11397 comments found.
I cannot access API Document page http://api.playtubescript.com/ Please check
Hi,
We will make the APIs available again, then you will be able to access.
Bests
Hello
Can you please add to the API the Social Login so App developers can add Social Logins to Mobile App
Thanks.
Hi,
Sure we will add that in future 
You are most welcome!
Bests
... Processing your video – this may take a few minutes … stuck
I have a ticket it’s been 2 weeks and still have not resolved my issues. I get a reply every 3 days. #1662976
Hi,
the issue has been resolved however upon early request you didn’t provide SSH details.
Bests
Need few basic tools .. need a button to share on whatsapp, player need a button for video cast, need the way to add any video embed code, a video script without that will not be great
Hi,
Thank you for the suggestion, we will look into it.
Bests
you should add this to instructions for nodejs in this manner it will start evertime you reboot your server no need to go in and restart after every boot
more info can be found here https://github.com/zapty/forever-service
of course directorys and name may vary but im sure you get the idea
to run as service
npm install -g forever-service
cd /var/www/vhosts/(domain.com)/httpdocs/nodejs/
forever-service install (nameyouwant) -s server.js
service (nameyouused) start
to remove service
forever-service delete (nameyouused) -s server.js
Hi,
Thank you for posting, we will look into it for sure
Bests
Hi, please I have 2 problems:
1. Iam not able to upload videos, I tried to change the mas size and execution time in php.ini , but still I cant upload even a 1 MB video. the publish button keeps disabled after 100%
2. When I try to edit a user account it says email is not valid and I cant save settings.
Also I have a question, is embedding videos from Youtube legal since we have the import feature ?
Hi,
1) Please create support ticket here https://doughouzforest.ticksy.com
2) Kindly download the script and update to the latest version v1.4.5.1
Yes embedding is legal in case its illegal there would be no such option as embedding
Bests
Do I have to update it manually as shown in the documentation?
Hi,
Yes that’s right.
Bests
My site gets HUGE amounts of spam. Everyday I have to delete 10+ spam accounts that have imported 50+ spam movie videos. I have the captcha on the registration page and email verification turned on but that doesnt top them. Is there anything we can add to the import/upload page that will make it harder for spammers to upload/import videos? I will pay for the custom work.
Hi,
We can add modal when someone would click on “fetch video” a modal will popup with reCaptcha once someone would enter the reCaptcha he will be able to import the video. let us know if that would work for you?
Bests
I already have a reCaptcha on the sign up page so I dont think that would work. I also have email verification set up. So i think these are people setting up accounts and importing videos, I dont think they are bots.
Is it possible to do what I asked below? Basically i just need the new feature you have on the update of the admin approving videos to be able to be controlled on a per account basis and to be turned on automatically on new accounts only. So id need the ability as the admin to go into any account and turn the feature on or off. That way when they upload their first video I can see it and if its spam I wont approve it and Ill delete their account. I think this would completely stop all spam wether its a bot or a human. Is this possible?
I need to handle this spam issue asap, my hosting service is threatening to suspend my service because of copyrite enfringement claims due to these spam videos.
Hi,
Yes this is possible but it will require the code modification which is custom job.
Bests
Yes, I know. Please respond to this ticket #1674032 with a quote for this. I will do it after you guys do the update for my site. thanks
Hi,
we will get back to you in a while.
Bests
The Script is turning better, but is still missing a lot of critical features, im not mean fancy features, just simple or basic features that every video script need, and we cant wait another 6 to 8 months for a new release of those features. One very important we need not just storage videos on any server but we need at least the option to add any embed code from any website.
Hi,
Sorry this isn’t possible to embed code from any site to playtube. however you can embed playtube videos to other sites, that’s how video sharing script works since this isn’t blogging CMS like wordpress.
Bests
Good evening, I’m using the new youplay theme which by the way is very good, good job! but using the new theme in the dark mode it has a bug above the +
thank you
Hi,
You are welcome.
Can you please specify the issue by providing the screenshot ?
Bests
P.S Found the bug Thank you!
How to insert image to description
Hi,
You can’t insert image in the description.
Bests
Help me insert image to description to SEO social media
Hi.
Did you mean OG image ? you should see OG already you may create support ticket here https://doughouzforest.ticksy.com if you are not able to see OG thumbnail.
Bests
I am not sure how to contact with you and ask to add extra features for me
Hello Dean,
i’m created a ticket as per your instruction – Private Ticket #1673679
please take a needful action ASAP.
waiting for your valuable response.
Thanks
Hi,
Already replied.
Bests
Hello Junaid,
i’m replied you via support ticket.
Please take needful action ASAP.
thanks
Hi,
Already replied
Bests
Hello Junaid,
i created a image ad. it’s break same as before.
please check ASAP
thanks
Hello Junaid,
i’m create a video ad. and also sent self hosted video url via support ticket.
please check ASAP.
Thanks
Hi,
We need URL to the self hosted video. kindly provide URL to self hosted video so we could test out since most videos are imported one and ads don’t appear on them & we have trouble finding self hosted video. please update your ticket with this info thank you!
Bests
Hello Junaid,
i’m already sent you self hosted video url on same time as you requested.
please check in support ticket.
i’m again replay in support ticket.
Thanks
Hi,
You sent URL like this https://yourdomain.com/yourvideo.mp4 while we meant by self hosted video upload video here https://yourdomain.com/upload-video
Bests
Hello Junaid,
i’m sorry,
i just sent you video link as per your instructions.
please check.
thanks
Hello Junaid,
Thanks for your support.
please check also Image Ads?
thanks
Hi,
Both are working perfectly fine
Bests
Thank you so much your support Junaid
You are most welcome
Hello Junaid,
My problem is not resolve.
1) Audience Target tab not show proper
2) image ads not showing (i’m create ads from advertising section as a user)
here is screenshot:-
https://prnt.sc/kigrzc https://prnt.sc/kigsdw https://prnt.sc/kigsku please resolve my issue; it’s a humble request.Now you have Cpanel & Admin access and self hosted video & images also. Please fix that ASAP.
Thanks
Hi again,
Earlier as far as know you mentioned issue on admin side ads however kindly update your ticket with MySQL DB details or with account you have money in the wallet Thanks.
Bests
Hello Junaid,
I’m sent you details via support ticket as per your instruction.
please check details ASAP.
Thanks
Hi,
We will get back to you in a while.
Bests
Hello Junaid,
Problem is still there.
i’m also replaced the files as per your instruction on the same time. now approx two hours over. but problem also same.
please fix my problems ASAP. it’s a humble request.
Thanks
Hi,
Original youplay theme is working fine http://prntscr.com/kjay4j we re-uploaded the theme however theme that your renamed “video” has issues. delete all the ads that you created and recreate theme again from the frontend /ads/create
Bests
Hello Junaid,
Hello Junaid,
As per your instruction;
i’m removed all video ads.
i’m removed also “video” theme. now my website run only default youplay theme.
After that i’m create a ad from user advertising section. and i’m ad still broken.
you check also yourself.
only side ad working before and right now also. over video not working before not right now also.
please fix my issue. i already sent you all stuff which i have.
Thanks
HI,
We couldn’t seem to find any issues
http://prntscr.com/kjml5s https://prnt.sc/kjmingNot sure how you are creating the ad and facing the issue we are not able to retrieve such issue though.
Bests
Hello Junaid,
It’s not working. i sent you screenshot please. i check on differ differ pc & internet. it’s not working.
Please you have all necessary access. please create image & video ads from admin & user ends. and confirm me it’s fine.
Hi,
Kindly renew your support & we will transfer your ticket to deen, since we couldn’t seem to find any issues & looks beyond the scope in order to assist you further you will need to upgrade your support Thank you.
Bests
Hello Junaid Raza,
i’m already told you that i can’t renew my support. after that you agree to help me.
if you are not able to fix this issue then why you wasting my time and yours.
what is this man?
From now i never buy a single product from you. because your support is very bad it’s too much bad. ok Dean
Thanks
Hi,
Please note that we were not able to retrieve such issue, and there is nothing as free dinner, it incurs cost to maintain support and this rule is set by envato not by us to benefit authors handle support cost. so you are advised to renew your support so we could assist you further.
Bests
Hi I want to show video duration all same.
not like this youtube video duration 00:03:39 this local duration video 3:39
Hi,
We will look into it Thank you!
Bests
i solved thanks Now all duration show like local video
Hi,
Glad everything is in place for you.
Bests
On mobile devices facebook videos are not playing. There are video sound but not video – black screen
Hi,
you will need enable the sound from the player, we can’t do that, FB policy don’t allow auto sound play
Bests
On mobile devices facebook videos are not playing. There are video sound but not video – black screen
Hi,
you will need enable the sound from the player, we can’t do that, FB policy don’t allow auto sound play
Bests
There IS SOUND, but no video
Hi,
Please create support ticket here https://doughouzforest.ticksy.com and provide us with URL to the video. & URL to the video that you imported along with login credentials to site admin and FTP.
Bests
Hi, the contact us page is not working, when I try to submit the form it shows: Something went wrong Please try again later!
Hi,
Please setup SMTP first. /admin-cp/email-settings
Bests
when I upload video, I can’t select categories!, the box is empty!, only shows when I log in as admin.
it shows now, I don’t know what happened,I will keep you updated
playtube video play and after click on full screen button video show in portrait mode only. but youtube click on full screen button video show in landscape mode. add this function. ( add this function mobile app and play tube website youtube – https://prnt.sc/kh0ghy playtube – https://prnt.sc/kh0gy9 )
Hi,
We will fix that
Bests
check my support ticket 1673752 i need Urgent help
Hi,
Just replied.
Bests
yes dear, but not solved problem i am reply support ticket please check, ticket 1673752
Hi,
Already replied. Please note that you will need to enable shell_exec() in php.ini and there is no command line for that
Bests
Only admin can create articles?
Hi,
Yes for now only admin can create the articles.
Bests
Hello. i can monetize my webpage with this script with adsense ads? Adsense will not reject me for being a site similar to YouTube?
Hi,
Yes you can monetize, in case you are not in breach of copyrights you have original contents on the site. then there shouldn’t be any problem
Bests
