8672 comments found.
Having an issue where trying to import exported customers in, the file is csv and SMA accepts the file, but when it imports, it imports blank data, all of the customers have no names, emails, etc. Yet all the rows are there.
Was unable to test on the demo as uploading is disabled.
That’s strange, please help me open the csv file with text editor to see if it is properly formatted. I will check about this. Thank you
Bug/Enhancement: When deleting a sale which status is pending (Eg. Not sold), this should return the quantity back to the item. This is useful for when a sale needs to be deleted, but has not been shipped, the stock is still in the warehouse and doesn’t need to be “Returned”.
However, if the Sale Status is completed, this should accept the fact the item has been sold, the stock is no longer there, and delete it. Perhaps a warning would be in place to say if the item has been sold, to consider a Return Sale to make sure the stock has gone back.
Please let me know if you need further details.
Thanks.
The sales status pending mean no action on stock but only completed will decrease the stock. You can track delivery status or payment status. You should deliver for completed sales only. I hope it make sense to you. Thank you
Hey First, I would like to thank you for your services Second, I would like to know how to change the page from right to left in proportion to the Arabic language ... and your sincere thanks and appreciation and respect Your brother Abdul Malik
Hello, you can enable.disable RTL support in system settings. Thank you
Hi, which file and line do i edit to allow the admin view the daily & monthly Profit & Loss report currently only the owner can view. Thanks
You can modify the app/controllers/admin/reports.php’s profit and monthly_profit methods. Thank you
hello, when i try to add 2 items with 2 serial number if i search on first item serial i can find it but if i try to search on the second item serial i will not see any result like search only show first item on sale not the other items is there a fix or something to do thank you again
May I know how you added the products and serials to order?
on add sale list when i add item there box after that item for serial and then i add 2nd item and like that for all items
That’s strange, system should search the serial number for second item too. Let me check and I shall update the item as I found/fixed it. I have you have tested on demo too. Thank you
yes i test it on demo too thank you for your help i will wait for your replay
I am checking and will fix the issue in next update. Thank you
What is Change Log for v 3.2.4
The change log has been updated. Thank you
Hi, The System is superb working, We are only face a little problem. Please help us.
We have many walk in customer, who return product after 15 to 30 days of purchasing, also they do not keep bill at that time, So my question is that how will manage return sale without knowing the exact date, amount and reference number of the return product.
I am sorry as the return can only be added to main record, you should find it to add return 
if i send you the current view for the pos printing can fix to the latest update seems to not be working due some changes….
I am sorry as I didn’t get you.
i had a custom view.php for the printing invoice but with the latest update it doesnt work so can you help me to make it work again , so i can use the latest update with ,
It should work as if it was working with previous version Is there any error or what?
Hey, I really sad to lose my time trying to check out what is problem with your .htaccess file. I working on localhost/POS and after installation gives 404 ... I tried many solutions to fix it and no success .. what i have to do to get this system working … i spend an hour and nothing solved. please its important!
Sorry it’s giving HTTP ERROR 500!!!
Tec .. there is bug when using the system on mac using WAMP … no way to open the system with it … so please check this issue … I installed the system on windows using XAMPP and worked as a rock. so please check the difference.
Now I have other problem and consider it as bugs: 1) With scann barcode of the products … as you know the scanner when using EAN13 the scanner read like this: #b7891000027967# then need the input accept letters too.
2) As Brasilian currency when guys going to input numbers should be like that: R$1.200,00, so in system configuration should be available this style when they input it … and on the system just configure the output.
You need to check your error log for 500. This item won’t take more than 5 minutes to install but your server setup could take and we can’t help with that. EAN13 would never has #b You need to check your barcode with different barcodes. There is no plan to change the inputs, it should be standard numbers. Thank you
Dear Sir, I am setting Thai Language on the newest version 3.2.2 When I tried to download the Sale in pdf file, I got the pdf square box problem for all Thai alphabets. Could you please help me. I need the pdf download function. Thank you. PakasitW
The mpdf was replace with dompdf and the option to use fonts will be added soon. Thank you
Please add manual revise cost of product or service function at POS.
Thanks a lot
I will check about this in future updates. Thank you
Please add cost of service, thanks
I will try to add in future updates. Thank you
how to user php mail function? Thanks you!
Most of the server support this. If it’s not working for you, you can check with your host. Thank you
when adding products to a sale, if I mistype something it shows me the not found pop up message, which is very annoying because you need to click on it to remove it and start to type all again (enter key does not remove it…) Is there a way to make it work the same way the system looks for customers or categories (per example), so in the same window it says “nothing found” and then you can correct immediately without the need to click any message or start to type all again…
I just found out the boot.box function can be removed using ESC key, anyway removing the the function did the job, thank you anyway…
You can use Escape/Space key to remove/confirm it. I can’t promise but will check about this. Thank you
We did already and it is working great, thanks.
Is there a way to personalize text (per example text size) in the remote printing php file?
You can modify the view file or library if you need. Thank you
Yes but is it posible? I mean, it looks like there is no option to use html tags…
The remote printing view is generating receipt object with plain text that will be send to printer. You can’t have html tags there. Thank you
Hi We tried installing the new version we are getting validation errors please let us know the how to fix this
If there is blank/cloudflare error, please check the documentation.pdf The first FAQ in Errors section is about this. If there is any other error, please email your purchase code and error message to support@tecdiary.com Thank you
CRITICAL BUG: Since one of the updates of you introducing crypto to the SMTP password, I have no longer been able to send emails via SMTP. This produces no errors. Please fix. Not sure why you need crypto for it in the first place since it’s meant to be decrypted.
If you are saying about password encryption that is being removed. If you are talking about smtp crypto setting then you can select none. Thank you
No, that is incorrect. SMTP fails altogether, and this only happened now that you encrypt the password. We are unable to send out via SMTP due to this, and it was working before the update.
The smtp password encryption was from very first version this was introduced. Now it’s causing the issues and we will remove it. Did you try to print the debug report? I am updating the item for such issues. Thank you
I am not familiar with how to print a debug report. Could you please tell me how to do this?
i am sorry for late reply. You can try to update to 3.2.4 and check smtp email. Let me know if the issue is still there. Thank you
can you please fix and repair RTL alignment in PDF files and also RTL Languages like arabic in pdf letters separated
Please email pdf file to support@tecdiary.com with reference to this comment. Thank you
Hello
After doing a physical stock count and uploaded the csv , what will happen to the stock count? I meant what will the script do to the stock count?
Nothing, It will save both the files and list differences, You can add adjustment if you need from stock count. That’s all. Thank you
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