Hi Mudutu,

Thank you for using Elfsight Form Builder!

Yes, we are going to release this update, and if everything goes well and according to the plan, we’re going to it by the end of this week. Please, accept our apologies for the delay with the update.

Regards,
Elfsight

Hello cokolooks,

Thank you for using Elfsight Form Builder!

We’re very sorry that you’re having this issue, and we’ll do our best to fix it for you as soon as possible. Please, start a conversation at our Support Center at https://elfsight.ticksy.com/ and provide us with the direct link to the page with the plugin. We’ll be delighted to help.

Regards,
Elfsight

Thanks team, I’ve just submitted ticket #1764162

Hello cokolooks,

Yes, we’ve seen this ticket, and we have requested you for some additional information. We’ll do our best to fix this as soon as possible.

Regards,
Elfsight

Hey walesindeomo,

Thank you for appreciating our plugin!

Best regards,
Elfsight

Hi amanhuda,

Thank you for using Elfsight Form Builder!

We’re very sorry to know that you’re having this kind of issue, and we’ll be happy to check it for you and make sure that it’s working correctly. Could you please start a conversation at https://elfsight.ticksy.com and provide us with the direct link to the page with the plugin?

Regards,
Elfsight

Hi Orobi,

We’re very sorry to know that you’re not happy with our plugin!

Would it be an option for you to message us at support@elfsight.com to discuss this?

Regards,
Elfsight

Hi Orobi,

Thank you for choosing Elfsight Form Builder!

Changing font size and colors is doable with a CSS code. Here’s a sample code that you can use:

eapps-form{ font-size: YOUR FONT SIZE px !important; color: #800080 !important; }

You need to replace the font name and color with the ones you need.The code has to be added to Custom CSS field on Preferences page of your plugin’s settings.

We hope this helps!

Regards,
Elfsight

Hello ooku56,

Thank you for your interest in Elfsight Form Builder!

Our plugin works fine with themes that meet WordPress standards, so you’re very welcome to go ahead and make the purchase. And if any questions or issues come up at any time, our development team will be happy to fix things for you.

Regards,
Elfsight

Hello Mediteranija,

Thank you for your interest in Elfsight Form Builder!

According to the Envato license, you can use a plugin on one website, whether it’s your own, or your client’s doesn’t really matter. However, if you need to use the plugin on another website, you’ll have to purchase another license.

The one year subscription refers to support. The plugin will keep on working after one year, but if you’ll have to contact the support, you’ll have to extend the subscription.

Regards,
Elfsight

Hello bluedition,

Thank you for your interest in Elfsight Form Builder.

We intend to build on the existing plugin, and the new functionality will be introduced in updates to it. If you activate your plugin with the Envato purchase code in the backend, the updates will be automatic, so you won’t have to do them manually. So basically, you’ll need to install the plugin once, and that’s it, the new features will come up automatically after we release an update.

Regards,
Elfsight

Hi cientiros,

We’ve checked and rechecked the inbox, but we don’t see a message from you. Would it be an option for you to contact us via the private messaging here at CodeCanyon?

Please, accept our apologies for the delay!

Regards,
Elfsight

trying it one more time

Hi cientiros,

We have just replied to your message.

Thank you!

Regards,
Elfsight

Hi weede,

Thank you for your interest in Elfsight Form Builder!

Unfortunately, right now this option is not supported. However, we realize that it’s something that we absolutely need to provide for our users, so we’ll do our best to implement it in a future update, as soon as possible.

Regards,
Elfsight

Hello webtinker,

Thank you for choosing Elfsight Form Builder!

Unfortunately, captcha cannot be removed at the moment. Would you mind letting us know why you don’t want to use it? It actually serves a very important task of protecting your mailbox from spam messages.

Removing it will lead to your inbox getting flooded with spam messages, and you’ll have to spend a considerable amount of time sorting out your inbox. This will lead to your spending more time reading the emails than you would’ve otherwise, and potentially, to losing some important messages in the spam.

If, for some reason, the captcha is working incorrectly on your website, please, let us know and we’ll be very happy to fix the issue for you.

Regards,
Elfsight

Hello webtinker,

Here’s an important update. We are planning to release an update for the plugin next week, and we’ll make sure to implement a workaround for the captcha in this update. Please, keep up with our updates.

Regards,
Elfsight

Hello ryanlegal32,

Thank you for your interest in Eflsight Form Builder!

Uploads and conditional logic are not supported yet, but we’re working hard to implement these options, and we’ll do our best to implement it in a future update.

As concerns step form, we do have it, you’re welcome to check the live preview at https://preview.codecanyon.net/item/form-builder-wordpress-form-plugin/full_screen_preview/22496923?_ga=2.189101677.779330994.1539584428-1533973490.1524061734 and select Customer Survey template to find out how to implement it.

Regards,
Elfsight

Hello C-Y-B-E-R,

Thank you for your interest in Elfsight Form Builder!

Unfortunately, our plugin doesn’t support the image upload function yet. This feature is high up on our roadmap, as it’s tremendously useful and very much in reques. We’ll do our best to implement it in one of the nearest updates, as soon as possible, but we can’t give you a specific timeline yet. We apologize for the inconvenience!

Regards, Elfsight

Hello C-Y-B-E-R,

Thank you for your interest in Elfsight Form Builder!

Unfortunately, our plugin doesn’t support the image upload function yet. This feature is high up on our roadmap, as it’s tremendously useful and very much in reques. We’ll do our best to implement it in one of the nearest updates, as soon as possible, but we can’t give you a specific timeline yet. We apologize for the inconvenience!

Regards,
Elfsight

Hello C-Y-B-E-R,

We’re happy to inform you that we have implemented the option of uploading files to the plugin. To upload a file, please, go to Form tab of the plugin’s settings and add File element to your plugin.

We hope it improves your user experience!

Regards, Elfisght

Hello iexpertsmedia,

Thank you for using Elfsight Form Builder!

Unfortunately, the captcha can’t be removed. We’re very sorry to know that it’s causing troubles for you, and we’ll be happy to make it work correctly. Please, message us at support@elfsight.com or start a conversation at https://elfsight.ticksy.com and provide us with the direct link to the page with the plugin. We’ll do our best to help!

Regards,
Elfsight

Hello Alextender,

Thank you for your interest in Elfsight Form Builder! We do have a solution for your use-case. Please, message us at support@elfsight.com and we’ll be happy to discuss it with you.

Regards,
Elfsight

Hello bluedition,

Thank you for your interest in Elfsight Form Builder!

Could you please specify, how exactly do you need the plugin to integrate with CF7?

Regards,
Elfsight

Many form builder tools will at the very least, serve as a “skin” for the CF7 forms themselves. They are full function form builders but when it comes to displaying the CF7 (since it has an established stylesheet) it typically manipulates the CSS for it. This is great bc there are so many other plugins that tailor to adding and manipulating functionality of CF7. An example would be having mailchimp functionality added and kept up with may be a chore in itself, but there are tons of CF7 plugins that do this. If your tool simply supports CF7 forms, then it is an invaluable tool. You have a quality tool: if I were to purchase, I would initially want to use it for contact forms, but have many other uses as well. If it doesnt (or will not in the future) support CF7, then it is no longer a great addition but something I would have to weigh up against CF7’s extensive finctionality.

Hello bluedition,

We understand the logic behind your request, but we have taken a different route in this respect. What we intend to do is further develop our plugin, implement new functionality, such as mailchimp support, conditional logic, new field types, etc. to make it a tool to achieve a user’s advanced tasks. We don’t believe in making a user install two form builder plugins, ours and CF7 and several CF7 addons to complete one and the same task. Supporting this setup and the integration with CF7 is quite costly and time-consumiing, and we’d rather spend this time implementing new features for our plugin.

If you require any specific features, we’d be happy to hear about it. Right now we’re actively collecting user feedback to further extend the plugin’s functionality and we’ll be happy to consider any suggestions.

Regards,
Elfsight

Hello crusin,

Thank you for your interest in Elfsight Form Builder!

Right now the messages are sent to your email and saved in your website’s database. We plan to implement an interface that will allow you to work with the messages from inside the admin panel, but it’s a major task and it will require some time, so we can’t give you a specific time line at the moment. Our apologies for the inconvenience!

Regards,
Elfsight

Hello dylanando,

Thank you for choosing Elfsight Form Builder!

Unfortunately, right now disabling the recaptcha is not possible. This was done by design, to protect our users from spam. However, it seems that disabling the recaptcha is a very requested feature, so we’ll do our best to implement it in a future update.

Regards,
Elfsight