21 comments found.
I downloaded your excellent plugin Portfolio X on Envato Elements and it takes no License-Key: You have Entered an Invalid Licence Key for Portfolio X But I am sure it is the right one.
Elements does not provide a valid license key. You can use all the plugin features. Just ignore the admin notice.
Thanks
Thank you very much – we present our references with it – just wonderful!!
My Portfolio all of a sudden does not want to display more items i add. i have more than 5 or 6 portfolio items i have added and they all dont show on the website. I have assigned them to the Portfolio at the bottom of the item page and i have also added a a suitable order number and still nothing. Please help. My url is https://zeecom.co.ls/web-design/
We received your sup[port ticket and collaborate there.
Thank you
Hello,
I have recently purchased portfolio-x and using it to show my portfolio. My only question is that I am having some issues with huge padding between my portfolio items on mobile browser. I am using the template 1.
https://imgur.com/GS1ZcWX https://imgur.com/Tz8TUGWThere is a minor CSS conflict. Please open a support ticket from https://qc.ticksy.com/ . Our dev team will give a CSS override to fix it.
Thank you!
Hi,
After trying your plugin I’ve seen that I can’t do what I am aimed to, the loading time is quite slow and I didn’t understand that I would be limited to your templates and there is no “simple” template. Can you revoke my licence and make a refund please ?
Product authors cannot initiate refund. Please contact the Envato support. Refund is subject to Envato refund policy here: https://themeforest.net/page/customer_refund_policy
Thank you
I just purchased your Portfolio X and tried to install. It loads the zip file then goes to a white screen. Never installs. We are using Elementor and Enfold.
Anything you can do to help? We are unable to use a promising plug-in.
Yes, of course. Kindly open a support ticket from https://qc.ticksy.com/ and include the WP admin login. We will install and test to make sure everything is OK. No worries.
Thank you
I really liked the plugin I recommend it, but I think it lacks some additional features that are:
- Be able to customize the slug of / portfolio-x /
- Be able to add auto scroll when you mouse over a long image as done in this plugin https://wpportfolio.net/website-portfolio/
- Hide the title of the portfolio category this title https://i.imgur.com/tk38zJj.png
- More dedicated support and not just for comments
In addition, I found a bug that duplicates the portfolio items in 2 different categories of the menu and also disappears the text in the category of the menu portfolio x as seen here https://i.imgur.com/kcLBTdf.png
I find two more bugs and i have one more suggest:
Bugs:- Some times the items have different sizes and you need to refresh the page to correct the sizes example https://i.imgur.com/6LttYxO.png
- If you have wpml activate and you are in the additional language the page selector don’t work.
- Can you please add one option to disable page selector and the portfolio work with scrolling page. And other option to put a button saying “Show more”
Thanks
Thank you for the detailed feedback and bug report! Please allow us some time to check each point thoroughly and get back to you after the weekends.
We are working on the requests you made. Can you please open a support ticket also from https://qc.ticksy.com and post these there, so we can properly track the requests?
Thank you!
Hello,
I have installed Portfolio X : http://dreamlinks.fr I have problem with buttons to navigate between pages. It seems to have issue with the css. And when I’am on page 2, I can’t return to page 1.
Thanks
Krysteo
Hi Krysteo,
Yes, there seems to be some CSS conflict and a permalink issue. Would you please open a support ticket from https://qc.ticksy.com/ so we can investigate more thoroughly?
Thanks
I love what happens with most of your demo templates when you click the + sign. Questions: 1- Can the middle link icon of those three icons be removed easily? 2- The panel of info and picture, where does that info come from? does it have to be a post or can it be somewhere that isn’t public facing?
Thanks! Sorry for the late reply because of the weekends.
1. The middle link is for project live URL which will simply not show if you do not add any live URL link.
2. You will need to add Portfolio items from the plugin, which are custom post types. This is not part of your normal Pages and Posts.
Let me know if you had any other questions.
Thanks
how can i show videos instead of images?
Hi, I just bought the plugin Portfolio-X and it does not work at all, between button that are not clickable, the customization that is not taken into account correctly with the theme divi and slowness it is unacceptable to offer such a plugin with “envento”. certification I wish a refund for this plugin which is not functional. Looking forward to your favorable return. Thank you in advance.
Cordially.
Hi,
The plugin is well tested on Divi. The plugin demo is on Divi theme. Allow us to check your setup. If we can’t get it to working, we will process your refund.
Please open a support ticket from https://qc.ticksy.com/ and include the WP admin login, so we can check.
Thanks
pre- purchase questions:
1. I need the portfolio element to be able to have filter buttons to show only selected category or all, at will. 2. I need to be able to display the selected portfolio items in grid, with selectable columns layout and undefined number of portfolio items per category 3. In the back end in portfolio items, I need a filter to be added to show only the selected category. 4. Are the portfolio links customizable? Or they all have to lead to a portfolio page with its own content? 5. Can the main image of portfolio item be a .pdf file? Showing only the first page as the image?
1. Sorry, not possible. It can be turned on or off globally 2. There is a grid based template 3. This is possible 4. Not customizable 5. Sorry, no
When will you update this plugin…. As I cannot add Short descriptions for new Portfolio Items… ??
We have been trying to get a hold of the typology theme but can’t get it. Can you please email us the theme package to quantumcloud@gmail.com ?
Thanks
There’s no problem with just this WordPress theme, as I have tested this issue with most other themes as well!!
We need to duplicate the issue. Which other theme can we find the issue on?
F.i. the TwentySeventeen theme… I think it’s related to the latest update of WordPress.
I might add, I can also not add a Portfolio item to a specific Portfolio type. 
It sounds like a conflict with another plugin then. TwentySeventeen theme would not have any pop up feature that could conflict with our plugin. Please send page link with the code comment out turned off so we can check. Or you can email us the WP admin login.
Thanks
Nope, I switched, yet again, to theme TwentySeventeen, deactivated all plugins except PortfolioX, but the issue persists still…
And for your information, the code is no longer ‘commented out’, as I switched back to Typology theme.
What is the link to check the issue?
www.ipixtitude.nl.
I can see a javascript error in colsole which is coming from https://app.newsharecounts.com/nsc.js . We need WP admin access briefly to check the issue. Please email to quantumcloud@gmail.com
Thanks
Again, deletion of that script does not fix the issue. I sent you admin login.
OK, waiting for admin access. We just checked with Twenty Seventeen theme and no conflict and popup is working fine too.
It’s not an issue with popup any longer. Listen, I switched to another theme. After that I commented out my first and initial issue. That is NOT longer relevant. I can, NOW, no longer add Short Description or add a new Portfolio item to a specific Portfolio type (sigh).
And also the Screensettings (WordPress admin) do not collapse any longer when Portfolio Item is worked upon.
Neither can I add Technologies to the Portfolio Item.
These issues are not typocal. We need to be able to duplicate the issues to troubleshoot. Please send the WP admin login.
Thanks
At 11:02 (Amsterdam time) I sent you login. Check your spam folder pls.
Found it in spam. Checking now.
In your site there is common socket related issue: WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403.
That is why the ajax requests are not working. Please fix the socket issue. It does not have anything to do with our plugin. A brief search indicated that Jet Pack causes this issue some times.
That’s it. Will delete your plugin!
I also have a testenvironment (ipixtitude.nl/testomgeving/) – with WordPress, but without Jetpack installed – the same situation remains. Above that, when installing your PortfolioX plugin, I get a screen with the text: “Invalid header”.
Also on yet another domain (kickstartstories.com) same issue with Portfolio as mentioned above, exactly like www.ipixtitude.nl
Solution found: on Diana.net this problem of not being able to add Portfolio Short Descriptions etc. was solved. On that server PHP7.0 was running. On iPixtitude.nl and other domains above here, I ran PHP7.2! After I switched back to PHP7.0 I could also add the Short Descriptions again, and Screen Settings are back in working order too…
However, the issue after installing the Portfolio X plugin remains: “Invalid header”.
Sounds good. But we can’t login to your site anymore to see the Invalid Header error. Wordfence is giving error: Reason: Accessed a banned URL
Can you send a screenshot of where this error shows?
I had to comment out this line in: qcld-scripts.php
//wp_enqueue_script('px-magnific-poupu-js', PORTFOLIO_URL . '/js/jquery.magnific-popup.min.js');
As it caused a conflict within my new theme: www.ipixtitude.nl.
Oh, OK. We will look into it and see if we can find a workaround. Thanks
I installed the plugin and set it to display on a page using the shortcode. The text shows up along with the theme display, but images do not render. There is no img tag in any of the HTML.
Check here for example: http://incredimike.com/projects/What’s up?
Hi, Is it possible to email us the WP admin login so we can find the cause and solution quick? If you can, please email to quantumcloud@gmail.com . Thanks
Hi, Using your plugin for our website, it great to use the features. I have used the features and its quite good.
Need help in changing the link text name given after clicking the portfolio picture link, from website link button to be changed to back button.
further, there is option for project date in the portfolio, can this be deactivated.
once you scroll down in the below link there will be portfolio section, after clicking any of the images the option opens:
http://bookmyhaven.in/home/our-designers/sainath/?plan_id=0pls mail me at sainath@sjdarchitects.in
Rgds Sainath
Glad that you like our plugin. We will reply by email asap. Thanks
Hello.
I upload foto diffrent size from yours website demo ( http://dev.quantumcloud.com/portfolio-x/template-01/2/ ) and now are a lot of white space. It is bad ;/ Can you help mė solve this problem. What I need to change in css that this work like your demo on pc and mobiles ? My website – https://www.puslapio-kurimas.lt/testas-3/
Thank you
Hi, We have purposefully left the image width/height loosely defined to give users the option to use any size or proportion of images with the expectation that user will choose a fixed height and proportional width. We have tested that any other way compromises the image quality. The best use case would be to modify your image in photoshop and get them all to be the same size.
But if you want a CSS based solution, we can provide some overrides. In that case, you have to give us till after the weekends. I hope that will not be a big problem.
Thanks!
Thanks for great support. Yes I will make my photo same size. For example 650×450px. But when near photo apear a lot of free space. The main problem that all text and foto layout must be like your demo. If i make foto like your demo it will be realy good, but my photo size must be diffrent. If you need time ok, I can wait. 
Please send a mail quantumcloud@gmail.com – we will send you some CSS overrides. Thanks
Thanks for your fast and good support! Your plugin is great 
You are most welcome 
I’m testing the plugin, it does not close the popup link, and the lightbox of each image is redrawn twice …
link:
https://portalmexico.com.mx/plataformamultimedia/portafolio-x/Hi. I think some, if not all, issues are due to faulty SSL installation. There is a lot of mixed content errors in console. Until those are resolved, we cannot test anything. Can you please install and enable the Really Simple SSL plugin to get rid of the SSL errors? Please email us at quantumcloud@gmail.com after you do. Thanks.
Terrific plugin at an incredible value!
I had some questions after purchasing Portfolio X on CodeCanyon, so I emailed QuantumCloud support. Jamil responded to my emails within minutes and helped resolve my questions. To say he is responsive would be a major understatement! He also solved another issue I had and then followed up with me a few days later to make sure I was able to get things going.
All in all, an A+ plugin from an AAA+ developer. Will gladly recommend anything Jamil and QuantumCloud release.
Thanks, Jamil!
good job, fantastic ! Big sales to you and a nice day

Appreciate the nice words. Many thanks!
Nice Work, Good Luck With Selling! 
Thank you for the good wishes! Appreciate it,