12070 comments found.
How can we add a blog page in a custom account tab
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
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Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
i tried opening a support ticket but it says Invalid Purchase code! when am using the exact code?
Hi,
Be sure that you’re providing the right Envato username and you choose the right product.
Thanks,
Indeed Team
Yes I have. All details are right
Hi,
Seems you have already submitted a ticket yesterday, so credentials are working fine.
Thanks,
Indeed Team
Yes but am still struggling. No reply yet. Just want to know if is possible to allow blog posts to load under an Account Custom Tab and when opened it open under same account custom tab with various tabs still visible?
Hi,
Your ticket have been already managed, so please stay in touch with support team.
Thanks,
Indeed Team
NOTE:
MyISAM tables are what we use and the plugin is currently working just fine with MySQL 5.5
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Will your product still work If we switch our server from MySQL 5.5 to MariaDB 10.2 ?
While still using MyISAM tables ?
Hi,
UMP system does not requires something special or more than the WP environment, most of the tables in used are actually WP tables.
Thanks,
Indeed Team
Currently, the Search User API call does not work. The API Gate generally needs more documentation if possible.
For example this is not working https://domain.com/wp-content/plugins/indeed-membership-pro/apigate.php?ihch=KEY&action=search_users&term_name=email&term_value=user@gmail.comHi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
No point, as your support is not very good. I just wanted to make other people are aware that the API does not function very well and is completely undocumented.
Hi! I would love to ask you a pre-sales question 
Hoping to buy your plugin.
Does your plugin work well with the Listify theme? Thanks a lot for your reply, Marleen
Hi,
We never used that Theme by now, so we can not say more about it. Still, if is a premium one should not be any issue with it. UMP is built to not affect the other scripts or themes from its side.
Thanks,
Indeed Team
Hi there! Is this compatible with WP Bakery?
Hi,
The UMP system is coming with specific options for VC Page Builder, such elements which will help the editor to manage UMP showcase boxes.
Thanks,
Indeed Team
Quando un utente paga con stripe, nella lista degli ordini la transazione viene riportata due volte anche se il pagamento avviene una sola volta. Si veda lo screenshot: https://ibb.co/iMXnfq
Hi,
If you have any question please use an international language: English, in order to understand and come out with the right response.
Thanks,
Indeed Team
When a user pays with stripe, the transaction is reported twice in the order list even if payment is made only once. See the screenshot: https://ibb.co/iMXnfq
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I can’t, the support period time has expired, i don’t need support, i want simply report this bug?
Hi,
That is not a general bug and in order to be investigation and solution provided a support member will need to have a look over it.
Thanks,
Indeed Team
Hi,
Is it possible to add Yandex.Money gateway to UMP? I think it will good additional for your plugin, because a lot of people in Russia using payment system on their sites and they too needed it.
Thanks!
Hi,
Are 10 payment gateways integrated and by default available into the system on this moment. Adding another custom payment gateway is not possible unfortunately ‘cause it requires a complex process to be implemented. Still, UMP allows you to sell Levels via Woo Checkout where you may use a Woo payment addon if you want.
Thanks, Indeed Team
Hello there,
We are using Ultimate Membership Pro in our wordpress website. We want to extend its functionality as per our requirements. However, we can’t find its developer documentation on the internet. Please provide us the developer documentation. Thanks.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi,
I have a pre-sales question. Is this plugin compatible with WPML?
Thanks!
Hi,
For now is not a such integration fully covered. Is on developing but it should be completed soon.
Thanks,
Indeed Team
Thank you, azzaroco. But do you think integrating this with WPML will cause any issues?
Hi,
By now have not been reported any issue on that direction.
Thanks, Indeed Team
does it support Paypal Pro for seamless payment experience?
Hi,
For now is integrated the PayPal Standard and PayPal Express Checkout.
Thanks,
Indeed Team
so basically, people dont have to leave our website to complete payments right?
I am developing a mobile app for my membership site. Data are being passed via JSON API. I created a custom post type, and set that only registered users have accessed. Though, the data and pages can be accessed directly using JSON API.
Any suggestion?
Hi,
For a such workflow you can use the API Gate module where you can access all necessary data via API.
Thanks,
Indeed Team
Where can I read about this?
Found it under Magic Features. I am still developing this on a temp URL for my client. Do I need to activate the plugin first before I can get it to work?
Hi,
The system should be enabled once is installed in order to have active all features and modules.
Thanks,
Indeed Team
Hello team i have a question please read carefully and answer so i will purchase just after your replay.-
I want to create a platform where two type of user can register (1. startup 2 investor ).
—-startup can register free and add all his information .
- but investor can register and fill his profile but not able to see startup data till he become our gold member(paid member) . * investor only can see limited data in free plan .
is it possible in your system . investor data will be private no one access this.
please answer ASAP so i buy and provide a good feedback . thanks
Hi,
Your desired approach it may be achieved with some extra Levels properly set and managed and with a MembersList showcase restricted. Still, for extra workflow, you may need better a custom solution.
Thanks,
Indeed Team
Ok thanks but is it possible if we do customization in your plugin . And also want to know can I replace the template with our custom template . And Ajax filter on mambership list. Please answer so I buy your plugin .will you help me to found code in your plugin if any need. Show quoted text
Hi,
The desired workflow is very complex and we can not guarantee that some basic customization may cover it.
Yes, templates can be customized as it done for WP Child Themes.
Thanks,
Indeed Team
Hello team i purchased your plugin. how to use custom user type on register page . we already create 2 other role like (startup and investor ). but i want to show on register page as radio button or drop down. so user can select who is and register as selected .
please share you email and skype id so we can contact you if any need
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I am thinking of purchasing this plugin. Is it possible to sell subscription via woocommerce and can I use my own payment gateway through woocommerce so like I use eway and I can use it with woocommerce but can i use it with your plugin?
Hi,
Yes, UMP allows you to linked Levels/Subscriptions with Woo Products and sell them via Woo Checkout. Still, keep in mind that Woo does not manage recurring charges but only single product payments, so the recurring process will be done manually by buying the same product again.
Thanks,
Indeed Team
Hello there. We have had a ticket open for 2 months and have not had a response for over 25 days. The ticket is http://support.wpindeed.com/tickets.php?id=898801
Could we please get a response on this?
Thank you.
Hello again. Thanks for the response in support but it now has been another 5 days with no communication on a major issue we are having. Can we please get someone who will own our ticket and update us on a daily even if there is nothing to report? We just need communication please. Thank you!
Hi
would you plugin be suitable for a PWA (such as with https://wordpress.org/plugins/super-progressive-web-apps/ ) to provide offline access to previously accessed member areas – eg pdfs viewed.
Any light you can shine on this would be great thanks
Hi,
We never used that script so we can not say more about it. UMP is based on WP Users, if that script does the same should not be a problem.
Thanks,
Indeed Team
Hi! Does the plugin create some user account pages at start, or do one build them up oneself by placing shortcodes? If so, what kind of shortcodes do you have? Thanks!
Hi,
The system is coming with the Account Page installed from the beginning and which can be customized from UMP Dashboard.
Thanks,
Indeed Team
Hello,
PreSales question. I would like to know if it would be possible to integrate it with any events plugging ( the events calendar / eventsON ) for example.
Thank you!
Hi,
About what kind of integration is about?
Thanks,
Indeed Team
So the idea is that log-in users could create events in a platform so when that will happen the creator of the event will be the one logged-in in the member database as well the interaction of the users among the events/calendar/membership
Hi,
UMP is based on WP users, so any other script having the same approach will have common users by default.
Thanks,
Indeed Team
Looks great on firsts glance! 1 Question:
Can I disable all “real” payment options, and create a manual one. I dont need my customers to pay real money, just need a manual confirmation by me in the back-end before there membership is activated.
Hi,
You can use the Bank Transfer which is an offline alternative payment gateway. It is not necessary to enanle other or any payment gateways if you do not need them.
Thanks,
Indeed Team
HELLO, ATTEMPT TO INSTALL Pluging BUT SEND ME THIS ERROR .
Parse error: syntax error, unexpected ‘[’, expecting ‘)’ in /home/......./public_html/wp-content/plugins/indeed-membership-pro/classes/Ajax.php on line 29
Hi,
Please take a moment to check out our Knowledge Base:
http://help.wpindeed.com/
as this topic is covered, and you can find all steps there.
We’re constantly working on improving it and adding new articles, so if you come across something that you think we should add, do let us know via Support Platform
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi – Great plugin! Just one thing that I can’t find in the docs/forum/kb:
I’m using the Mailster integration. I have “double email verification” turned OFF in the IUMP Registration Form settings page.
But when a new user signs up, Mailster still sends an “you must click this link to verify your email account” email. There is no way (that I can see) to fix this within Mailster, because that plugin only sets double vs single opt-in on a FORM level (and your app is using it’s own registration form).
Am I missing something? How do I set this so it’s fully single-opt-in using Mailster so the user does NOT have to get this double-opt-in mail?
Thanks!
Hi,
Once you’ve enabled and set the OptIn module to send new registered users emails to Mailster, the way Mailster decides to manage new entries is beyond the UMP system workflow and settings.
Thanks,
Indeed Team
