13.png and demo at demo.kungwoo.com. Are you using other add-ons or a theme that may be interfering by attempting to perform the same task? If yes, please try disabling it temporarily for testing.
Thanks, KB KungWoo Support
Hi can this be added in the footer or any part of the product page? we dont want a pop up in our website
Hello and thanks for contacting us.
That is not available at this time.
For customization please see – https://codecanyon.net/item/woocommerce-unlimited-upsell/17988936/support
Best, KungWoo
Hi, the popup should appear when the trigger is a product, however, it is not popping up for me at all after setting a product and setting an offer, it just does not work. Any thoughts?
Has the offer been marked as active?
If so and there is still an issue, please send us a request and we will attempt to assist you – http://kungwoo.com/support/
Best, KB
sorry may i ask, can this work with Woocommerce One page checkout? hmm
Hello. Sorry for the delayed response. Although we have not tested, it should work as long as the proceed to checkout option is still included in the wrokflow.
Hi,
My upsell is 3+1 gratis, which is a separate SKU product in Woocoomerce.
Does the plugin remove the single item the customer wanted to buy and replaces it with 3+1?
I hope it doesn’t add 3+1 to the existing 1.
Hello. Sorry for the delayed response. Our product provides options to the end user to add an item to the existing items that match the criteria of the upsell.
Hi, should we upgrade to Pro, can we set up a conditional for the Upsell Offers NOT to be triggered if the items are already in the cart? Also, I’m noticing that the upsell popup only comes up if the customer is in the cart and then goes to checkout. What if our store has a proceed to checkout button immediately after adding a product to cart in a section of the site (but not necessarily inside the cart—if that makes sense)?
Also, can there be more than 4 items in the upsell popup in the Pro version?
Hello,
Thanks for reaching out to us.
Not really sure what you mean by upgrade but if you are talking about the product you can simply remove the lite version and install the pro version. All offers should be maintained.
The upsell popup should be triggered from any place in the flow where the “Proceed to checkout” button exist.
If we missed something, please send us a request and we will attempt to assist you – http://kungwoo.com/support/
Best, KungWoo Support
Is it possible to have multiple upsales one after the other Like in a funnel?
Not at this time
For customization please see – https://codecanyon.net/item/woocommerce-unlimited-upsell/17988936/support.
Best, KungWoo
How do we get it to show a discounted price of the product? Also the formatting does not look good at all. Any way to control how it looks?
https://d.pr/free/i/I2XB8EFor Styling customization please see – https://codecanyon.net/item/woocommerce-unlimited-upsell/17988936/support Any discounts should be shown by default if they exist. If not, please send us a request and we will attempt to assist you – http://kungwoo.com/support/ Best, KungWoo
