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1016 comments found.

Hello There, I recently bought slider and installed magento 1.9.2.4 without error. changed php ve nginx conf for max file size to 100mb

now I trying to setup slider but waiting so much when trying add slider. then appearing ajax error after escaped.

could you please help me what should I do for fix that issue regards

HI

Glad you manage to resolve it. Let me know if I can help you further!

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi how could I publish slider in catagories? I tried to use below code in category /custom design/ layout update, but not success.

{{revslider alias=”slider-alias”}}

This shortcode can work in CMS pages or blocks. For layout update you can use XML update type of slider embedding. Use the following code in design/layout update to add slider:

<reference name="content"> <block type="nwdrevslider/revslider" name="revslider"><action method="setAlias"><alias>slider-alias</alias></action></block> </reference>
ldoherty

ldoherty Purchased

Hi, I have just purchased Slider Revolution Responsive Magento Extension and when I click add slider from template I get the please wait hanging.

Hi

Sounds like error occurred while fetching template data from remote server. Can you please check logs for details of error. It could be in: /var/log/system.log, /var/log/nwd_revslider.log or your php_error.log file. Let us know details you found and we will give you advice in its solution.

i9biz

i9biz Purchased

I installed but cannot activate it. Even I click “register slider” button, no action.

Please check and let me know.

Hi

No action on register button could be a sign of javascript error on page scripts. Please see details of error in browser developers console (F12 hotkey).

If you are on Magento 2 platform this could be an issue of not deployed fresh static content. Please try to run static content deploy and cache clean to solve it.

Or send us details of platform and error to nwdthemes@gmail.com and we will advice you on its solution.

ICPMkt

ICPMkt Purchased

This comment is currently being reviewed.

Hi

It is possible if you setup same expiration date for each slide in slider. Unfortunately there is no option to setup expiration date for the slider itself.

I’ll go ahead and add it to the official request list so it can get reviewed for a future update by our development team

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi there for some reason whenever I try to view a slider that I have created I get a HTTP 500 error. This only happens when I try to go into a slider from the revolution slider dashboard screen. I can create a slider fine. But I need to be able to edit currently made sliders. All the requirements show as green and ticked. Can you please assist with this?

HI

500 error which is not very informative.

Could you check apache error log and php error log for exact error message?

Another way it to update php settings responsible for error output and restart webserver. Check this link for details – http://stackoverflow.com/questions/2687730/how-can-i-make-php-display-the-error-instead-of-giving-me-500-internal-server-er?rq=1

PS: I noticed that your support license has expired. It would be awesome if you can renew it, so that we can still give you further support.

http://nwdthemes.com/2016/06/14/codecanyon-extended-support-faq/

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi There..

I bought this template and everything are installed.. But unfortunatelly the videos and the option to upload images and video files are not workink..

Could you help to figured out how to fixed?? Thanks!

Hi there..

I’ve followed your recomadations.. And I get this result..

When i’m trying to get some media file.. I’ve seen a CONSOLE LOG: Ken Burn Demo Image could not be Loaded

When I’m trying to get some Upload.. or try to inser some Youtube or any other kind of video I’m getting this error:

prototype.js:828 Uncaught ReferenceError: MediabrowserInstance is not defined at eval (eval at <anonymous> (prototype.js:612), <anonymous>:33:5) at Object.onDocumentReady [as onReady] (ext-tree.js:33) at eval (eval at <anonymous> (prototype.js:612), <anonymous>:2:5) at prototype.js:612 at prototype.js:865 at prototype.js:825 at Array.forEach (<anonymous>) at Array.each (prototype.js:824) at Array.collect (prototype.js:864) at String.evalScripts (prototype.js:612)

And everything freeze..

Please could you help me to find a solution and make this work fine im my Magento webstore..

Thanks!

Hi

This could be an issue with Magento patch for image uploads. To find this out need to know your Slider and Magento version and list of patches installed.

Another reason could be some files missing from upload or files was copied from original skin folder to other skin folder. Or one of installed third party extension override media library features and this leads to conflict with upload.

We can tell this for sure if you provide login details to dev installation of your Magento where we can debug and solve this issue.

You can send details to nwdthemes@gmail.com

Hi there.. I’ve sent an email to nwdthemes@gmail.com with all necessary information to figured out how to solved this issue.. Thanks!

This comment is currently being reviewed.

Hi

It looks like this bug was fixed, but not available yet on codecanyon. Please update your file – https://nwdthemes.com/files/colorpicker.zip

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hello,

We just purchased, but when we try and add slides, we get an AJAX error. How can this be fixed?

Hello

Do you have custom javascript or css in your slider settings? Sometimes security extensions on server can interpret it as one of attack patterns.

If this is the case you can disable it for this url or remove rule that triggering it.

Otherwise please check response of Ajax request. You can do it in Developer tools of your browser. It will give a clue about reason of this problem.

If response contains sensitive data better to send it to nwdthemes@gmail.com instead of posting here.

And please provide details about version of Magento and Slider Revolution extension you are using.

Thanks a lot,

Cheers from your Team @ NWDthemes

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engar

engar Purchased

Hello, Ive installed the extension on magento 1.9.3. Buttons for Registering revolution slider, also button for SAVE in global setting are inactive.

System requirements on the right side: no problems.

Hi

It sounds like a javascript issue. Please check chrome developer console for javascript errors ( console can be opened by pressing F12 ) and post it here

Thanks a lot,

Cheers from your Team @ NWDthemes

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We have installed and set up a slider for the home page. It has been working fine in developer mode. However when we switched to production mode the slider does not show up at all.

http://bamboopi.nextmp.net/dev

Hi

Try to clear the pub/static directory of all files except .htaccess (which is a hidden file). Enter the following command:
rm -R pub/static/*
Regenerate static files:
php bin/magento setup:static-content:deploy
Clean cache:
php bin/magento cache:clean

Thanks a lot,

Cheers from your Team @ NWDthemes

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lsujoe

lsujoe Purchased

Hi, I found that “Object Library” does not work correctly for “Main / Background Image”. I used this function for insert new images but it inserted empty Background. Please find more details on video: https://screencast-o-matic.com/watch/cbiYo0ltyn Would you provide any reason of it? Thanks.

We checked your website for this issue. See email for details.

lsujoe

lsujoe Purchased

Not all background images working. I have sent example to nwdthemes@gmail.com

Yes, we found and eliminated reason of this problem there.

Hello,

How can I make slides go from one to the next? I’m using a template and it’s only displaying the first slide, but there are 5 other slides in there. I’ve tried deleting the template and re-downloading, but I get the same problem.

I’m also having problems downloading some templates. It will just sit there and spin saying that it’s importing, but nothing happens…

Hi

It sounds like javascript error. Could we check your slider live? Please provide an URL. Or you can send it to nwdthemes@gmail.com

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi,

How I can install coming and soon addon on magento?

Att, Levi Mendes

Hi Levi

Coming Soon Addon is not available yet for Magento slider versions. As we are getting several requests already for integrating it for Magento we are planning to create version of it for Magento platform in future.

Right now you may want to try import this template: https://revolution.themepunch.com/coming-soon-wordpress-under-construction-site/

It have same countdown feature implemented with custom javascript and not require additional Add-On to be installed.

Hi,

I have this template, but I dont know how about configure custom Javascript at line code:

api = revapi32;

jschreck

jschreck Purchased

Hello – I’m wondering about the extent of Revolution Support. Here’s what my customer would want to achieve:

1. Mix images and videos in the slider 2. When the video slide appears, autoplay it but just a limited section of it unless someone clicked the play button – which should play the whole movie 3. When the video stops playing, move on to the next slide.

Will this slider support this?

Thanks, Juergen

Hi Juergen

Yes, there is a way to create such feature using slider functions. Slider allows to create slides with images or videos as a background. So mixing image and video will be possible.

As for autoplay it is available too just with limitation due to browser player requirements. For example video should be muted to autoplay on some devices.

For playing part of video it could be done in some ways. Like switching to next slide when specific timing of video reached. Or it could be done in alternative way – short video can be set as layer background and other full video could be triggered by play button action in slider.

Thanks a lot,

Cheers from your Team @ NWDthemes

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I’m receiving an error when we go to validate our page via the W3C Validator. The line in question has this piece of code -

“ <style type=”text/css”></style><link href=”http://fonts.googleapis.com/css?family=Open+Sans:600italic%2C700” rel=”stylesheet” property=”stylesheet” type=”text/css” media=”all”>↩ ↩ <!- START REVOLUTION SLIDER 5.3.1.6.1 fullwidth mode ->↩”

The validator is hung up on the <style type=”text/css”></style> Is there a way I can remove this in the Slider Revolution to remove the error?

Thanks!

Hi

You can try to use this update to move static styles tag to head. To do it please download and apply files from this archive:

https://nwdthemes.com/files/rs-styles-to-head.zip

Note that it should be applied on recent 5.4.5.1 version. This should fix this validator error.

Thanks a lot,

Cheers from your Team @ NWDthemes

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Thanks! Ran the upgrade and applied the fix. Everything seemed to work ok except on the sliders now. When we try to update the text layers, they appear to change on the settings, but don’t actually change. Nor can you save the settings for them. I’m able to add and remove images just fine, add other elements to the page just fine. It appears to be issues with styles themselves. Here’s a screencast: https://www.screencast.com/t/sWxH4Qwbu

​Hello, can you please help us with the issue we are experiencing with the slider on mobile?

When the swipe option for slider is turned on the site can not be scrolled vertically on mobile. We had to turn this off so the site can be scrolled vertically on mobile.

We cannot send a support ticket using ThemePunch as the verification code option is not validating our code and we need immediate support as the site needs to go live in few days.

Please contact us directly to email as this is quite urgent now and being a regular customer we really need some support with this. Thanks in advance.

Best regards, Lyndon

Hi Lyndon

This could be because of Swipe Direction is set to Vertical and this makes slider change slides instead of scrolling web page.

Please make sure it is set to Horizontal here:

Slider Settings > Navigation > Touch > Swipe Direction

Also you can try to enable this option to solve this:

Slider Settings > Navigation > Touch > Drag Block Vertical

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hello again, thank you for your prompt reply.

We have tried all of these options which you described previously as well now and this does not fix our problem in full. The page still gets stuck on the slider that has more than one slide.

If you can please send us a direct email to support@2buy1click.com so we can send you a link to the site, as we signed a NDA for this project.

If you can please, get back with us as soon as possible as we really need to have this resolved. Thanks in advance.

Best regards, Lyndon

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