1674 comments found.
hello, the slider revolution extension does not show the slides preview and not in the public view does not make the button links work. can you help me?
Hello,
1. Please, make sure you are using the latest extension version and recheck that you have uploaded all extension files. You may try to reupload them once again.
2. Check that extension files has same permissions as other Magento files.
3. If you are using compilation mode – run recompile.
4. Flush and temporarily disable cache ( System > Cache management ). If you have any 3rd-party cache extensions like full page cache please disable it too.
5. Turn off css / js merge ( System > Configuration > Developer )
Hi NWD 
I really love your Revolution slider extension, so well integrated with Magento. But I’m having a problem with empty slideshows when only one single slide is active. I have also tried to activate the “loop” feature for single slides with no luck. Is this a know problem with single slides ? Im using extension v. 5.4.6.3 at www.olivers.dk
And the second problem is, when using the publishing til and from date, it only works if I manually clear the caching and not by the default magento cron job for cache clearing.
Can you help me out ?
Hello, After module installing on our web is not worked Quick shop – (the eye on product). If we disable slider revolution all is worked. The error is:
ncaught TypeError: Cannot read property ‘greensock’ of undefined at Function.eval (eval at <anonymous> (jquery.js:349), <anonymous>:1:715) at m.check (themepunch.gs.min.js:1) at new m (themepunch.gs.min.js:1) at t._gsDefine (themepunch.gs.min.js:1) at eval (eval at <anonymous> (jquery.js:349), <anonymous>:1:607) at eval (eval at <anonymous> (jquery.js:349), <anonymous>:1:5241) at eval (<anonymous>) at jquery.js:349 at Function.globalEval (jquery.js:350) at text script (jquery.js:10372)
file is – themepunch.gs.min.js
the web for testing is – https://kupibrand.com.ua/ If you need more information I can send it on email.
Thank you. Alex
Hello,
Checking your website we’ve found you are using an old Slider Revolution version. We can suggest you to update it to the latest version and check if the issue remains.
This instruction should be helpful: https://nwdthemes.com/docs/slider_revolution_m2/docs/upgrade-the-plugin.html
Hi, we have a strange issue.
Not always but 70% of the time when we load the homepage ( where we have 1 top big slider + 4 smaller sliders ), in developer console, we receive multiple times this type of error ( not always on the same images ) : jquery.themepunch.revolution.min.js:1:50274 https://xxx/media/revslider/Cerium-LT-Jacket-Rooibos_1_.png Could not be loaded !images are downloadable directly without any problem
Server configuration : – Nginx 1.12.2 – php 7.0 – Magento 1.9.3.7 – Revolution Slider 5.4.7.1
The nginx configuration is standard phpfpm with multiple subdomain to parallelize downloads of images even without the parallelized the issue was still present
Hi,
Checking your website we have found that your images are loaded from CDN. You have also enabled “Lazy Loading” option that tries to load images in different JS requests and it fails to process redirect from your website to CDN correctly.
Try to disable “Lazy Loading” and check if the issue remains.
Regards, NWDThemes team
I have a bug in the module.
In the thumbnails, if I do not upload in specific images it should catch by default the image of the slider. But this does not happen
The bug happens at revolution.extension.nagivation.js
in the thumbnails. var backgroundImage, it tries to look for a link (src). But it does not exist, and it ends up redirecting the page, loading 2 times.
If I insert a custom thumbnail (uploading the images) to each slider, the bug does not happen because there will be a link.
Hi Trezo
Yes we have found this problem – if there is no background image and no thumbnail image specified there should be link to dummy transparent image and it is showing empty link instead.
Please let us know which version of extension are you using – for Magento 1 or Magento 2 and we will provide you with fix for this issue.
Thanks a lot,
Cheers from your Team @ NWDthemes
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Hello nwdthemes, actually i use magento 2 extension
Hi Trezo
Please replace this file: \app\code\Nwdthemes\Revslider\Model\Revslider\RevSliderOutput.php with the one located in this archive: https://nwdthemes.com/files/RevSliderOutput.zip This will replace empty source with url of dummy transparent image in cases when thumbnail is not available.
Hello guys,
I have just buy your module for magento 1.9.3.8 with theme porto from themeforest too.
And there are javascript conflicts when I want to create a slide in slider, I can’t set background for slider, there are errors like : TypeError: jQuery(...).offset(...) is undefined in edit_layers_timeline.js:1:6792 When I load page to edit slide there is an error like : TypeError: k is null context_menu.js:1:11994
I have disabled jQuery from porto, but it doesn’t change anythign, I have disabled jQuery from rev_slider error still appears.
Could you please help me solving this issue?
Best regards indira
Hello,
1. Please, check that you have uploaded all extension files. Try to reupload them.
2. Check that extension files has same permissions as other Magento files.
3. If you are using compilation mode – run recompile.
4. Flush and temporarily disable cache ( System > Cache management ). If you have any 3rd-party cache extensions like full page cache please disable it too.
5. Turn off css / js merge ( System > Configuration > Developer )
6. Clear browser cache and check if the issue remains.
Hi, thanks for your tips. It worked: reupload all files once again. Best regards indira
Glad it is working. Let me know if I can help you further!
I am working on moving to Magento 2. I have an instance of Slider Revolution on Magento 1, however, I get the following error on my Magento 2: “Parse error: syntax error, unexpected ’?’ in /home/m2homezone/public_html/app/code/Nwdthemes/Revslider/Model/Revslider/RevSliderSlider.php on line 116”
Hi
You are using php version lower than 7 ? In this case you need to update file with the issue. Findpublic function initByDBData($arrData){
...
}public function initByDBData($arrData){
$this->id = $arrData["id"];
$this->title = $arrData["title"];
$this->alias = $arrData["alias"];
$settings = $arrData["settings"] ? $arrData["settings"] : '';
$settings = (array)json_decode($settings);
$this->settings = $settings;
$params = $arrData["params"] ? $arrData["params"] : '';
$params = (array)json_decode($params);
$params = RevSliderBase::translate_settings_to_v5($params);
$this->arrParams = $params;
}Hi
There is an issue with magento 2 due to require js dependencies. To fix it you need to update Custom Javascript section in Slider Settings. Check this link for updated javascript code – https://pastebin.com/mpzQcwGk
Hi how we can add the countdown timer to a normal slider layers?
Hi how we can add the countdown timer to a normal or other custom slider?
1. You need to copy custom javascript section from countdown slider to new slider.
2. You need to update targetdate variable in custom javascript to set countdown end date
3. You need to update api variable in custom javascript to use slider api
4. You need to create text layers with following ID to hold countdown values ( #c_days, ’#c_hours, ’#c_minutes, #c_seconds ). ID can be set in Attributes tab. Check our documentation for details – https://nwdthemes.com/docs/slider_revolution_m2/docs/layer-attributes.html
Hi!
I have some problebs with the slider. Here is a test page where i can demonstrate what i’m talking about: http://www.dockyard.hu/turiteszt I can’t figure out the direction to take on. First: it’s pretty slow if i put a lot of layers and options in the actual slider. As you can see, we started to use the Revolution Slider plugin to build cool landing pages. So it’s pretty slow, but the overall size its not toob big, in the performance section it says 696 KB. On PC its not that bad, but on mibile it takes like 10 seconds to appear. Also as i see it, it waits everything to load and then suddenly appears after everything is loaded. It would be best to load slider first, or from top to bottom. And there is another big problem, if i don’t put the layers’ frame start to like 800ms+, they often doesn’t even show after page load, its all blank with the background. Now every layer’s frame start is at 230ms, so for the first page load its like 90% chance to be blank. I think its something with the scripting or something, could you give any advise, how to make it faster, and how to stop disappearing? I pretty tried everything over the months, every performance and troubleshooting option, global options, so those wont help.
Thx
Hello,
Checking your website we have found that you are using an old Slider Revolution version 5.4.5.2. We can suggest you to update it to the latest 5.4.7.1 version in the first turn as there were added lots of improvements and fixes. The latest version also includes an option to load all javascript libraries that in some cases will greatly speed up the slider start.
Then you should disable options in troubleshooting section because extra slider Revolution scripts are loaded the second time right before the slider.
You can also apply slider initialization delay in “General Settings -> Defaults” instead of changing layer animation start time.
We have also noticed that many third party scripts are loaded in header (zopim, foxpush, google tag manager, google plus, etc…) and we can suggest you to move them in footer.
It’s normal behavior for every slider to appear once all assets are loaded. You can also try the next tips to speed up page loading: optimize images, enable css/js merge or use smart lazy load in slider options (“Performance and SEO Optimization” block in right column). You can also use this tool to determine what should be done to increase overall performance at your website.
Hi,
How do I add the translation for the sliders (slider text)? There is no store view option?
I am using Magento 2.2.x
Can you please provide an answer soon as I need this quickly. Thanks.
Hi
Texts for slides can be translated in a bit unusual way than it’s done for other strings in Magento by default. We can suggest you to check this thread on how it’s possible to achieve: https://nwdthemes.com/2015/01/21/creating-multilingual-sliders-revolution-slider-magento-extension/ . Please note that screenshot might differ from actual interface look due to different magento version.
Hi, It’s possible to install this module on Magento 2 by Composer?
Hi
Unfortunately we do not support installation via composer. Please check install instructions here - https://nwdthemes.com/docs/slider_revolution_m2/docs/install-the-plugin.html
Thanks a lot,
I don’t know why I bought for Magento I meant to buy Wordpress. Is there any way to change the licence to wordpress from Magento. I bought 3 licences for Magento and should have bought wordpress.
Thanks for any help you can give. Joe
Hi Joe
Yes, we can proceed refund in case you did not download the item. Unfortunately already downloaded plugins cannot be refunded due to the Envato Marketplace terms http://codecanyon.net/page/customer_refund_policy#not-refundable
You can create refund request using button on this page – https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks a lot,
Cheers from your Team @ NWDthemes
hello there,
I installed SSL in my server and the revolution slider not work with https, how can activate it for https and http in same time.
thanks
Hi
http://domain.com and https://domain.com are NOT the same for purchase code check. You need to deregister it for http and register for https.Thanks a lot,
how to update
Hi
Please check our documentation for upgrade instructions:
magento 1: http://nwdthemes.com/docs/slider_revolution_m1/docs/upgrade-the-plugin.html
magento 2: http://nwdthemes.com/docs/slider_revolution_m2/docs/upgrade-the-plugin.html
Thanks a lot,
Hi, i have some problems with revolution slider after migrate Magento to new hosting. In frontend all works well but in backend i can’t see anything. When i click on NWDThemes menu i see a blank page and firebug show me this error: ReferenceError: $nwd_jQuery is not defined edit_layers_timeline.js:5235:1
ReferenceError: $nwd_jQuery is not defined edit_layers.js:9633:1
ReferenceError: $nwd_jQuery is not defined css_editor.js:1104:1
ReferenceError: $nwd_jQuery is not defined rev_admin.js:2731:1
ReferenceError: $nwd_jQuery is not defined jquery.themepunch.tools.min.js:149:1
Thanks
HI
1. Please check that you have uploaded all extension files. Try to reupload them.
2. Check that extension files has same permissions as other magento files.
3. If you are using compilation mode – run recompile.
4. disable cache ( System > Cache management ). If you have any 3rd-party cache extensions like full page cache please disable it too.
5. turn off css / js merge ( System > Configuration > Developer )
6. Clear browser cache and check it once again.
PS: I noticed that your support license has expired. It would be awesome if you can renew it, so that we can still give you further support. http://nwdthemes.com/2016/06/14/codecanyon-extended-support-faq/Thanks a lot,
Thanks for your answer. I’ve done as you wrote but i have the same problem in magento backend. Magento frontend works fine.
I have renew the support program.
Can you help me?
Please provide admin / ftp credentials to nwdthemes@gmail.com . We will check the issue.
Please add a link to this comment or short issue description in email.
Hello
We have purchased and installed your plugin for Magento, however when trying to add a new slide with a background image, there is not an option (that I can see) to upload a file. I have looked through the documentation (revslider_package_v5471/Magento1/Documentation/docs/main-background.html) but the section for set/change image links to the Wordpress media library, could you please let us know how a user would upload an image via magento within your plugin please?
Thank you.
Hello, I am also trying to de-register the domain that I first installed the plugin too, so I can test it on a different dev site, but when I click “de-register domain” and fill in the details (api key etc), it doesn’t send me an email to confirm it has happened, and when I install and register the plugin on the new domain, the slider isn’t showing up, which I assume is because the old dev site is still registered? Thank you.
Hi
1. Thanks for report about documentation. We will check it.
2. Regarding file upload – when you select “Main / Backround image” option – you should have Media Library button next to it. Click on it. You will have ability to upload image in popup.
3. When you register new domain – you get success message? Slider might not show up due to a different issue ( like cache )
Thanks a lot,
Hello
The media library popup appears, but there is no button to upload a new image, only to navigate around the current files on the FTP.
Yes I received a success message, but no notification that the de-registering of the old domain had worked, I have cleared the cache etc and it still doesn’t appear.
Thank you.
1. What is your magento version and slider version?
2. Check /var/log for errors/exceptions that connected to slider revolution. Post here if any
Hi. It’s magento 1.9.2.4, and its the slider version 1.
Hello, I found the problem, Magento uses Flash for these buttons so you have to make sure your browser has flash enabled. Thanks for you help.
Hi again,
Glad you’ve found a solution
Hope it will help to someone else and you will enjoy using our extension.
Hello, we start using your slider extension on magento2 and all seems working but images will be not display on that slider. we see error:
” https://domain.tld/media/revslider/slider_2018/modelle/Vibram-Furoshiki-Russian-Felt.png Could not be loaded !”—> I also find the answer: If i upload image and insert that into slide he add to database that entry:
image_url:.... and not image_url:...
So he add \t\t\n before… that should be not happen….
there seems some problem….
Hi, I am having problems with images showing on the front end of our website. We have slider revolution for Magento.
I am adding PNG images as a layer to a slide. They appear in the back end and work fine when I test it in the back end but when I go the the front end the images just appear as a line. Even after I have flushed/refreshed the cache and reindexed the site. Other types of layers however are working fine.
Would you be able to advice what to do in order to fix this? Thanks
I have used and not used the lazy loading function and it is still the same, it’s not just this slider any template I install everything works apart from the images showing. 
Thanks
.tp-revslider-mainul li img {
width:50% !important;
display:inline-block !important;
}Remove it
Thank you for your help, will try it now Do you also know why here https://www.fyfo.co.uk/ the white box isn’t directly behind the text when it is on the back end? Also when looking at the sliders on different devices everything goes off centre and if we try to change the mobile device layout it then makes it off centre for the desktop?
Hi
1. Cant spot the place to check white box. Could you provide a screenshot to make it more clear?
2. Please check our documentation regarding elements position on mobile – https://nwdthemes.com/docs/slider_revolution_m1/docs/slide-layers.html#layercanvas
Hi, it is no issue to use “Revolution Slider” at this moment but when we want to make our homepage W3C validated it shows error with this plugin.
our website is https://www.lightonline.com.au
https://validator.w3.org/nu/?showsource=yes&doc=https%3A%2F%2Fwww.lightonline.com.au#cl1447c28it shows Error: No space between attributes.
Any advise on getting rid of this error on W3C will be very much appreciated!
Regards, Tony
I also tried on the latest version. It has the same issue.
Hi
As you can see on our demo ( https://demo.nwdthemes.com/ ) there is no such issue. Are you using some 3rd-party extension to minify html? It seems that it trim spaces for attributes like data-frames or style.
You can try to modify output in lib\Nwdthemes\Revslider\output.class.php . Check line 4081 for data-frames
Thanks a lot,
Thank you for your advise. Yes it is the minify html issue. And I have fixed it now.
Glad it is resolved! Let me know if I can help you further!
Hi I have disabled in nwdrevslider.xml the head part :<!-block type=”core/text” name=”static-styles”><action method=”setText”><text helper=”nwdrevslider/data/getStaticStyles”></text></action></block->
Because the static – css added to the head of page making the html not valid in w3..eg: ”.button-down-slider a{color:#fff}nnn.tp-caption.whitedivider3px{ncolor:#000000;ntext-shadow:none;nbackground-color”
I couldn’t understand these “n”(s) appearing in the css code…
could you advise will removing this give the slider any possible error?
Best Regards,
Something is wrong with global styles, they are deprecated actually. What you can do is:
- Login to admin
- go to slider overview page
- select a slider and go to slider edit page
- click on Slider CSS/JS button ( http://prntscr.com/ii80xl )
- click on “Edit Depricated Styles” in popup ( http://prntscr.com/ii819v )
- finally click on “Empty Global Styles” in new popup
- save and close popups
- save slider
- clear cache ( system > cache management )
Hi nwdthemes, I’ve noticed that my text layers written with google font “great vibes” are slightly cut of on both sides when viewed on Safari. On Chrome and Firefox everything is fine. Can you tell me how to fix it for safari? Thanks.
Hi
Try to switch layer dimensions from “auto” mode to exact width and make it wider. Check our documentation for details – https://nwdthemes.com/docs/slider_revolution_m1/docs/layer-styles-positioning.html ( look for layer width & height )
Thanks a lot,
