215 comments found.
Can admin see all user conversations in the back-end?
No, Admin can’t see any conversation not even in database table because all the messages are encrypted.
Regards RedQ Team
Please indicate when emojis, stickers and Giffy will be available
Sorry right now there are no fixed date to push the update.
hiI was reading that the email or push function is not available, can you advise me with the files to integrate it? was ever used with ultimate member pro?
Hello, In our plugin there are necessary hooks to implement email notification. And about ultimate membership pro our plugin works with wordpress user. So if you want to make a chat between users then its possible with our plugin.
Regards RedQ Team
Is there some code or forum about the subject? I am very interested
Sorry there are no public discussion forum. If you purchased the plugin and face any issue then our support guy can help you with the issue.
Regards RedQ Team
Hi there, I’m hoping to create multiple 1-1 chat instances and embed them on different pages . Could i do this with yobro?
Hello, Our plugin provide a shortcode where you can specify a user id as parameters. And in that chatbox any other user can chat with that specific user. I am not if it is what you are looking for.
Regards ReaQ Team
After updating to version 2.0, We cannot active the plugin anymore. It asks for atleast MySql version 5.6 while we are using 10.1.37. What can we do about this?
Hello
You are using mariaDB we have put a restriction in our plugin as our plugin need mysql version 5.6 or above. But for mariaDB above 10 our plugin works just fine. So you need to change few code.
Please open a ticket regarding the issue in our ticket forum. Our support team will help you to resolve the issue.
Regrdas RedQ Team
look nice… but when switching conversation on the left, on the right , the input for type can’t be focused, move your mouse, click on the input, you still can’t type anything to it… another thing, on left top, the search, does that really work? it seems like it’s nothing but search text and icon on the left top, nothing else.
Hello, one of our customer has already pointed the issue and we have fixed those issues on our end. But it will need few days to push the update in codecanyon.
So you can either wait for our next update or if you buy the plugin then we can send our latest build to you directly through our ticket forum.
Regards RedQ Team.
I will wait… please update soon ; )
is it getting updated soon… ? I am willing to buy some plugins that developer of them are serious on debugging, updating… too much plugins authors here, took a good money and gone… never support their plugins anymore… i bought 100 plugins, 40 of them not available for downloading, 30 of them last updated in 2017…. ; ( so sad about this… ; (
Hello, Currently our developers are busy with some of our new products. So we can’t promise any update date.
Regards RedQ Team.
Can I make a send message link for user?
In our plugin we provided an option where you can put user id in a shortcode attributes. So if you used that shortcode in your template then you can easily achieve this type of facility.
Regards RedQ Team
Pre sale question: i am using discy theme , Does this plugin works with it https://themeforest.net/item/discy-social-questions-and-answers-wordpress-theme/19281265
Hello, Our plugin doesn’t have any dependency with any other theme. Our plugin use default wordpress user to use as chat agent. If the theme doesn’t alter the user sytem then our plugin should work.
Regards RedQ Team
Can you let me know if I want to just allow my customers to chat with Admin? Which means to just message that admin very obviously without pressing other messaging button but just go to the inbox page and message directly?
How will it look like? Is there any way to show there’s a notification bullet when there’s new message on the header menu?
Hello, Our plugin provide a shortcode where you can provide roles or user id as params. So that means you can chose any user whom your customer can sent message.
And yes our plugin do have a shortcode to shown message notification.
Regards RedQ Team
Let’s say i want to just let Customers to click their ‘Messages’ page, they will only see 1 Chat Box which is similar look like mesaging on Facebook Inbox. Is it possible? Which means one-click-direct on Messages page to start messaging right away to admin. Can you all do that or customize that?
Sorry the ui is not like facebook.
Hi – I’m thinking of purchasing this to replace the overly simple PM method in the theme I’m using. I’d like to put a shortcode onto a widget onto the vendor page so that the user can directly message the vendor, rather than choose from a list of users. In other words, the message will automatically be from the signed in user (obviously) to the vendor whose page they are on. Is that possible. Also, as admin, I’d like to use the system to post to all users as a broadcast with site announcements etc. Thanks in advance.
Hello,
Our plugin support shortcode with user_id param where you can fix which user will receive message. Suppose you put a shortcode with admin id. Then if anyone send message then only admin will receive that message. Our plugin has an option for sending bulk message. But its still in beta and has not tested properly. For working with bulk message you have to create a user list with few rules. Then you can send message to all the user or specific user in that list.
Regards RedQ Team.
Pre-sale question about a possible customization: hello i need to know some info about a possibile customization (possibility to automatic send a message to a specific user when a woocoommerce order is complete). There is a support email? Because the ticket system require a envato license and i don’t heve any at the moment. thanks
Hello, It is possible with custom coding. To send a message to any user you need to know the sender and the receiver id. Then you have to check for the function which one is called to send a message.
Sorry we don’t have email support. But our plugin provide enough hooks to implement it by yourself.
Regards RedQ Team
Hey,
Just wondering, is it possible to extend the WP GraphQL API (https://github.com/wp-graphql/wp-graphql) with your messaging plugin?
For example: because WooCommerce uses custom post types for its products, I’ve easily added WooCommerce fields to the GraphQL endpoint.
Now I’m wondering if I can apply the same concept to your plugin. The end goal is a decoupled web app, which means for my purposes, all I care about is exposing your app’s functionality as an API. Please let me know what you think
Hello, We haven’t tested our plugin with WP GraphQL API. Our plugin provide hooks on different events. If you can use those hooks to get what you want then you are welcome to give it a try.
Regards RedQ Team
I can’t try the demo. I’m getting this error “54.210.204.137 refused to connect.” when I try to login to use the chat. Can you help me?
Hello, I have tested our demo and its working just fine. I have logged in and sent a message no problem at all. The issue may seems to your isp. Can you check it with another net connection and different browser?
Regards RedQ Team
Hello, Can you please open a ticket in our ticket forum. We have fixed the translation issue but we need some some time to push the update. But If you want we can send you the lasted build. Please continue further discussion in the ticket forum.
I am still waiting for a simple translation.. I don’t understand that I need to wait more than nearly 2 months to translate 4 words that make this plugin not usable for french community… You get developers working on it really ??
Hello, Have you tried our new update. In our new update we have updated few translation issue.
Regrads RedQ team
Hi there!
I have a question similar to this one: https://codecanyon.net/item/yobro-wordpress-multi-user-private-messaging-plugin/20563304/comments?utf8=%E2%9C%93&term=woocommerce&from_buyers_and_authors_only=0I’d like to only allow customers to start a new conversation with a vendor.
I understand that this is not a built-in feature (if it is, please let me know), so my question is: Is possible to achieve this by only editing the php files? I mean, without requiring the not-compiled source scripts your plugin doesn’t include.
Hello,
If vendor is a wordpress role and you want to list all the vendor in a messagebox and any customer can start conversation with any vendor then yes it is possible with our plugin. Our plugin has a shortcode which accept parameters. If you give role parameter value to vendor then the chatbox will only list the people whose role are vendor.
It is also possible for metakeys. If you have any user meta and you want to show the chatbox for any specefic metavalue then you can also do that using our plugin.
Regards RedQ Team
amigos. some possibility to use this plugin with version 5.1 of mysql
Hello,
In our plugin we have used `Illuminate Database` php package for database query. Thats why you need mysql version 5.6 or higher.
Regards RedQ Team.
Hi again, do you plan add emoji/linkst/quote supporting on nearly future update? thanks
Hello, Thanks for your query. We have these feature list on our future update plan. That will take some times. We can’t tell you any fixed date.
Regards RedQ team.
Hi, i get the same question as francissim , can i just allow users->admin message with your plugin ? I don’t want users to speak with each other .
yes you can do that, we have a shortcode where you can specify the user id (admin user id) so that user can only speak with the admin
Ok , gonna buy and see .
it seems ok now . Gonna explore it .
So now how i use [yobro_chatbox] to only admin to users ?
Hello, This shortcode takes user_id as parameters. You can check our decumentation for further assistance. And you can also contact to our support through support forum.
Doc: https://redq.gitbooks.io/yobro-wordpress-user-messaging-plugin/content/
Support Forum: https://redqsupport.ticksy.com/
Regards RedQ Team
Already sent a ticket. Moreover, some words are not translatable too via mu/pu files. Example ” X minutes ago” , “New” button at the header. I’m waiting for an answer now.
Thanks you
Hello,
Our support agent has already replied to your ticket. Please check that.
Regards RedQ Team.
I’m still waiting for an answer for being able to translate those 2 terms who can’t be translated via Pu/Mu right now and wich make me this plugin unasable : – X minutes ago - New at the top header And at the bottom i get a transparent bg , so i can’t use any other background than white , please fix it …
Hello,
our support agent has replied to your ticket. Please check.
Can I check with you, is it possible to enable the chat to be visible and possible to chat with certain user role? Like user role b and c can only chat with admin, while user role a cannot have any chats?
Another thing is can admin assign chat to another?
sorry, i don’t think this feature is available right now.
Hi there! This is a great chat plugin. Would it be possible to have one room with multiple users to chat there? Also is the group chat with BuddyPress? Thanks for your help!
Sorry We don’t have support for group chat.
Regards RedQ Team.
