Thank you!

Hi!

Yes, the module is compatible with Prestashop 1.7.7.0 version!

Kindest regards!

Hi!

Yes, the module is compatible with Prestashop version 1.7.6!

Kindest regards!

Hello there!

well, at the moment the module does not include structured markup!

but, I can add them for you!

Please, send me your ftp credentials after installing the module, so I can make the necessary modifications!

Off course, the structured data markup will be included in the next module update..

Kindest regards!

Hello there!

well, the live preview works! You can check again!

The demo server might had a temporary issue..

I just checked and everything is as expected!

Kindest regards!

Hi,

Few days ago i have sent you a url have you looked at it ?

regards

Hi!

I am looking at it for the last few hours… but I have not found a solution yet! It is a Prestashop bug (in 1.7version) in custom front controllers! Although it is not a F.A.Q. issue, I am trying to find a solution in order to help you!

Kindest regards!

Hi again!

Please send me your ftp credentials, so I can implement the fix into your shop! Do that through the contact form at Inno-mods profile!

Kindest regards!

Thank you!!

Hello there!

Off course you can! F.A.Q. does not use overrides at all, so you can use it always!

Kindest regards!

Hello there!

Well, the category name is required for all the available languages in your shop! You should use the language selection at the end of the input field in order to navigate through the available languages and fill in the name!

If you need to make the field optional, I can do this for you, although I recommend to leave the field as required!

To do so, I will need your ftp and admin details in order to make the necessary changes! Please, send me a message through the contact form at Inno-mods profile page, as the comments section are public!

Kindest regards!

Hello there,

please use the urls given in the documentation of the module! They work for all Prestashop themes!

Kind regards

wow! support fast! ok everything works. Thanks!

ok i fix the problem. Actually, i can’t put the JS in the footer. But i have an other problem: when i load the faq page, all questions are display and not the only with my first category. Also, each question are open…

Hi microb14,

Thank you for using F.A.Q.!

The module is configured to display the questions and answer, in an accordion (as in the demo). If you have less than 5 questions and answers in the selected category, the module displays the answers by default. On the other hand, if you have 5 or more questions in a category, the questions are displayed and the answers are hidden, and you need to toggle the question to show them! If you need to change this setting (number 5), go to line 122 in the faq.tpl of the module’s frontend and replace it with the number you want.

Now, you mention that all questions are load on page load. On page load, questions of only your first category should be displayed (as in the demo). If the problem persists, please contact via the contact form in Inno-mods codecanyon profile (bottom right of the page).

You also refer to your footer section but I can not understand what you mean. There is no need for F.A.Q. to add Js in your footer. If you need help on it, you can send me a link of your shop also, via the contact form!

Kind regards

Hi soccer – Thanks a lot!

sorry, but F.A.Q. display’s all your categories and answers in one place in the frontend! Check the F.A.Q. page at the demo, if you haven’t already!

Kind regards