4421 comments found.
Hi!
Pre-sale question: Is it possible with Mailwizz to create series of emails to create a funnel?
Hello,
Yes, you can create a series of autoresponders.
Thank you.
Guys, update license page is not working. After success message in the update license page the install page still showing this message: This license is registered for another ip address, please go to https://www.mailwizz.com/update-license and update it!
My PC: 800cd135-XXXX-XXXX-XXXX-54efc58ef115 My IP: 177.11.54.134
Thanks in advance!
Hello,
I did a reset of your license, you should be fine now 
Thanks.
I tried install script but it wont work. can you help me with installation, thank you.
Hello,
Please open a support ticket ah https://forum.mailwizz.com/ and tell us exactly where you get stuck and we can guide you.
Thanks.
Hi how can i get help to send just my first email using MailWizz it’s alreeady installed and i set cron Thank you
Hello,
Just open a support ticket at https://forum.mailwizz.com/ and we will get to you as soon as possible, currently the support queue is pretty high.
Thank you.
Hi,
What is the best control panel used for MailWizz?
How many server can it be installed on?
Thanks
Hello,
use what control panel works best for you, mailwizz doesn’t care about this aspect. CPanel and Plesk are most popular. We’re using Plesk.
Each license allows you just one install, multiple installs, multiple licenses.
Thank you.
can i use Centos Web Panel? which is free. But I heard people complaining about it on your forum; it does not process bounces? Will I get support if that does not work?
Hello,
I have never used Centos Web Panel so i can’t say exactly, but it should work just fine overall as long as you can create email accounts and have access to cron jobs.
Thank you.
I’m uploading a global blacklist of over 70K users, but for some reason it’s saying
Your file has been successfully queued for processing and you will be notified when processing is done
I however ran all the cron jobs and waited for hours but nothing is happening, still not seeing them populated.
I searched your entire forum as well as the comments here but I didn’t find any thread related to that particular scenario.
The imported file however is being stored in
/apps/common/runtime/email-blacklist-import-queue/
Is there a way to disable the que processing so that it works as usual.
Kindest Regards
Hello,
Please open a support ticket and include the exact commands you have ran from command line so far, together with the actual blacklist file you try to import and we will assist as soon as possible.
Thank you.
How do i create a segment from custom “Date Added” Field. I only want to send to emails added today.
working with website feed ? mean auto send email when have new post on website/blog ?
Hello,
Yes, that’s totally possible, see https://kb.mailwizz.com/articles/embed-xml-rss-feeds-into-your-campaign/ to understand how to do it.
Thanks.
Hi There, Before I make a purchase I have a question? 1. Is there a subscription page where customers can subscribe for the Newsletter?
Hello,
Sure there is, each email list has it’s own pages, including subscription form, which can be separately customised 
Thank you.
Thank you for the fast reply!!!
Hello, is it really necessary that ZipArchive is enabled to use MailwIzz?
Hi,
It’s optional.
Thank you.
Ok, how can I skip the requirements check at install then? It fails becaus zip is missing. Zip Archive Failed MailWizz Core Required to create export archives and to install extensions.
Hello,
My bad with this, i read it wrong. You need to enable zip archive in your PHP install. Ask your hosting, it’s just a switch to turn it on most of the time.
Thank you.
The file ”” is too large. Its size cannot exceed 2097152 bytes. I have increased the allowed file size to 100 MB already.
Hello,
Please renew your support pack and open a support ticket and we will assist as soon as possible.
Thank you.
Is there any easy way to do this on my own.
The file ”” is too large. Its size cannot exceed 2097152 bytes. How do I fix this. I have increased the allowed file size to 100 MB already.
whats the cost for the extended license..?
Here’s tip for you, click on the regular license wording and it will allow you to select the right license and also see the pricing 
I had to reinstall my mailwizz and i keep getting internal server error 500 over and over and i have tried multiple times with all files installed on a fresh install. Is there any fix for this.
Hello,
Sure there is, please enable debug as shown at https://kb.mailwizz.com/articles/enable-debugging/ and that will show you the exact error you get instead of the generic 500 error. Then take a screenshot with that error and open a support ticket at https://forum.mailwizz.com/ and we can see what is going on.
Thank you.
Hi, comes the script with ready made email templates?
Hello,
Of course it does not come with email templates, you have to bring yours. Any html email template will work though.
Thank you.
When trying to log in as customer to your demo im getting this error: Error 400! The CSRF token could not be verified.
Hello,
Try to clear your browser caches / cookies and try again.
Thanks.
Can you integrate PayStack Payment Gateway to this app for us?
Hello,
For now, we do not do custom work, we simply don’t have the time.
Thank you.
Hello,
I’m very intrested in your app. I just have one question :
Does your tool allow to track each emails addresses activity on the website, like which pages they visited after the open/click in the email ?
Thank you
Hello,
For that you have tools like Google Analytics.
Thanks.
I know, but what i meant is can i link and match between people who opened and email with the ones that i have in analytics, like transfer their user id or email if it’s possible !
Does Mailwizz supports such feature ?
Hello,
I guess so, i mean, in mailwizz you can add UTM patterns for links, so you can use a pattern like: utm_campaign=xxx&utm_medium=xxxx&utm_whatever=[EMAIL]
Then the [EMAIL] tag will be replaced with the right email address for each user, and when a link is clicked you will know who clicked it and you will also see in analytics.
Thanks.
Do you integrate with Zapier?
Hello,
We don’t have an official integration now, nor we plan one in near future. People managed to get this going without one, see https://forum.mailwizz.com/threads/zapier-to-mailwizz-best-method.2638/
Thank you.
Hi, I purchased this item and registered the forum, but now I can’t find my ID at all. Can you help me? And could you share the step by step guide again cos I need to recap how to install and how to edit DNS,etc. Thanks
Hello,
You can login with your email h**25@gl.com on the forum and then open a support ticket.
I am not sure exactly what guide you mean, so let me know exactly via support tickets.
Thank you.