11391 comments found.
A presale question: Would all of ads display in mobile mode (responsive)?
Hi,
Yes that ads will display in mobile mode as well.
Bests
i can not create video ads. they said Please check your details
@Treple I had a similar issue, I had to made sure permissions were correct on FFMPEG.
Thank you! 
hi .. im having a thumbnails issue .. i cant upload any video .. i already created a ticket
Hi,
Its weekend we will get back to you after the weekend. Have a great weekend
& thank you for your patience.
Bests
ohhh … so sad
Hi,
You will hear back today 
Bests
ok im here hhhhh
Hi,
Please enable shell_exec() on your server.
Bests
Hi friend .. In the conversion options … Ultrafast, Superfast, Veryfast, etc … what option allows you to maintain better quality/resolution?
Hi,
The “veryfast” option gives better quality than ultrafast.
Bests
For those with sharing issues and incorrect thumbnails I created a fix: https://disquy.com/playtube-sharing-wrong-thumbnails/
Hi,
Thank you, You are awesome!
Bests
Hi! Just a suggestion: have you thought about adding a default thumbnail, maybe the logo of the script or allowing the user to leave it blank as opposed to having to upload a thumbnail. It makes it easier for the user. This is if Ffmpeg is disabled
Hi,
We might add custom thumbnail with ffmpeg in future.
Bests
where should I upload the video player watermark? So that I can paste it in the URL inside the admin panel
Hi,
You will need to declare URL here /admin-cp/site-settings
Bests
I know where to declare it and paste the URL. But to actually upload the image where should I upload the image so that I can get the URL to paste in the /site-settings? I can’t even get the URL to paste/put so where do I upload the image for this?
Hi,
You can use ftp to upload the logo on your server for instance in case you upload the logo in ./themes/default/img/ your URL will be something like this https://yourdomain.com/themes/default/img/yourlogo.png
Bests
can’t load videos say “Error 403 The request cannot be completed because you have exceeded your quota. : quotaExceeded” i havent loaded any yet?
Hi,
Those qouta limits are set by youtube, please try importing video in a while or contact youtube support.
Bests
Thanks used wrong api key. When trying to load a video from my computer i get no video thumbnails Says please check the details. And wont post the video? Do I have to install ffmpeg for upload videos to work? Contact us sends from my email to my email without capturing the users email? If I dont use ftp or Aws where does the uploads get saved? Thanks
Hi,
In the most cases you will need to install latest version of ffmpeg on your server however in case you still face the issue you can create support ticket here http://doughouzforest.ticksy.com and we will be happy to assist.
Bests
“Failed to connect to MySQL: Access denied for user ’ vdsservf_vdsserv’@’localhost’ (using password: YES)”
Did this get answerered? got the same issuse. Do we make a SQL database or does it happen with install?
Hi,
We see that you were able to process the install “dankvidz”
Bests
please reply to my TICKET #1657627
Hi,
We will get back to you during working days.
Bests
Hello. How to edit categories in the menu ?
Hi,
You can edit them in the languages files located in ./assets/langs/
Bests
Hello friend … another suggestion
An admin option to control a minimum value for advertisers to add to the wallet, and a minimum value for publishers to withdraw money.
Hi,
Thank you for the suggestion, your suggestion has been forwarded for further review.
Bests
Hi there. Is it possible for users to get notifications when they receive messages? Like the same way the notifications icon gets updated every time someone likes, subscribe etc. I don’t know if it’s just mine but it doesn’t show or notify until the user goes into the messages icon
Hi,
Sorry you don’t get notification for now, we will add that in future.
Bests
Можно ли оставить дизайн главный страница как раньше версиях скрипта?
Can I leave the design of the main page as before versions of the script?
Hi,
You will need to use older theme, however certain features may not work.
Bests
Why does everything work on your site, but not on my script?
1. API, some api does not work on my script.
2. Page(Special page for mobile application I do not have. Upload,contact-us, import pages.).
There is still one bug. You can not add a comment to the mobile version of the site.
Hi,
1) Can you please specify the API that is not working you.
2) We don’t have those page for mobile for now
3) We couldn’t seem to find such issue regarding comments in our end. Please creaet support ticket here https://doughouzforest.ticksy.com/
Bests
1). last added API. 2). I do not have such a page, here is an example:https://playtubescript.com/upload-api
In my opinion, you did not add the latest changes to the files for clients.
Hi,
Just replied.
Bests
thank you ))
You are welcome 
Hello
I write ones already about admin approval for posts and comments. I do not want to be boring to you,just to tell you that thing for approval is a must today,because adsense is in danger then if someone submit a video with bad things. Thank you for understand me. I hope so that you will implement that option in admin panel to website admin can tick that options yes or not. Please again put that option in next update. Sincerely
Hi,
Thank you for getting back to us again, Noted 
Bests
Steemconnect log in features would be great

Hi,
We will look into it 
Bests
if it comes I am buying it now
Hi,
We will discuss regarding that & see what we can do about it.
Bests
It would kill DTube
Alright 
How do we serve scaled images? the GTMetrix score is almost zero
Hi,
We will try adding image scaling in the future updates.
Bests
Hello Support team, It is end of July when is the new version of Playtubescript going to be released???
Hi,
We are briefly updating wowonder for the major release after we will do major release with many features for playtube.
Bests
If you don’t mind me asking, “how is Playtubescript update dependant on Wonwonder major release? Are they not different scripts? Also you guys just released a new script (kudos to that) but you promised a major update by end of July.
Hi,
You are right both scripts are different, but same team is updating all the scripts so it takes time we can’t update all of them at once, it has to be done step by step.
Bests
When you watch a youtube video on playtube the views on the youtube video are supposed to increase from views on playtube right? This isnt happening. I tested it, I uploaded a video to youtube and imported it to my playtube site. The video has 444 views on playtube but only 174 views on youtube
Hi,
Sorry but that is not that case, it doesn’t reflect views on youtube side, since our player fully adopts the videos.
Bests
Are you sure? Because I asked this same question 6 months ago (see here – https://imgur.com/a/Gn2MKnn ) and I was told different. Ive been telling my users that their views on youtube will increase with the views on playtube script. I need to know which answer is correct.
Hi,
Views doesn’t reflect on the youtube side, however Deen might be able to give you better answer on that.
Bests