68 comments found.
Pop-up looks really bad. How do we fix? It is maybe 200px wide. Also, how do we have special pricing in the pop-up?
Hello – Please submit a support request.
Is it possible to trigger at a different time? My site doesn’t have a ‘Proceed to Checkout” button.
Hello – Please submit a support request and we will see what is possible.
Hi. I have a pre-purchase questions.
I am setting up the following promotions in the cart (either as a popup or in line with content):
1. A product with a discounted price – to any order 2. Discounted product bundle for a specific day of the week (monday one deal, tuesday a different deal, etc…) – if order has a specific product in cart. 3. Discounted product – if order has a specific product in cart.
For the second deal, I know I can select days in which this is available, so in the worst case scenario, I could select a particular start and end day to be next monday, then second rule for next monday and so on. I know it is a lot of work, but at least that is how I see this being solved.
Please let me know if I can accomplish this with your plugin and if not, which one I can and which one I cannot. I am trying to get all of these done in a popup for a clean solution.
I use an Uncode theme. Will this be compatible with it? Will the CSS be taken from the theme?
Looking forward to hearing from you.
Marcin
HI and thank you for your inquiry. This product provides upsell offers via a popup. All of your options, based on my understanding are possible with this product.
We can not provide you with feedback on other plugins.
We can not guarantee compatibility with custom themes. We do guarantee that this product will work with any WordPress native theme.
Can you provide a demo, since your link does not work at the moment?
The demo was offline temporarily. Please try the demo again.
Hi, Presale question: Can I see the live demo, it doesn’t seem to show on live preview.
Hello,
Sure it’s working. Please visit the “Live Preview” or this url – http://demo.kungwoo.com/ – and do the following:
To see the upsell function in action:
(1) Add the “Hoodie” to the shopping cart. (2) Click “view cart”. (3) Click “proceed to checkout” at which point you should see the upsell popup where you can add upsell products. (4) Then proceed to checkout at which point you should see your initial items in addition to those that you added in your shopping cart.
Thanks, Kungwoo Support
is there is an option to do upsell for longer warranty? it’s not a product but is it possible with an icon?
If you create the warranty as a product, then that should be possible.
the pop up is simply not popping up for me…. 
We just replied to your email. Thank you!
How can you call it an “offer” when you can’t even give a special price
Does the pop up still show up if the user enters a coupon code?
Yes, it will be shown
Is it possible to make it so the upsell occurs when the user loads the cart page, and not when they click PROCEED TO CHECKOUT?
Hello, no, this is not possible at the moment.
hi interested in buying this plugin. I see the upsell pop-up occurs when customer goes from product page to checkout page. Is there a setting in the plugin or is it possible to adjust it so that the upsell pop-up occurs when a customer adds a product to the cart? thanks.
Hello, this is not possible, the upsell popup occurs only on the cart page, when the customer clicks the checkout button.
Hello, will this plugin work with multi-currency eshop? I am asking because it dont see any feature for this when configuring upsell conditions. Thanks
Hello, it depends on which multi-currency plugin do you use. Anyway – you can purchase our plugin and if it will not work – we will make a refund. Thanks!
Will this work with Shopify?
Nope, this is WordPress plugin.
Looks good when it pops up, BUT doesn’t work properly with PayPal Express. The moment you click “Checkout” the offer shows for a split second before sending me over to the Checkout page. Please refund my money.
Please email us at support[at]kungwoo.com and we’ll do our best to solve your issues with our plugin. If you want a refund – please open a refund request. Thank you!
Hello,
When will your site be available again? I am looking to find some documentation.
Hello! You may find documentation in zip-archive you have downloaded from CodeCanyon.
Thanks!
Thank you- is there a way to increase the width and height of the pop-up window? I just have 1 product that I want to upsell, and when I input that product with text, it comes out as a thin vertical box. I’d also like to make the product image larger because it renders in the pop up extremely small. Thank you for your time!
Well, to do so you should have some knowledge in CSS, you can contact us at support[at]kungwoo.com and provide access credentials to your website and we will customize it for you.
Thank you!
Hi there,
I would be interested in this plugin. Quick scenario:
1 – I setup a popup to be active just on product X and to show products Y & Z in the popup;
2 – I create products Y & Z as clones to A & B but at a reduced price. I simply want to offer the upsell products at a discounted price if the user orders product X.
3 – Now I have products A & B + Y & Z (4 products). A & B will be listed on the shop page at regular price, Y & Z will be set hidden at reduced price.
In theory, when someone ads product X he will see the popup that’s recomending him Y & Z, right?
Possible issues:
a) I am using the Direct Checkout plugin. When someone clicks the add to cart button or on buttons that I have created and liked as ?add-to-cart=123 the user gets sent straight to the checkout page, not to the Cart page. In the video you show you’re clicking the “proceed to checkout” button, but I will not have this. Will the popup still be triggered? If so, when?
b) In your popup, you have 4 products added. I only want to add 2 products. Will these 2 products use half of the width of the popup instead of 25% as in your example? Or will I have a gap for the 2 missing products?
c) Multisite – I want to use the plugin on a multisite wordpress installation, is that an issue?
Looking forward for answers,
Radu
Hello,
Thank you for your questions,
There is no way to offer products at a reduced price in Upsell Offer.
We haven’t tested it with Direct Checkout so we could not guarantee that it will work properly.
If you will add only 2 products – the total with of popup will be equally divided by those products (with no empty columns/gaps).
Our plugin works with wp-multisite installation.
Thank you.
Hi, I just bought your plugin and set up the offers for upsell but the popup just won’t show up.. my website is holistic.si – am I missing something? Thank you A.R.
Hello!
Please, make sure that “Active” option on Upsell Offer is enabled. If you still need help – please, email us to support@kungwoo.com. Do not forget to include your wp-admin URL, user and password, so we can figure out what’s going on.
Thank you!
Hi, yes option “Active” is enabled.. we are just updating website and when it’s done and if still will not working I will get back in touch with you.
Thank you
hello can i use ur plugin my clint site also after buying
Hello,
Yes, you can use it on your client`s website after purchasing a Regular License.
Great work, GLWS my friend
I have one simple question for you
are you the author of this plugin?
http://www.storeapps.org/product/smart-offers/
No, we are not affiliated/connected with storeapps or any other company.
Hi i like this upsell plugin. Could you add this directly to the single product page? Without pop up and before add to cart button? Also the total of the addition will be reflected in the total cost before that add to cart button? I have budget to develop this functionality.
