24 comments found.
Hi, I’m from India and there’s a payu.in service by payu, will it work on this plugin
Hello,
Thank you for your message.
Please, check Bookly PayUbiz payment option: https://support.booking-wp-plugin.com/hc/en-us/articles/360005115614
Thanks!
Kate
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After payment is made, does it show the employee that appointment has been made?
Hi,
The payment can be seen only in the backend in the payments section or in the Appointment list when editing the appointment: http://pastenow.ru/E1YW7
Let me know if any additional questions appear.
Regards,
Olya
Bookly Customer Support
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Hello, I need to connect the Payu payment to your plugin, but on your website I found only the Payu Latam plugin: https://codecanyon.net/item/bookly-payu-latam-addon/20685954?ref=ladela&utm_source=bookly_admin&utm_medium=pro_not_active&utm_campaign=shop Will the regular Payu work after the purchase? Here’s link: https://poland.payu.com/ I will add that the country that will be serviced by Payu is Poland.
Greetings,
Hi,
You can use the PayU Latam Add-on (https://codecanyon.net/item/bookly-payu-latam-addon/20685954?ref=ladela). It allows you to accept online payments via PayU Checkout. When your customers choose to pay via credit card, they will be redirected to PayU hosted payment page. Feel free to contact us at support@bookly.info if you have any other questions.
Regards,
Olya
Bookly Customer Support
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Hi Ladela. Thanks for creating this plugin.
I have 2 questions for you, please help me, I did not find documentation about it anywhere.
1. It seems that the purchase response is not being interpreted correctly by the add-on, today a customer made a purchase and showed me that everything was correct from his bank, but when viewing later on BOOKLY it appears, Payu Transaction Rejected, and put the Appointment rejected. Why rejected if the payment was correct and valid? What is the time in which the plugin verifies if the payment is valid, how does it work? Today we had to wait more than 1 hour for it to validate …
2. Also in this case, in the lower area of the complement there is an option that says: Time interval of the payment gateway, but it says a scheduled task must be created with CRON, how should it be done?
Thanks for your help. I am very attentive to your answer.
Hello,
Thank you for your message.
Please send us an email to support@bookly.info with this ticket number #132907 and admin panel access so we could look into this matter.
Thanks!
Kate
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is it possible to connect payments with woocommerce?
I have a paynow gateway from Mbank dedicated to woocommerce
Hello,
Thank you for your message.
Bookly Pro supports WooCommerce integration: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769
The purpose of this integration is to have access to other payment gateways that are not available in Bookly (but are supported by WooCommerce) So, if you enable this integration, customers will be redirected to a WooCommerce cart after the details step and payments from Bookly will be disabled. To set this integration, you’ll need a “fake” product that will serve as a “bridge” between Bookly and WooCommerce.
Though, even if you use this integration you’ll sell services from Bookly and not WooCommerce products.
Thanks!
Kate
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Where can i download the latest version, today i updated the bookly plugin and it brokes my site
Hello,
Thank you for your message.
Please send us an email to support@bookly.info with this ticket number #122108 and admin panel access so we could look into this matter.
Thanks!
Kate
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in your changelog there is v2.2 but here is only the v2.1, where can i download the v2.2?, thats my question
Hello,
Thanks for your message.
Please go to “WordPress > Plugins” to update to the latest versions of Bookly plugin and add-ons. The versions in CodeCanyon will be updated shortly if they haven’t yet.
If you have additional questions or concerns, please send us an email to support@bookly.info with this ticket number 122287 and your purchase code for Bookly PRO so we could look into this matter.
Many thanks,
Richel
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Hello, will this work with payu from Europe?
Hello,
Thank you for your message.
You can check the list of countries here: https://www.payulatam.com/co/
So I’m afraid it won’t work for the most of European countries.
Thanks!
Kate
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Is there any other way to use Bookly and pay with card? . And i i buy the extensions and its not compatible with European PAYu can i get a refund?
Hello,
Thank you for your message.
You can check our Bookly Stripe add-on: https://codecanyon.net/item/bookly-stripe-addon/21114146 You can also check some other payment gateways by following this link: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769
As for refund, please, check this link: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks!
Kate
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hello you can work on a personal integration on my website for payments by payu. I currently have integrated braintree.
Hello,
Thank you for your message.
Not quite sure that understood your request correctly. If you want to use PayU option you can check our add-on: https://codecanyon.net/item/bookly-payu-latam-addon/20685954
Let me know if I understood your request correctly.
Thanks!
Kate
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I have a web page, with a script, it is not wordpress, I want to know if you can do the integration of payu sdk or api in my web page.
Hello,
Thank you for your message.
I’m afraid such option is not supported. Currently we are overloaded with development tasks and are not able to take any customization tasks. But we have a partner which deals quite good with such customization request and has a lot of expertise in dealing with Wordpress and our product – WP Kraken. Please click the “Get quote” button at this page https://wpkraken.io/?ref=bookly and explain your requirements.
Thanks!
Kate
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After the last update, Bookly 17.5 and Bookly pro 2.0 the Payulatam plugin gets me an error and the site goes down, I had to deactivate it
Hello!
Thank you for contacting us.
Could you please send us an email to support@bookly.info with your Purchase Code and this ticket number #107013 so we can look into this matter?
Thanks!
Tanya
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Hello, I have a questions about the two different types of licenses that you offer. ME and my wife are trying to set up her nutrition counselling private practice in Mexico and we are using bookly to manage the booking side and we were hoping to use PayU Latam for the payments, however, it is not clear what is included with each type of license. For example, if I purchase the regular license, how long does the fee of $29 cover? We are going to sell different types of services, would we be able to charge for different types of services? What is the difference with the Extended license?
Hello,
Thank you for your message.
You buy life-time license. There is no need to pay additional fee for using the plugin or add-ons. But you will need to extend your support package: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support As for the difference between regular license and extend license, extend license gives you an option to provide users to sell their services on your platform. But if you are selling only your own services, Regular license will work.
Thanks!
Kate
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Can’t activate it! And I need to get payments now. My website is: MagicNailsColombia.com
This what I get when I try to activate it:
Bookly PayU Latam (Add-on) The plugin has been deactivated.
Bookly Pro v1.4 is required.
(This is my version of Bookly: Versión 15.2)
Hello,
Thank you for your message.
Please send us an email to support@bookly.info with this ticket number #95939 and the purchase code so we could look into this matter.
Thanks!
Kate
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Hello. I purchased your plugin. Can you please let me know the following:
How can I translate the “I will pay now with Credit Card” message that appears in payment page
Thanks a lot.
Hi,
Thank you for using our products. Bookly is compatible with WPML, supporting multi-language websites. You can translate the interface of the booking form from English into other languages. The .po and .mo files allow you to translate your Bookly installation yourself, if desired. https://www.booking-wp-plugin.com/features/multi-language-support/The plugin comes with 10 built-in languages
Please also check our documentation regarding this: https://support.booking-wp-plugin.com/hc/en-us/articles/203600092-Translate-Booking-Form-via-WPML
Regards,
Olya
Bookly Customer Support
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Everything was working fine until I updated using migrator to Bookly Pro.
If I disable the PAYU addon everything is fine, but if I enable it I don’t get neither SMS nor Email messages, clients who use PayU to pay at a local convinience store and make an appointment for say tomorrow get a message saying they can pay over the next ten days… But we have a strict “pay in the next 24 hrs” policy or the appointment is cancelled.
Now we are getting all kind of problems since we don’t get messages and people think they can pay whenever they want.
My site is https://creafam.com/agenda-tu-consulta/
My support for this ADDON ends in 2 months (March 5th 2019) please fix this issue.
Hi,
We would be glad to help further, but we are required by Envato Market rules to provide support only to clients with a valid item support for Bookly Pro. Please extend item support for Bookly Pro so we could provide further assistance.
You might find more information regarding these Envato Market terms here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thanks!
Alex
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Please give me a link to those rules, because the terms that are available online state:
A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services we’ve set out on this page.and
ALL ITEMS ON ENVATO MARKET should work as described by the author (in the preview, screenshots, item description, etc).
This ADDON has it’s own support included, it is an ITEM which i bought from Envato Market and it is not working as described.
Bookly Pro is working fine, i don’t need support for Bookly, i need support for the ADDON, which is still under support.
Or please tell me:
Are you saying that support for all LADELA ADDONS is NON-VALID and you as an author don’t support any issues on this ITEMS even when it’s displayed Envato Market support period is still valid?
Hi,
We provide assistance in case you valid item support for Bookly PRO and the add-on/s (with which you have an inquiry) and this is one integral system. You won’t be able to use any add-on without Bookly PRO.
Please note that you will be provided support for this request as an exception According to Envato Item Support Policy, we are obliged to provide active support only in case of valid item support for Bookly Pro. Therefore, for future requests please extend your item support first.
Please send us an email to support@bookly.info with this ticket number #90917 and the purchase code so we could look into this matter.
Thanks!
Alex
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Thanks, i really appreciate it, if this is fixed i’ll gladly buy more licenses for other websites.
Dear Bookly-Payu Team,
I have some problems paying with the payu plugin because we do not have to apply taxes in the customer purchases (it could be illegal in our country). In Colombia, we can’t apply taxes. I put in every option 0 (Increase, Discount, Addition/Deduction) but our test process is applying 19% of taxes. (www.bayiretreat.com) We really appreciate your help to solve this issue.
Francisco Vargas fvargas@keyframesite.comHi Francisco,
Please check if the “Price correction” setting is set to zero, in case the problem persists send us an email to support@ladela.com with this ticket number #81426 and the purchase codes so we could look into this matter.
Thanks!
Alex
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Hi, We have PayU in South Africa, will this addon work? None of the other bookly payment addons are supported in my country 
Please advise. Thanks in advance.
Hishaam
Hi Hishaam,
Thank you for contacting us.
Yes, the stated add-on allows using the PayU as a payment method.
Thanks!
Kirill
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Pre sale question: Will it work with PayU Money. I’m from India and we have PayU Money here. I’m not sure whether PayU Latam and PayU Money both are same.
Hi,
It won’t work with PayU Money, this payment gateway will work for some countries from Central and South America.
Thanks!
Alex
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What payment gateways you support that work in India?
Hello,
Thank you for contacting us.
You can look into the list of available payment methods via the following link: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options .
Thanks!
Kirill
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Hi my friends, I need configuration about payu
Hi,
I am afraid I am not getting the request. Could you please provide some explanation on it?
The documentation for the PayU Latam Payments add-on can be found here: https://support.booking-wp-plugin.com/hc/en-us/articles/115002015594-Bookly-PayU-Latam-Payments-Add-on .
Thanks!
Kirill
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Hi, I sent you an email
Hi,
Thank you. We will reply you as soon as we get it.
Thanks!
Kirill
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Do you support Indian payment gateways such as CCAvenue, Paytm etc? and what about custom SMS api available in India can we integrate it
Hello,
Unfortunately, we do not. The list of available payment methods could be found here: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options
The information on SMS notifications could be found here: https://support.booking-wp-plugin.com/hc/en-us/articles/212411289-Set-Up-Text-Messages-SMS-
Thanks!
Kirill
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Hi, I bought standard version of Bookly and I have a question, Is PayU Latam working only in latin america or worldwide? We have PayU in Poland, it is one of the most popular payment method. We use woocommerce to use different payment options (in Poland nobody use Paypal) but it would be great if payU work directly from Bookly
Hi,
PayU Latam is not limited to the specific country, so it can be used in Poland as well.
You can find the documentation on the PayU Latam add-on here: https://support.booking-wp-plugin.com/hc/en-us/articles/115002015594-Bookly-PayU-Latam-Payments-Add-on
The list of available payment options in Bookly could be find here: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options
Thanks!
Kirill
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