2313 comments found.
I am trying to register to your support site in order to authenticate the use of chrome extension but I am getting an error on register page after I submit registration form. This is the error I am getting: https://drive.google.com/file/d/0B2ofnq5nnuoUV3hXSm5idlRWclE/view?usp=drivesdk
thank you, let us to chec this error and fix that
it cant import the product categories and product tags
yes, for now the categories are not imported, perhaps we’ll add this feature in the next releases. Could you clarify what do you mean with “tags” ?
when the product category can be importanted?? and the product reviews can be imported max 20???
1) We’re looking for solution how to import product categories from Aliexpress 2) There is the feature to import product reviews automatically. Multiple reviews (for example 20) are imported per time by the given schedule.
Does this plugin automatically fulfill the orders as well? If not, do you have any plans of adding it, maybe as an extra add-on?
Yes, there is a function to fulfill the orders.
Great, where can I see a demo on how it works? Also does it apply only for current orders made with your plugin? What about older orders? Can they be re-adapted to be fulfilled?
In the description there is a link to the demo, please try it. And yes it applies only for orders made with the plugin.
Yes I tried using the demo, but since there is no option to make orders I cannot be able to test that function. I am also interested in the Tracking Number being automatically added. Will this option be added? I read something about a subscription, can you tell me more about it?
Currently I have the other plugin AliExpress Importer, but I am looking to switch from it
Demo is fixed, please check it again, thanks!
Great my friend, just tested it out and it looks good. Tell me, does it work for every single Ali product or only the affiliated seller? Also what about the tracking number? Can you tell me more about it? I want to buy but I read about subscription
1) It works fine for any Aliexpress product (affiliated and non-affiliated as well) 2) Tracking number related feature will be added in the next releases. 3) Yes, we’re going to switch to subscription basis. There will be basic free subscription plan for beginners and paid plans for professional use. Everybody, who bought plugin now, will get several months of paid subscription for free after switching.
When will that happen?
This question is about switching? In a few months
hi I am having an issue… when I transfer reviews from aliexpress… all the reviews show but I do see the ratings (1 to 5 stars).. do I have to manual put the ratings
Hello, could you clarify please the issue? You don’t see the stars?
I meant dont see the ratings which range from 1 – 5 stars ... each review should come with a comment and a rating for a product… I see the comments but not the ratings
Could you send a ticket to our support center and send a link with a product which has reviews without raiting.
i have raise a ticket and I have tried it on your test site using this product
http://ma-group5.com/demo/ali2woo-demo-store/product/9-h-vidrio-templado-para-el-iphone-4s-5-5s-5c-se-6-6-s-ademas-de-7-plus-protector-de-pantalla-protectora-pelicula-del-protector-de-la-cubierta-de-la-caja-frontal-limpia-kits/you can see the comment in the backend but I cant see the raitings
We sent you a fix to the ticket
Hi,
Thanks for your reply I have recived a reply to my ticket applied the new file and it works like magic.
You guys are amazing
but I have another issue and I know your competitor do this (ebay aliexpress Woolimporter)
is there a way of filtering reviews
in the sense of filtering the logistic section where things like Aliexpress/ China mail are mentionedbecause the logistic doesn't really affect the customer commentsthis will be very helpful.
so I don’t have to read every single review whi9ch could be up to a 100 and delete the logistics sections
Kind regards
We’re going to add a feature to replace some strings to smth you need.
ok thanks.. but at the moment is the only… that I edit every review I transfer to my site .. because thats alot of reviews
yes, for now the plugin doesn’t have such feature. Sorry, but we can’t make all features at once, too much work and features in the list 
Hi how do the future look with translations ? Is it possible somehow to intergrate a third party translation plugin to acess more lang with the product importing. If possible fix swedish and promise i will buy it.
Hello, we think about this feature.
Hi just get errors when i try the plugin with my Api 45* and my track id Shop* why so?
What error did you get?
any ETA on the next update? i really need this feature for the plugin to be “complete”
(your comment on my support ticket) In the new release we will add the feature to apply prices rules to existed (alrearedy imported) products. Thanks!
Any time frame when this feature can be added?
Also my prices don’t seem to be working when importing products either. I have changed the markups in setting but products are still at AliExpress defaults before pushing to shop.
Hello, we are checking your issue. As for new release, it will be available within week.
Hi! Cant understand how shipping working. Cant see any shipping methods in checkout
Hello, now shipping is available only in the backend when you use in app search for aliexpress product. In the next release we will add shipping methods to product page, cart and checkout.
Hello, we’re working on variation images plugin.
i have purchased your plugin, but have not yet received a license to activate or use the chrome plugin? where can i find it
Hello, please install the plugin in WordPress and then open Settings page, there will be a link to download the chrome plugin
problem solved thank you. is there a way to set the plugin to only download 1 product image? and not import product description (as i have my own)
i opened support ticket for a few issues i am having. please help asap
Ok, we’re checking your issues
am i going to get a response soon? i am sorry just eager to work and its almost bed time
response has been sent, please check
thank you i did not know there was an update, sounds like you guys solved all my issues with the latest update!
is there any documentation explaining what the – compared at price is? or what it means
**also the description still imports, even though i had deleted it before pushing to shop
Please check this article http://ma-group5.com/portfolio/aliexpress-dropship-for-woocommerce/
thank you, that last update fixed all my issues. so far what an amazing plugin
the only issue i see is – after importing, i deleted the description (i have a custom description and do not wish to import ali express product description.) But yet the description still imports and pushes to shop.
Also please add – editing of short description – and ability to add a photo from your web sites media into description from the import list screen.
Hello, we’ll try to do these things, thank you for the ideas!
if i remove the plugin to install the newest update, would i lose all synced products (already pushed to store) ? or my import list?
import list also gone after logging out of website. i imported 600 products and left work to complete the following day. just logged back on import list is gone?
1) You don’t lose Pricing rules after update plugin version. 2) It’s very strangle, it doesn’t happend on our end. Could you send us a ticket to check this issue. Thanks!
I really like the admin demo, it looks like a great plugin. However like the commenters above I am also concerned about this very unusual sales setup where you are asking $40 now plus at some unknown time in the future it will require a monthly payment “starting” at approx $20 to $25 a month. Are you saying that the plugin will stop working completely unless the monthly payment is made ? If so then basically I am buying a time limited plugin that will only work for an unknown amount of time, and then being forced into a monthly payment that is only approximately known, and that may be more than the “starting” price of $25 a month. Im very surprised that Envato would let you sell under such vague conditions. – I will wait till the situation becomes clearer.
Hello, we’ll add free subscription plan as well, just it’ll have some limits.
Can you tell me if the 40.00 plugin fee is one time fee or yearly etc
For now it’s one time payment and also you get right to get updates for 6 months. Also you can purchase extended support. Thanks!
is there a feature to send tracking to customers? (tracking gets pulled from Ali into a custom email template with tracking and sent to customers?)
also you mention
During a promotional period the plugin is available for purchase with all features without any limits. Please note the limits can be applied by Seller later because of increased load on his servers.
what limits are you refering to?
1) is there a feature to send tracking to customers?
Team is working on this feature right now and we add it in the next releases.
2) what limits are you refering to?
The plugin will have payment subscription like similar products, but monthy payment will be cheaper. Sure we’ll add FREE subscription plan with some limits. Also everyone who bought the plugin during promotional period will get the bonus after switching to subscription basis.
what bonus? and if i purchase now, what type of subscription fee will i be forced into purchasing (since i would have already built my website with your plugin for $40?)
several month of paid subscription for free (as bonus)
what is price per month of the subscription? sorry for so many questions but this answer should be known before my purchase
Paid subscription’s price will start from 20-25$ per month approximately
two more questions, i apologize for so many,
is this for one website only or can i use on two?
any chance of having a larger price instead of a monthly subscription? one large fee for lifetime?
1) uou can install it on unlimited number of websites 2) we’ll think about it
when you unroll the monthly fee, do we get lifetime updates as long as were paying the monthly fee?
i read on the comment below, 6 months of updates. if im paying monthly i want updates included.
after i get an answer i will be purchasing ^
Yes, if you will pay per month, updates will be included.
have some problem authenticate the chrome plugin any advice ?
Hello, did you see Chrome Extension Settings page? Please fill out the form on the page (website url, admin login and pass). After that Chrome Extension can connect to your store. Hope it helps you. Thanks!
yes, i did, but it will not logon, it says only wrong passwd or user, but 100% i put in correct
Can you send a ticket here http://support.ma-group5.com/ and clarify what login and pass did you use. Also write your website url and wordpress backend details. We will check it. Thanks!
ok
checking
thank you for excellent help today..
No problem, this our work to help our customers
Hi I have noticed you have an update 1.0.3 but I have not been notified by Envato of this update Has it been released yet ?
Thank you
Hello, we have updated the description, new release is waiting for envato Review. Once they finish, it becomes available and you will be notified.
Hello
I can’t see an auto update option if the products price changes or gets off Aliexpress. If this feature will be available and you get me a little discount, I’ll immediately buy that! Looks good
Hello, you’re talking about price update conditions. We have this feature in the task list for the next release. Thanks.
But auto-update price and stock are already done and work fine in the plugin
Hello,Do you think you will do the same job for amazon ?
When we finish Aliexpress plugin, we will likely create Amazon plugin too.
Nice Plugin!! all the best for your sales
Thanks!
Hey, I saw the price is $30, S I managed $30 to purchase it. But now I have come here to buy and seen the the price is $40. Now how can I buy it? Can you consider me to buy at $30?
Hello, we added order fulfillment feature.
Hi, your support form is still giving a PHP error upon submission. Below is the message I tried to send:
Hi,
I’m really enjoying your plugin – well done!
It seems the variation plugin is not working. The plugin is not importing the correct variation names. When I change these names to the correct ones in the Import List, it doesn’t save what I have added. I have to manually change all the variations in the WooCommerce product.
Search by URL isn’t working for me either. Thanks,
Brad
Hi, I have downloaded version 1.0.1 and have several questions, 1.The plugin dose not allow me to add my Aliexpress API or Tracking Code just reverts to your default API 2.In the search the URL or ID search are inoperative what’s the point? 3.I have downloaded the the Crome Extension and when I click on it why dose it ask for Web URLs and login details? This is what I have discovered so far please reply
Hello. 1) There is the ability to use your affiliate key. Please check account tab on the settings screen. 2) you can use URL or Id 3) You need set your WordPress login and pass to give access for the extension to your WordPress store.
Hi,
I have tried entering my API and Tracking Code many times but just gives me a error message I know it work perfectly with my other affiliate plugins that I am using. 2.The URL and ID search do not work as I have tried them many time. 3.However I have successful logged in to the Extension.
Could you send the access to your WordPress back-end to our email, we will check the issues.
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