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????? my site was working correctly with the Bookly plugin, and it was working without the addon, there was not addon when i set it up. Now i have to pay for this?
I can’t even use my original bookly plugin if i dont pay this
PayU is now being sold separately. However, as you have purchased Bookly before PayU became a separate add-on, so you do not need to pay for it as it will be included in standard Bookly functionality for you.
Please send us an email to email@example.com with this ticket number #46692 and the purchase code so we could look into this matter.
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Feature Requests |
Destroyed my booking site after update. Sheer Greediness.
Please send us an email to firstname.lastname@example.org with this ticket number #46699 and the purchase code so we could look into this matter.
hi, the plugin bookly no longer works, it asks me to enter the code of the purchase of the plugin payu, but before the update if it worked, I already sent the tiket and the access to the administrator but they have not given me an answer.
it works, thanks
Thanks for the update!
Hi, same problem here too. I already sent acces to the admin and ftp info but no response. I still having the site down due to this problem. I bought it before the update of course, purchase code already sent too. Thanks!
This problem was already solved in the last release. Please update the plugin to v14.2.
Hi, I bought standard version of Bookly and I have a question, Is PayU Latam working only in latin america or worldwide? We have PayU in Poland, it is one of the most popular payment method. We use woocommerce to use different payment options (in Poland nobody use Paypal) but it would be great if payU work directly from Bookly
PayU Latam is not limited to the specific country, so it can be used in Poland as well.
You can find the documentation on the PayU Latam add-on here: https://support.booking-wp-plugin.com/hc/en-us/articles/115002015594-Bookly-PayU-Latam-Payments-Add-on
The list of available payment options in Bookly could be find here: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options
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Feature Requests |
Do you support Indian payment gateways such as CCAvenue, Paytm etc? and what about custom SMS api available in India can we integrate it
Unfortunately, we do not. The list of available payment methods could be found here: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options
The information on SMS notifications could be found here: https://support.booking-wp-plugin.com/hc/en-us/articles/212411289-Set-Up-Text-Messages-SMS-
Hi, I sent you an email
Thank you. We will reply you as soon as we get it.
Hi my friends, I need configuration about payu
I am afraid I am not getting the request. Could you please provide some explanation on it?
The documentation for the PayU Latam Payments add-on can be found here: https://support.booking-wp-plugin.com/hc/en-us/articles/115002015594-Bookly-PayU-Latam-Payments-Add-on .
Pre sale question:
Will it work with PayU Money. I’m from India and we have PayU Money here. I’m not sure whether PayU Latam and PayU Money both are same.
It won’t work with PayU Money, this payment gateway will work for some countries from Central and South America.
What payment gateways you support that work in India?
Thank you for contacting us.
You can look into the list of available payment methods via the following link: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options .
Hi, We have PayU in South Africa, will this addon work? None of the other bookly payment addons are supported in my country
Thanks in advance.
Yes, the stated add-on allows using the PayU as a payment method.
Dear Bookly-Payu Team,
I have some problems paying with the payu plugin because we do not have to apply taxes in the customer purchases (it could be illegal in our country). In Colombia, we can’t apply taxes. I put in every option 0 (Increase, Discount, Addition/Deduction) but our test process is applying 19% of taxes. (www.bayiretreat.com) We really appreciate your help to solve this issue.
Please check if the “Price correction” setting is set to zero, in case the problem persists send us an email to email@example.com with this ticket number #81426 and the purchase codes so we could look into this matter.
Everything was working fine until I updated using migrator to Bookly Pro.
If I disable the PAYU addon everything is fine, but if I enable it I don’t get neither SMS nor Email messages, clients who use PayU to pay at a local convinience store and make an appointment for say tomorrow get a message saying they can pay over the next ten days… But we have a strict “pay in the next 24 hrs” policy or the appointment is cancelled.
Now we are getting all kind of problems since we don’t get messages and people think they can pay whenever they want.
My site is https://creafam.com/agenda-tu-consulta/
My support for this ADDON ends in 2 months (March 5th 2019) please fix this issue.
We would be glad to help further, but we are required by Envato Market rules to provide support only to clients with a valid item support for Bookly Pro. Please extend item support for Bookly Pro so we could provide further assistance.
You might find more information regarding these Envato Market terms here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Please give me a link to those rules, because the terms that are available online state:
This ADDON has it’s own support included, it is an ITEM which i bought from Envato Market and it is not working as described.
Bookly Pro is working fine, i don’t need support for Bookly, i need support for the ADDON, which is still under support.
Or please tell me:
Are you saying that support for all LADELA ADDONS is NON-VALID and you as an author don’t support any issues on this ITEMS even when it’s displayed Envato Market support period is still valid?
We provide assistance in case you valid item support for Bookly PRO and the add-on/s (with which you have an inquiry) and this is one integral system. You won’t be able to use any add-on without Bookly PRO.
Please note that you will be provided support for this request as an exception According to Envato Item Support Policy, we are obliged to provide active support only in case of valid item support for Bookly Pro. Therefore, for future requests please extend your item support first.
Please send us an email to firstname.lastname@example.org with this ticket number #90917 and the purchase code so we could look into this matter.
Thanks, i really appreciate it, if this is fixed i’ll gladly buy more licenses for other websites.
Hello. I purchased your plugin. Can you please let me know the following:
How can I translate the “I will pay now with Credit Card” message that appears in payment page
Thanks a lot.
The plugin comes with 10 built-in languages
Please also check our documentation regarding this: https://support.booking-wp-plugin.com/hc/en-us/articles/203600092-Translate-Booking-Form-via-WPML
Bookly Customer Support
Can’t activate it!
And I need to get payments now. My website is: MagicNailsColombia.com
This what I get when I try to activate it:
Bookly PayU Latam (Add-on)
The plugin has been deactivated.
Bookly Pro v1.4 is required.
(This is my version of Bookly: Versión 15.2)
Thank you for your message.
Please send us an email to email@example.com with this ticket number #95939 and the purchase code so we could look into this matter.
Hello, I have a questions about the two different types of licenses that you offer. ME and my wife are trying to set up her nutrition counselling private practice in Mexico and we are using bookly to manage the booking side and we were hoping to use PayU Latam for the payments, however, it is not clear what is included with each type of license. For example, if I purchase the regular license, how long does the fee of $29 cover? We are going to sell different types of services, would we be able to charge for different types of services? What is the difference with the Extended license?
You buy life-time license. There is no need to pay additional fee for using the plugin or add-ons. But you will need to extend your support package: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
As for the difference between regular license and extend license, extend license gives you an option to provide users to sell their services on your platform. But if you are selling only your own services, Regular license will work.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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