243 comments found.
Whats going on with my install, you said within 24 hours, its been almost twice that and nothing, I have sent you two emails… still no response??
Hello Sir, We didn’t get your email. We replied all our emails. Please email us your domain and cpanel details at badruddoza.me@gmail.com and mention your codecanyon name product name. Thanks!
That is the email I am using and I have just resent it again
I didn’t get the email yet. I am waiting for that. Or you can email me from my profile page. Thanks!
Or give me your email. I will contact you to provide support. Thanks!
I just emailed you. Thanks!
Just replied
I didn’t get it yet. Let’s wait 1 hour. May be your email sending is delaying. When we will get the email we will do it as soon as possible. Thanks!
I just emailed you from a gmail account and also BCC my email. I just received my copy.
Installation is done and we emailed you. Thanks!
You guys are awesome !!
Thanks! Please give us five star ratting if you like our product and support.
the admin side not working can anyone help me bashtawi.com/admin
email replied, you entered wrong link.
thank you i get it
can i add registration using social media like facebook or gmail+ for the users ?
No Sir, You can’t do. But we can customize according to your needs for extra charge. Please email us from our profile page if you need customization. Thanks!
hello dear i have a problem when the user try to open the products details please help me to solve it
(1/2) ErrorException count(): Parameter must be an array or an object that implements Countable
(2/2) ErrorException count(): Parameter must be an array or an object that implements Countable (View: /home/gb189f060n5z/public_html/eCommerce/Files/project/resources/views/front/product.blade.php)
solved i just downgrade the PHP version from 7.2 to 5.6
dears
no action when the user press continue shopping how can i set the action to back to products ? and also there is an exception appear when the user press on the website in the last of my website please check it www.bashtawi.com
Please email us for any problem. Thanks!
please check your email i sent to you website issues and screen shoots for it
Email replied. We always try to reply emails within 24 hours. Thanks!
can i add my currency?
any option that different sizes with each size extra prices, like Medium 5 , large 10 etc.
No Sir, You can’t. Please contact us by email for any kind of customization for extra charges. Thanks! badruddoza.me@gmail.com
Hi,
I haven’t received any installation procedure. Could you please help me to install on my site as promised. Thank you 
We are back from vacation. Please email now. Thanks!
hi sir can you install for me if i buy this script
Yes, We will give you installation support. Please contact us through our profile. Thanks.
after while the website starts to loads too slow, honestly it becomes useless as loading takes around 30 sec. too slow. how to fix that?
Please sir, Reduce your product image size. Currently I seen you website has some product images those are 8MB+ then your browser taking time to load those images. Reduce the Image size and keep them under 100KB.
Thank you
hello sir may i know how we setting the commission from vendor,and do you have refferal system for customer can earn commission fro every customer user they link to purchase..
No referral system. Thanks!
Created the database. Added the database details in the .env file. Page say, Whoops, Looks like something went wrong.
??
Please email us for free installation. Thanks!
Hi,
Is this GDPR compliant? Thanks!
Yes, Thanks!
OK thanks. Can we add multi domain in extended licensed? how about subdomain? Thanks!
Yes, You can do for extended license. Thanks!
Hi Sir,
I e-mailed you regarding the free installation of my site. May I know what details you need? Thank you
We replied you by Email already. Thank you.
Is the source code fully editable? can I edit any page?
Yes sir, all codes and designs are completely editable if you have knowledge in PHP / Laravel.
hello, when trying to upload upload script from the cpanel server is giving SiteLock-PHP-SHELL-md5-byee.UNOFFICIAL error what to do?
Please purchase the product for support. If you use pirated copy then your website will be down after 6 month. Thanks!
Thanks for the update, question about it. You indicated you added a shipping cost adding system in the update, all we see is the same ONE STATIC cost for shipping. Can you advise on this.
We have no plan to do it now. But we can customize for extra charge. Thanks!
Wait? You said in your updates YOU ADDED THAT… Why do we have to pay additional now for it.
Okay, next version will be release after 2 month then we will add that option for you. Thanks!
thanks for update – BUT where is customer country? long time ago I told you that part is incomplete, and after update is still incomplete…
We don’t have any plan to add country because most of our clients don’t need that. We can do for you for extra charge. Thanks!
Country reference is not needed for online shop? Are you serious?
Okay we will add in next version. Which will be released after 2 month. Thanks!
You said 4 days ago you submitted an update to this script? Nothing approved yet?
Can you tell everyone what is in the update, what was done / features added at least.
Hello Sir, Product has been updated. You can check now. Thanks!
Some suggestions for the site.
1. Add the ability for admin to add pages such as privacy policy. 2. Add ability to make multiple shipping prices. 3. Add ability to use symbols in add title.
Got a bug for ya…
When adding the description of a product, if you place a / in the description it errors and cannot find the product. You may want to add the ability to add symbols such as the forward slash to descriptions. Can you advise how we can do this please.
Okay we will check. Thanks!
Without guest checkout the script is worthless, 40 percent of people will leave a shopping cart if they cannot guest checkout.
We are updating our script within 2 weeks with this feature. Please wait 2 weeks more. Thanks!
Any idea when the update will happen?
Please wait 2 more days then you can see the update. Thanks!
Awesome thanks!
Any word on the update?
We submitted the updated file hope it will be accepted by codecanyon soon. Thanks!
Is adding extra pages available in this script yet?
Hi again, I want to buy a good eCommerce script, but after 3 purchases and no real help or support, I am hesitant to buy again. I need the script to be able to add extra pages in admin and I need the damn script to work correctly, if I buy your script, will you help in setup or problems that I may find in setting up and getting the script to function as it should?
Hello Sir, We will install it correctly if you give us your domain and cpanel access. But you will not be able to add extra pages if you don’t know coding. We can customize according to your needs for extra charge. Thanks!
Cool, how much to get add extra pages in admin, so that other pages can be created
Please email us about your page details with complete customization details at badruddoza.me@gmail.com
Can I add additional page aside default pages
If you know Laravel then you can because you will get complete source code after purchase. Thanks!
GeniusOccean team is very helpfull. Team is solving issues time to time. I have one suggestion. Please start 24X7 Chat support system because some time explaining about problem is better if we can do in conversation rather than email. I am using Arvixe hosting as you mentioned. Mailing error is coming, I hope your team will help me regarding this issue.
Please email us about your problem. Sorry we can’t do live chat. We can only help you by email. We always try to answer email within 24 hours. Thanks!
Thanks for your reply. i send mail to support team. I purchased product from Genius Ocean. So clent must aware about your recommended Hosting site, And one document must also provided with all detail what client should do regarding to host on live server. I cannot comeback from my project. GeniusOcean e-Commerce project may be running live on arvixe hosting site. So, your team can find out the solution. I already purchased two hosting domain. But laterly I found Laravel plateform is not supported. So, I purchase arvixe domain on your recommendation.
