161 comments found.
Hi! It is possible to show the Buying Guides even in the main category of the shop? When users go in the shop, this is not visible, they need to click in one of the categories, because in “ALL” category this guide is not shown.
Hi there,
currently it is not possible, but we think this is a very good idea! Let us put this on our development schedule 
Hello, after 3 years is this now possible? Thanks
You can show a guide by enabling show in Shop.
I tried but don’t works. I have Savoy Theme that have a filter to select categories. In the main categories, called All, I can’t show the Buying guide.
A lot of people ask to improve this thing, many people don’t need only to show a quiz in categories but even like a shortcode in some pages.
I’m not interested for this btw, I only want to show a quiz in woocommerce main shop page. The testing guide is ok in main categories and works good (it show only the products in that category even if the quiz include products from other categories)
Actually I work on localhost with 100% up to date.
If you need a shortcode we can customize this for you – contact our customization service at support@welaunch.io for this.
I’m only interested to know why “Show on Shop Page” is not working. I can only see the quiz in categories. I have something like 20 products in 4 categories, so it’s important to move the
I have been hoping for this function for a long time
This is the page of the theme I use: http://preview.themeforest.net/item/savoy-minimalist-ajax-woocommerce-theme/full_screen_preview/12537825
We use the standard “is_shop” functionality to check if it shop page is active. Also you need to have the hook position to be used in your theme.
Shortcode is now supported in latest version.
Really interesting thanks, but for some reason the shortcode is not working. Maybe you can also add a Shortcode in the page of any guide to copy and paste in the page more easily?
Actually I find ID of the guide in the URL or in the code (is the same, for example “5820”, but when I put the shortcode in a page or in the shop, I see the shortcode like normal text, when If I put the contact form 7 shortcode in the same way, it is working)
Sorry it was my error. In the Envato Plugin I don’t have the ability to upgrade your plugin from 1.19 to 1.20. I deleted the plugin and reinstalled, now the shortcode is working.
I’m testing it. Thanks
alright
Unfortunately I am experiencing the same problems as some time ago.
If I show the guide in the shop, I only see it in the categories, not on the main page (the one that shows all the products of all the categories). I use the Savoy theme. Can you check why?
If instead I use the shortcode on the shop page, the products are displayed twice. If I “hide first” them in the settings, they are hidden both in the part where the shortcode is, and in the “All” category, so on the shop page I would only see the guide banner, the list of categories, and no products. I’d rather use the shortcode. How can I hide products ONLY in the guide, and not in the shop loop?
Please renew your support here first now.
Can`t I have a checkbox instead of just radio buttons behavior? Tks.
Hi there,
currently not. What do you think would be the benefit of this?
Yeah, if there is any benefit, probably it is better the person to use a regular filter plugin. I was just curious, no ready project to use it yet. Thank you very much and congratulations for you plugin. It is really great!
Hello, the bootstrap css are using generical CSS, can you modify to work only in your code? It broke some css of my theme (buyed on themeforest).
If i check “Don’t load Bootstrap”, your plugin don’t works.
Hi there,
may you send a URL to your website + WP-Admin credentials to support@db-dzine.com so that we can see, what breaks from bootstrap.
It is a class .label in bootstrap CSS, I send you an email with some questions. Thanks.
This CSS broke a lot of style of themes, please fix this css
We are currently on vacation and come back to your request on 13th of July. Sorry for the inconvenience
I want to say that this problem was fixed, so thanks for your support.
I need to test if my CSS customization still remain after the update, due to changing in some .css classes.
One more question, it is Woocommerce 3.3+ compatible?
Yes it is.
The plugin is making the Woocommerce side of WordPress very slow it takes minutes to load. I’m working on it on a development area. Can someone assist please?
Hi there,
where exactly do the performance issues occur? Is it on the product category pages or in the backend?
Can you add it in a page from the VC product category function?
Hi there,
what is the VC product category function?
Hello, an interesting functionality to add at your plugin to increase your selling is to have a report (like a survey) to analyze the data and the interest of the customers.
There is a way to track the choice and have a report?
Thanks, bye.
Hi there,
the functionality is not implemented, but you could easily set this up via Google Analytics and it’s Event Tracking
More: https://developers.google.com/analytics/devguides/collection/analyticsjs/events
Hi there,
a little problem, hope you’ve the answer. The Guide doesn’t appear in the category. When clicking it, it goes back to the root of the domain and not to the guide. It looks like the page doesn’t exist.
Hope you can help me! Thanks.
Hi there,
when the guide does not appear in a product category, where do you click then? May you send a URL of your website to support@db-dzine.com ?
only these 2 menu items are visible after installing
- categories - settings
i installed on german language. maybe thats the issue?
Have you installed Meta Boxes plugin?
yes. i did all as describe in your installing guide
is it necessary to register it in the theme functions.php?
finally t works after de-installing - re-installing. don’t know why 
Could you please send us WP-Admin credentials to support@db-dzine.com?
Hi there ive installed but cant see not visible ->> New Buying Guide not visible ->> Categories Settings
Buying GuidesPlease let me know Best Alex
Hi there,
what do you mean with cant see not visible?
You have to assign a buying guide to a product category and then it will show up on the product category page.
BR
Continuing from my last error of options not displaying, I am finding the following error:
Notice: Undefined index: type in /public_html/wp-content/plugins/meta-box/inc/meta-box.php on line 321
When I deactivate your plugin it goes away?
Replied to your mail.
I have installed and it is not working as it should. I have products with assigned attributes then created a new buying guide where I have selected that attribute to automatically make options. No matter which way I choose to display the buying guide, the title and sub title comes up for the first question but no options are available to pick? It is just blank under the title?
Hi there,
our plugin checks if attribute values (terms) really have products assigned to them ans ALSO the currenty buying guide category. So for example in product category 1 and attribute XY there must be at least 1 product assigned. Please check this first.
If you are really sure, that there are products assigned like the way above, please send us WP-Admin credentials to support@db-dzine.com and we will help you asap.
Best regards
Hello DB,
I was anxious for you to make the Buyers Guide plugin available and when you did, I purchased it right away. I am a bit concerned though, as there seems to be a conflict or bug that doesn’t allow the guide display function to work correctly. Again, I am building a site using my localhost XAMMP app on an iMac using Chrome as a browser. I have the Shopkeeper theme that uses Visual Composer with a few other plugins, mostly from you.
I just updated the plugin to the latest version 1.0.1
Here is the error message I still get when I go to my product category pages:
Warning: implode(): Invalid arguments passed in /Applications/XAMPP/xamppfiles/sites/amazonnewsite1/wp-content/plugins/woocommerce-buying-guide/public/class-woocommerce-buying-guide-public.php on line 523
There error code repeats itself most of the way down the page.
Please help if you can. Otherwise I will most likely be asking for a refund.
Thanks!
Hi there,
for a quick fix you can just turn off WP_DEBUG Display and replace it like this:
define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true ); define( 'WP_DEBUG_DISPLAY', false );
In wp-config.php. But we will look into this notice so that it won’t show up in logs
Hello,
Bought this plugin now.
Two questions:
1. As I understood it before the buy the guide reduces the options for the customer as he/she goes through the guide. And then shows the remaining products in the end. Is that right?
Now that I have installed it and done a light setup I really dont understand how it works. The questions dont seem to take notice of the question before? Is that right? To give you a example:
I sell electronics that both can be 12Volt and 24V, my first question is therefore “What is your prefered Volt?” Answers: 12V and 24V – and listed all 12V prducts as products to that answer and all 24V-products to that answer.
My next question is “What is your preferd size?”
But here I dont understand since the second question dont seem to care what the first
question was. I can list all products – both 12V and 24V. Is it in the end it boils everything down?
2. I get “Sorry, we couldn’t find what you’re looking for.” when I try it, so I cant see how it works… It also changes the resoultion for the entire site.
Would lika a quick respons. Thank you!
Hi there,
our plugin will get an Intersection of the products. Means that if you choose 4×12 Volt products for 1. Question and 2 x products for the 2nd question it will show up 2 products.
2) What do you mean with resolution? Maybe you can send a “how you want it to be” and how it looks like now situation to support@db-dzine.com
Thanks
Great! Thanks for quick answer! Well, al text and picture got very small when I installed it and the two other plugins you demanded.
What do I do with the “Sorry, we couldn’t find what you’re looking for.”?
Disabled Bootstrap, so Now my site looks as before. But I still get “Sorry, we couldn’t find what you’re looking for.” when I try the link that my guide are supposed to be found on.
Sorry for “spamming”.. But I cant find info anywhere on what to do when I have created a guide. What then? I think alot of people, including me, try the link above the guide wich dont work.. So if you told us what to do when we have created a guide you would get less questions..
Hi there,
please send WP-Admin credentials to support@db-dzine.com and we will have a look.
Best regards DB-Dzine
I can. But first I really think you shold add a “After creating” in your guide so that all the persons, including me, above can read on how you put the guide on the site. Because a lot of us gets 404 or “Sorry, we couldn’t find what you’re looking for.” because we are doing it wrong. So, how do i publish the guide?
We are not sure what you are talking about. A buying guide does not have an own URL. It should be assigned to a woocommerce product category. Then it will appear there.
Please send the credentials so that we can take a look. Thanks
Ok, thats make everything much more easier..
But, if I want it to be on the front page and show products from various categories – is that possible?
I have now sent you a e-mail. No need to reply here, Thank you.
Ok
Have been waiting for something like this…
However, the WP-Admin Demo Login does not seem to have this plugin available?
Wanted feature-request Rather than having the same questions through ie. 1-5 questions in total. Is it possible to make conditional guides? ie. something like this:
What do you want to use X for? A – Skin B – Hair
Question 2 (depending on first answer): A: SKIN – What is you skin type? A – Dry B – Oily
Question 2: B: HAIR – What is your hair struggle? B – Dry hair B – Dandruff
etc.
Would this somehow be possible?
Hi there,
thanks for informing us. We have fixed the Demo issue, you can now find the buying guides in the Admin Panel
Depending questions are currently not supported, but we put this on our development schedule. Same as for automatically creating choices by a specific WooCommerce Attribute.
Best regards DB-Dzine
Hello. Thank you very much for your plugin. But unfortunately it doesn’t seem to work. I have a 404 page error when I try to see the buying guide…
I have a woocommerce version 3.0.4 Is this plugin support the latest woocommerce version ?
Hi there,
the buying guide should only appear on your product category pages. And yes it is compatible with the latest Version of Woo.
Best regards
Hello. Thank you very much for your quick reply. Maybe I do something wrong but the buying guide doesn’t appear on my product category pages. I must say it appears anywhere. I enable the Buying Guide, I even click to “show buying guide automatically in the parent categories”. but nothing, the buying guide doesn’t show…
Have you assigned the buying guide to the product categories when you edited the buying guide?
Yes I did. I doesn’t work. I inspect the element and I have an alert : JQMIGRATE: Migrate is installed, version 1.4.1 /wp-content/plugins/woocommerce-buying-guide/public/js/woocommerce-buying-guide-public.js?ver=1.0.0:37 Uncaught TypeError: $(...).tooltip is not a function at Object.initTooltips (/wp-content/plugins/woocommerce-buying-guide/public/js/woocommerce-buying-guide-public.js?ver=1.0.0:37) at Object.init (/wp-content/plugins/woocommerce-buying-guide/public/js/woocommerce-buying-guide-public.js?ver=1.0.0:27) at /wp-content/plugins/woocommerce-buying-guide/public/js/woocommerce-buying-guide-public.js?ver=1.0.0:183 at /wp-content/plugins/woocommerce-buying-guide/public/js/woocommerce-buying-guide-public.js?ver=1.0.0:185
Could you please send WP-Admin & FTP Credentials to support@db-dzine.com ?
Then we will help you asap!
Hello. Thank you very much for your email. I am very sorry but I am not allowed to give these information. Is it possible to have a refund? Thank you very much.
We really would like to figure out the problem with you. Your credentials are save and we will not abuse them in any way.
But, if your policy does not allow it, you can make a request for refund here on CodeCanyon.
Hi yes I am sorry we can’t provide thes information. I will ask for a refund. I am sorry because your plugin was the only one in the market and seemed perfect for us. Have a nice day.
Okay 
Hi, looks like a great plugin! Is it possible to only show the resulting product(s) after the visitor has clicked through all the questions? In other words, I don’t want the visitor to see all the products below the Buying Guide being filtered out as he clicks through, and want to only show the visitor the one that fits all the criteria. Would that be possible?
Hi there,
not sure what you mean: currently, when you click through the choices you will see the product(s) in the end, that matches the choices.
Or do you want to hide all products right from the beginning?
Best regards DB-Dzine
Sorry I wasn’t clear. Yes, I’d like to hide them all right from the beginning and only show the product(s) that matches the choices in the very end.
Hmm this is not possible right now, because
1) Customers who do not want to use the buying guide, would see no products
2) Bad for SEO, because no products (content) shows up
.products .product {
display: none;
}
This will hide all products from the beginning
hi,can use for RTL Languages?
Hi there,
we have not tested it, but in general it should be no problem!
Best regards
This plugin causes my site to 404
Hi there,
please turn on WP Debug and report the issue to support@db-dzine.com
Please also provide WP-Admin and FTP credentials.
Thanks
What are the criteria for filtering the products?
Hi there,
You have to add products to your choices and in the end the intersection of all choices / products will be filtered.
Yes, but how does the plugin recognize what I need. For example, I want to find a camera with 20 megapixels. How does the plugin know which camera has 20 MP?
This is something you have to setup in the backend. So for the choice 20 MP you have to assign the right products to it.
I have over 800 products in the backend. Each product has at least 5 attributes. Handing over everything by hand is only a lot of effort. Unfortunately not for me. Thanks for the quick reply!
No problem, we also look forward to filter by attributes, but this makes the rendering a bit more complex and needs time.
