161 comments found.
Hello. I am thinking buying this plugin. I have a question first. The products from the list that are shown after filtering, can i open them in new page? Currently are opened in same page. I need to open on new page… Thank you
Hi there,
no sorry a second page is not possibl.
what second page? I just want to open woocommerce products in new tab, when the visitor clicks on product image or product title.
Ehm this is theme dependent and has nothing to do with our plugin.
Hi, quick question before buying:
Is it possible to display the widget/questions on a seperate page and not in the category view? I worry that the questions won’t integrate well with the theme I’m using.
If not, would it then be possible to open the modal/pop-up from somewhere and not have the wizard above the category?
Thanks!
Hi there,
no sorry this is not possible.
Hello,
Is it possible to adjust the styling so it matches my theme better? Mostly the font and color of buttons?
Sure – if you are familiar with custom CSS 
Hi,
Bought and installed.
Two things:
1. Whenever I want to edit a buy guide, all the questions and options and choices are hidden. I have to manually show/hide/show them in the Screen options. This is a bug, and very annoying. There a fix for this?
2. How can I translate the “start again” in the button? This string does not appear in LoCo translate.
Thanks
Hi,
1) Boxes only get hidden automatically if they have no value. For example if you have no question 4 value, then it won’t display.
2) The string is translated in the plugin. Maybe you only need to sync the template again.
BR
Hey! I bought this yesterday! and when i activate your plugin, slider revolution stops working!! can you help?
and with your product activated the website slows down awfully… can it be the theme? i am using vitrine 2,0
Hi there,
try enabling the don’t load bootstrap option under advanced settings.
To your 2nd Question, please follow the following instructions https://plugins.db-dzine.com/woocommerce-pdf-catalog/faq/slow-downs-and-performance-issues/
I would like to have a user view all our items on the site using only a size. Example would you like to see everything in your size on our site? Then the person chooses xs and every item that has an attribute of xs shows up regardless of product category. Can this be done?
Hi there,
no we do not think so – sorry.
Hi,
I have a multilingual site and want the buying guide to work in 3 different languages. I’ve translated the guide but the products doesn’t show up when the guide is finished. Only for the main language.
Hi there,
could be a simply query issue – can you send over WP-Admin & ftp credentials to support@db-dzine.com?
Hi, is it possible to use ranges as questions? E.g. price between $80-200 or weight between 2-6kg?
Not now, sorry
Hi.Does your plugin work in RTL direction? Can I translate admin section with Poedit?
Hi there,
we have not tested it, but we think there should be no problems.
Hello.What is the final price of the plugin? 14 or 9? http://prntscr.com/htfw74. Regards
Hi friend, it is 14. we just have forgot to adjust the header image.
Hello DB-Dzine,
I’m looking for a plugin like this for a while now, but i’ve got a couple of questions.
Is it possible to show the quiz (or recommendation guide) on normal (Non Woocommerce) pages with a snippet or a shortcode?
Also, is it possible to use thumbnails instead of radio buttons?
Thanks. Peter
Hi there,
1) It’s not possible on other pages than woocommerce pages
2) Yes you can use custom images for the choices.
Shortcode is now supported in latest version.
Hello I’ve got a problem with the extension on our shop. The guide doesn’t work : it always give the complet listing of product instead of a shorter list base on the attributes. We are running with WP rocket (a cache plugin) could it be the problem ? Best regards Aurélia
Answered in chat
Hi,
I bought your plugin. After I installed redux and MetaBox plugins I activated your plugin and after a while I got WSOD. I turned on WP_DEBUG and activated your plugin again. The debug.log says the site is run out of memory. On the site there is more than 1500 products. The theme is flatsome. Please could you help me find out what happened and how can it be solved?
Hi there,
you need to incrase the memory limit.
See here: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
Yeah I did that too, it’s already 256MB
You will need more. Try 1024 or 2048
Its on a VPS and I can’t give more than that, I talked to my hosting provider and they said that serverside it is the limit. But could you tell me why this plugin needs that much memory on activation?
This depends on the amount of categories / products you have beause they need to be loaded in plugin settings.
Hello, please fix bootstrap.css because it broke all of themes, the css in this file is really bad.
Can you update me for the fix we talked about a lot of time ago? Thanks.
And PLEASE I updated the plugin with Envato Marketplace, remove your .DS_Store file in plugin’s folder… .
Hi there,
did it break your theme completly? Can you send us a link to your site to support@db-dzine.com?
Thanks 
Hi, Does it support another post types or just woocommerce product? Thanks Anton
Hi there,
no only Woo Products. What post types do you need?
Basically, I don’t sell the products itself, but want to make a buying guide. I suppose a post type will be just fine. Maybe I can modify it in an easy way? I have a knowledge of php.
You could also use WooCommerce products with our catalog mode plugin to hide the add to cart button & prices. Maybe that would work for ya?
Hi,
I tried to install this plugin but it doesen’t work. I get “Plugin install failed.” when I try to install it.
Hi there,
please try uploading the plugin via FTP to the wp-content/plugins/ folder directly. Then try to activate.
Thanks
Hi, still doesen’t work. “The package could not be installed. No valid addition found.”
Are you trying to upload the “woocommerce-buying-guide.zip”? Maybe you tried to install the package with the documentation etc.
Hi,
Is it possible to show additional product recommendations / related products under final result please?
Thanks in advance
Donna
Hi there,
how should the additional recommendations be connected? Could you give an example?
Best regards
Hi,
Thank you for your reply.
For example someone is wanting to buy a washing machine and uses the buying guide to get a result, but might be interested in the other washing machines.
Therefore is it possible to show the next washing machines which match second best to the main result?
Also can it show what answers these matched in the buying guide?
You would be a life-saver if you could please help with this.
Thanks in advance
Donna
Hi,
In the description of my product category page I have added:
Additional Recommendations
[product_category category=”fridges” per_page=”12” columns=”4” orderby=”date” order=”desc”]This shows above the buying guide. How can I show this BELOW the buying guide please?
Here is a screenshot
https://drive.google.com/file/d/0B4WxS3MDBxG5eDZZaUd2YjUxNGsThanks in advance Please can you reply asap
Hi there,
this is not possible as it will be rendered directly in the category description. Also if you would add this, it would always show up – regardless of the choices the user made.
Furthermore it just display all fridges, but not something like you want with “second best match”.
Hi, I would like to add just one image to represent each question but there isn’t an option to do this, only for each choice.
Is there a way I can do this please?
Kind regards, Donna
Hi there,
would you like to have the image after the question or instead of the question?
You could for example place a simple img HTML element into the intro text like<img src="https://dev.plugins.db-dzine.com/woocommerce-buying-guide/wp-content/uploads/sites/13/2017/08/t-shirts.jpg" />
Best regards
Hi, I am trying to use your plugin. But, eventhough, I had many trials as instructed in the documentation, ı could not be successful.
Image option did not show up so far. But, in text option, I see first sentences that I wrote down, but, clicking “Start” button do not kick off anything.
Would you help please?
Hi, I provided the access details to your e-mail. Thanks.
Hi, can I get the product advisor to work on another page showing products and that isn’t a category page?
Thanks in advance Donna
Hi there,
this is currently not possible 
I install the pluging on my website but I can’t see the tap in my dashboard how can I active it ?
Hi there,
have you installed the Redux Framework & Meta Box Plugin?
Best regards
Your CSS breakes some of my themes CSS. Like my splash labels
Sadly its not possible to filter variations. Not to good.
Hi there,
please send WP-Admin credentials to support@db-dzine.com regarding your CSS errors.
What do you mean with variations are not filterable? The main variation product should be displayed, shouldn’t it?
