The issue it, it DOES NOT give me the option to edit published year so it is sorting by month period regardless of the fact that I have changed the input date/year where ever available. The is NO OPTION to change the published year on my end.

Also, upon page refresh with the pagination, it takes you to the top of the page and NOT where the timeline is represented. This was pretty much the sole purpose of us purchasing this Pro version was to eliminate this. There is literally no functionality we are currently using, look or otherwise, that wasn’t the exact same or easier with the Free version. The pro version has wasted the last three hours of my time and I am unable to find any helpful information to help me solve any of these problems.

Hi,

We feel apologizes for inconvenience.

Did you migrate stories using migration feature ?.

Actually, in current version we have disabled Story year section. Because we are representing story year on timeline from Story Date values. Please just set your story dates correctly.

Please share your all stories section screenshot or your Temporary WordPress details at contact@cooltimeline.com . So that we can check it help you out.

Regarding the pagination query.Did you try our ajax load more pagination ?. Please check demo using below shared link.

We are also improving our documentation.

Thanks!

Hello! Any update?

Hi there,

We have already added left side older stories feature in last version. Please update your installed plugin version with latest version.You can use it by using starting at settings in shortcode generator.

Thanks,

Great support! 5 star added

Also, how to fix this error “The Timezone Could Not Be Found In The Database” as can be seen in this screenshot: https://www.screencast.com/t/0cfkMRyga

Hi there,

First of all! You don’t need to migrate stories manually, Please just use migration feature from plugin settings panel. Could you please share your all stories screenshot. If you want to fix this problem urgently please share your WordPress temporary credentials at contact@cooltimeline.com . So that we can check it and help you out.

Thanks!

Hi,

What is your active plugin version ?.

Did you read this FAQ from support section ?

My timeline is not working inside Google Chrome latest version.. WHY?

If you are using Google Chrome latest version (Version 61.0.3163.79 or later) then you can face this issue, some animation effects have stopped working inside Cool Timeline Pro so your timeline is not visible inside Google Chrome, But we have also rectified this issue, after this chrome update.

We have also released a new update so if you’re using an older version of Cool timeline Pro then please upgrade to 2.4 or later version then you will not face this issue. Please also clear your browser cache.

If you are still unable to fix this issue please contact us at contact@cooltimeline.com

Thanks!

Hi,

Yes, You can start horizontal timeline from specific story date. But current version does not support this functionality . We will add this functionality in next updates.

Please let me know if you have still any query. Thanks in Advance!

Hi Lewis Glasgow,

I have checked your Facebook conversion and also replies on it.

Q) 1.Sorry, You have not added any story yet .

Actually, this error occurs when users select category with no stories. Please select category which have some stories.

2). Regarding the images disapper issue. This problem occur if your active theme animation (animate.css https://daneden.github.io/animate.css/) override our plugin styles.In order to fix this issue you have to customize small snippet of CSS.

Please share your timeline link.We will share with you.

Thanks! CoolHappy Cool Timeline Team.

Hi there,

Actually! We have disabled Story Year field from story section in this update. We are representing Story Year from Story Date field values.

Please turn off your debug mode and check it again. If you are facing any problem in story orders .Please let me know.

Please also share all notices and issues you are getting in debug mode at contact@cooltimeline.com . We will also fix these issues on time.

Thanks

Thanks for appreciations and great suggestion.

The current version does not support import/export functionality. But you can easily migrate using wordpress-importer plugin.

We will definitely integrate this feature in next updates.

HI @CreantLLC,

Thanks for spotting an issue and explanation.We will fix this problem and release newer version of plugin soon.

Thanks Again, CoolHappy

Thank you for getting back with us, it is very urgent for us, and I’m sure it can be fixed with some code correction. Even if temporarily till you release and update please provide us with a solution, we already purchased and used your plugin for an important project. This is a major issue, how come nobody ever said anything before?

.ctl-slick-next.slick-disabled, .ctl-slick-prev.slick-disabled{
    pointer-events:none!important;
}

Hi there,

Please let me know you active plugin version.

You can easily set Y (year) as date format while you are creating shortcode using shortcode generator. Please check below shared screenshot.

Best Regards, CoolHappy, Cool Timeline Team

I have created customized featured image code according to your requirements.Please replace below mentioned code in cool-timeline-pro/includes/ctl-helpers.php

function clt_story_featured_img($post_id,$ctl_options_arr){

  $custom_link = get_post_meta($post_id, 'story_custom_link', true);
  $img_cont_size = get_post_meta($post_id, 'img_cont_size', true);
 $img_html='';
 $stories_images_link = $ctl_options_arr['stories_images'];

$imgAlt = get_post_meta(get_post_thumbnail_id($post_id),'_wp_attachment_image_alt', true); 

$get_description = get_post(get_post_thumbnail_id($post_id))->post_excerpt;

$alt_text=$imgAlt?$imgAlt:get_the_title($post_id);

  if ($stories_images_link =="popup") {
      $img_f_url = wp_get_attachment_url(get_post_thumbnail_id($post_id));
      $story_img_link = '<a title="' . esc_attr(get_the_title($post_id)). '" href="' . $img_f_url . '" class="ctl_prettyPhoto">';

    } else if ($stories_images_link == "single") {

         if(isset($custom_link)&& !empty($custom_link)){
           $story_img_link = '</a><a target="_blank" title="' . esc_attr(get_the_title($post_id)) . '" href="' . $custom_link. '" class="single-page-link">';

          }else{
            $story_img_link = '</a><a title="' . esc_attr(get_the_title($post_id)) . '" href="' . get_the_permalink($post_id) . '" class="single-page-link">';

         }
    } else if ($stories_images_link == "disable_links") {
         $story_img_link = '';
         $s_l_close='';
     }else {
            $s_l_close='';
             $story_img_link = '</a><a title="' . esc_attr(get_the_title($post_id)) . '" href="' . get_the_permalink($post_id) . '" class="">';
          }

    if ($img_cont_size == "small") {

        if ( has_post_thumbnail($post_id) ) {
         $img_html .= '<div class="pull-left">';
        $img_html.=$story_img_link;
        $img_html.=get_the_post_thumbnail( $post_id, 'thumbnail', array( 'class' => 'story-img left_small','alt'=>$alt_text) );
         $img_html.='';

          if(!empty($get_description)){//If description is not empty show the div
         $img_html.='<p class="featured_caption">' . $get_description . '</p>';
           }

          $img_html.='</div>';
         }

     } else {
         if ( has_post_thumbnail($post_id) ) {
        $img_html .= '<div class="full-width">';
        $img_html.=$story_img_link;
        $img_html.=get_the_post_thumbnail( $post_id, 'large', array( 'class' => 'story-img','alt'=>$alt_text) );
          $img_html.='';

          if(!empty($get_description)){//If description is not empty show the div
         $img_html.='<p class="featured_caption">' . $get_description . '</p>';
           }

          $img_html.='</div>';
         }

     }      

      return  $img_html;
}

</a>

Save your file and add caption of your story images. Please let me know if you are still facing any problem.

Best Regards,

CoolHappy,

Cool Timeline Team

Hi, I am getting fatal error…

Fatal error: Cannot redeclare clt_story_featured_img() (previously declared in /home/newwwsco/public_html/wp-content/plugins/cool-timeline-pro/includes/ctl-helpers.php:363) in /home/newwwsco/public_html/wp-content/plugins/cool-timeline-pro/includes/ctl-helpers.php on line 533

Just letting you know – that taking of the at the end of your code, fixed the problem. Thanks

Hi,

Please share your timeline page link and added shortcode. So that we check it and help you out.

Best Regards, CoolHappy Cool Timeline Team.

Hi Sven,

Unfortunately! the current version does not support scrolling navigation with horizontal timeline. It only works with Vertical layout. We will add scrolling navigation feature in horizontal timeline in next updates.

Please let me know if you have still any query.

Thanks! CoolHappy Cool Timeline Team

Hi, this problem occurs when a user don’t correctly upgrade from free to pro, don’t worry we will provide you full support. Can you please share your wp-admin temporary details for our developers team at here – contact@cooltimeline.com

We need to check it from your admin side to resolve this issue fast!

Hi there,

Thanks for using our plugin.

Unfortunately, the current version does not support scrolling navigation with ajax load more. But we will integrate this feature in next update.

Thanks! Cool Timeline Team

Hello, Thank you too, can’t wait for the new release

Hi Mark,

You can easily download latest version from your codecanyon account—> downloads section.Please let me know if you are still unable to find it.

Thanks!

Sorry! Our email inbox have no any email with this subject. Did you send your email at contact@cooltimeline.com ?

Please send your message again.We will solve your query on priority base. Thanks!

sent it again now, thanks

@mililand still there is no email from your side inside our inbox – can you please use this link to send it directly via envato support system – https://codecanyon.net/item/cool-timeline-pro-wordpress-timeline-plugin/17046256/support

click on Contact Author button!

Hi there,

Actually, this Continue reading link(button) comes from your theme not from our plugin.

Your active theme is filtering all short content(the_excerpt()) further reading buttons. In order to fix this problem please read filter hooks from below shared link.

Thanks

Hi,

Reading that article, I don’t have any “read more” code within the timeline shortcode. The button looks like it’s part of each individual timeline post. This is what I’ve got for my shortcode:

[cool-timeline layout=”default” animation=”fadeInUp” date-format=”Y” icons=”NO” show-posts=”20” skin=”default”]

Any other idea of why I’d still be getting the button in each post?

Thanks,

is there a way also to remove the way that the timeline loads at the moment it is all to the left and spreads out over the page.

This is the timeline that I have built but I would like these amendments in there.

Regards

@chezzo19 – we need to customize the code to change title & image position but here I suggest you another simple CSS solution, please follow these steps:-

1. Please also add your story title inside your post content part like this:-

/h2 class=”content-title new”/ Your Title Here /h2/

2. Use this custom css:-

.cool-timeline-horizontal h2.content-title { display: none; } .cool-timeline-horizontal h2.content-title.new { display: inline-block; line-height: 1.3em !important; padding: 0 !IMPORTANT; margin-bottom: 15px !IMPORTANT; }

I think it is perfect solution for you instead of code customization.

Thank you for this, what about the way the timeline initially loads? Is there a way of removing the animation so that it loads instantly? rather than the way it does now?

Thanks for all your help.