292 comments found.
Hi Ninja Team,
I bought your plugin for a website and it worked fine. Then I bought it once again for another website and I get a problem with users on iOS (mostly MacBooks). There is a validation error that comes up (403 Validation Error).
Is there any way to fix that, or do I need to be more specific, by providing a screenshot of the error and perhaps credentials to the website.
Think about what will be easier for you to help me out and let me know.
Thank you in advance!
Regards, Finsbury Media
Hi FinsburyMedia,
Thank you for reaching out and for being with us. In this case, please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
The demo does not work while inside the iframe.
Hi there,
Please refresh the page and try again.
Let me know if you need anything else.
Kelly
I’m confused. Does your plugin support file uploads or not? I see conflicting answers to this question.
Hi there,
It support file uploads from other plugins, for example https://wordpress.org/plugins/multifile-upload-field-for-contact-form-7/
Let me know if you need anything else.
Kelly
Your DEMO does not work or show anything. I tried it in Safari and chrome.
Hi there,
Please try again, I have just tested and it works fine.
Kelly
Hi There, I purchased your plugin, Everything is good. But when i click next it goo next but the page always go upper and i need to scroll up to add content to the next field. Is there any solutions to solve the issue? here is my website link where i use this form. http://www.insintakeform.com/
Hi there,
The next step appears at the position where you left the previous step. Since your form is long so you see that it go upper but actually not. If you want to set the next step at the top of a page, it must be a custom work. Please email us at contact.ninjateam@gmail.com for more details.
All the best,
Kelly
Hello, Is there a way to add a progress bar to the form? You have one in your screenshots but it isn’t showing up when I add the shortcodes. Everything else is working fine though. Thank you.
Hi createscape,
Have you added multi steps into the form? If yes, and still no luck, please submit a private ticket with your login details at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
Prospective buyer: how does this handle drop-downs & radio buttons?
Hi there,
You can add those normally into a CF7 form. The plugin just helps add steps. Let me know if you need anything else.
Kelly
Hi there, I need to create form that have 6 steps. Is it possible with your plugin? if yes i am ready to purchase your plugin. thanks
Hi there,
Thank you so much for your interest in Contact Form Seven CF7 Multi-Step Pro plugin. Yes, you can create unlimited steps.
Let me know if you need anything else.
Kelly
Hi NinjaTeam, I would like to see your plugin live but it seem that the demo doesn’t work at this moment. I tried to access it with Chrome and Firefox but was unsuccessful. Please let me know if I can see it anywhere else. Thank you very much!
Hi there,
You can see the demo here https://demo.ninjateam.org/contact-form-7-multi-step/
Let me know if you need anything else.
Kelly
Hello, I’m still having trouble making multi-step contact forms …
Is there a guide that can be given to me? ...
Sorry I only need a guide and not help setting …
Can you give me step by step instructions?
Thanks…
Hi there,
You can see here https://ninjateam.org/contact-form-7-multi-step-pro-doc/
Let me know if you need any help then.
Kelly
Hello, I want to ask 3 things:
1 / How do you remove black dots? 2 / How do I remove borders? 3 / How do I add information below each step?
SS -> https://prnt.sc/kr8lpb
Thank you
It might be CSS conflict on your site. In this case, please submit a private ticket with your form link at https://ninja.ticksy.com/ and our support team will help you fix this.
Kelly
Btw, your question no.3 is related to custom titles of steps, you can follow this https://ninjateam.org/contact-form-7-multi-step-pro-doc/#5
Kelly
How do I remove borders?
Hi there,
You can change CSS to remove that. If you can not, please give me the form link and I will help.
Kelly
Can you give a hint here how to change the CSS?
I need to see your link then I’ll give CSS for you to add because CSS is different on different website.
Kelly
where I have to send a link other than here?
You can send me via mail contact.ninjateam@gmail.com
Kelly
I have sent the email
Hello, I just bought this plugin and want to get a guide on how to create a contact form like here -> https://prnt.sc/koxi30
Is there a guide?
Thank you…
Hello there,
You need to Enable process bar to display like that.
Please let me know if you have any questions,
Tommy
I need a complete guide. Where can I get the guide info?
Hi there,
Sorry, due to the update of CF7, we have to update our plugin, too. We will send you the update soon. Thank you so much for your time and patience.
Kelly
I did not find the step form step
Hi there,
Do you see this? http://prntscr.com/kqb6ol If not, please submit a private ticket with your login details at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
Yes i see it ..
But I need a complete guide, because when I see the guide on youtube it’s not the same ..-> https://www.youtube.com/watch?v=R6hKQkJM31o
Right now what I need is a guide and not a plugin setup help, where can I get the complete guide?
Thanks…
Hi there,
That Youtube guide is coming from a guy who cloned our plugin, not us.
Our guide is quite simple, that you can use the plugin just by looking at the backend http://prntscr.com/kqbev9
Anyway, after we update the progress bar function, we will send you and I will guide you next if any stuck happens, is that OK?
Kelly
Is the update process still long?
okay i’m waiting for the plugin update..
All news will go to your support ticket. Please follow ticket to get help. Thank you so much for your time and patience.
Kelly
hi sir
i want to ask before buy
how to create multistep using your product?
must be made several pages and some other contact forms then connected?
or like google form only one contact form id?
any tutorial before i buy? i want to see how to make multistep using your product
thansk before
Hi there,
You only need to install Contact Form 7 https://wordpress.org/plugins/contact-form-7/ and https://codecanyon.net/item/contact-form-7-multistep/15232990/comments Don’t need to make several pages, once you install the two above, you can create form by adding fields and steps here http://prntscr.com/kli6zz Let me know if you need any help.
Kelly
so there’s no need to create multiple pages and some contact forms with different IDs sir?
can i view https://prnt.sc/kli6zz (multistep settings) sir?
Hi there,
No worries, once you install plugin, you will see it in your WP backend.
Kelly
Hi sir
I’ve bought your plugin
i want to ask how to disable border like this :
https://prnt.sc/kmau7zand i try to active/enable progres bar, but in form the progres bar not show/active, how to show/active the progres bar in my form?
thanks before
Hi there,
In this case, please submit a private ticket with your wp-admin login at https://ninja.ticksy.com/ and our support team will help you check it. After we check, you can close the login you give us.
Kelly
Does it support multi file uploads?
Hi there,
The one which is supported file upload is another plugin here https://codecanyon.net/item/moana-contact-form-7-builder-use-visual-composer/19160954 Let me know if you need anything else.
Kelly
Hello, when uploading an image or any file, do we get a upload status to show the use how much upload is left?
Hi there,
Thanks for reaching out. The feature you mentioned does not come along with this plugin.
Let me know if you need anything else.
Kelly
Please update CSS/JS version (wp_enqueue_scripts, wp_enqueue_style, wp_register_script, wp_register_style) with the plugin version. Otherwise it will generate issues with the browser/CDN cache.
Thank you so much. We will update it in the future.
Kelly
Hello!
How long does it take to get support? Ticket #1624478 is now open for more than 2 days
Hi digo_themeforest,
Our support staff will answer your ticket soon. Sorry for the late response due to our holiday. Thank you so much for your time.
Kelly
Hey, I like your plugin but as of right now, it’s adding an extra back button that I dont need. Here’s the code I have
md-form text* first-name-737
md-text label=”Owner Last Name” [/md-text]
md-text label=”Contact Email” [/md-text]
md-text label=”Contact Phone” [/md-text]
md-text label=”Personal Home Address” [/md-text]
md-text label=”City” [/md-text]
md-select label=”State” [/md-select]
md-text label=”ZIP Code” [/md-text]
md-text label=”Amount Requested” [/md-text]
md-select label=”How soon do you need the money?” [/md-select]
[cf7mls_step cf7mls_step-539 “Next”]
md-text label=”Owner Who Name” [/md-text]
[cf7mls_step cf7mls_step-539 “Back”]
Hi there,
Please insert this code below into your theme file functions.php
add_filter(‘wpcf7-auto-insert-back-button-on-last-step’, ‘__return_false’);
I hope this helps.
Kelly
Does the multi-step form also include conditional logic?
Hi Marvinpoo,
This plugin can work as well with CF7 conditional logic such as https://wordpress.org/plugins/cf7-conditional-fields/ (Free).
Please let me know if you have any questions,
Tommy
Each of our steps is a different length. However, when the “next” button is clicked, the focus doesn’t go to the top of the form, but stays in the same place it was in the previous step. Is there a way to get it to the top of the form on each step?
Hi there,
Thanks for reaching out. In this case, please submit a ticket with your screenshots at https://ninja.ticksy.com/ and our support team will help you check it.
Kelly
The problem has been resolved.. thank you
Please don’t forget to rate us 5 stars 
https://codecanyon.net/downloads
Compared to the actual number of people asking for help, very few are coming back to leave their rating or a review and that’s the one thing that can really help us in such a competitive market.
Thank you so much! Cheers!
Kelly
pre-sale question: is possible to use conditional logic step with this plugin? Different second step with a different clic on a field in first step. Is it possible??
Hi costantini,
This plugin can work with any CF7 conditional logic plugin, and yes, it’s possible.
Please let me know if you have any questions,
Tommy
