118 comments found.
Hi,
I installed this addon to UserPro 4.9.5 and when I activate it, I can no longer access my plugins. However, I can access the module itself but the customization features do not work and when I look at a profile, the only difference I see is that the edit button is gone for the profile.
I have to manually go into my site using FTP and delete the userpro-dashboard plugin in order to access my plugins again. When it is installed I receive a blank screen with the message “Could not retrieve data.” I am using wordpress 4.7.2 with the latest BuddyPress.
Any help would be appreciated. 
Hello ,
Thank you for reaching out to us.
I can see your ticket in our support queue and it will be responded soon.
Thanks 
As I did not receive a feedback within weeks via the support system please help me here:
First of all thank you for this nearly perfect plugin!
We have a question about the member list.
What is the attribute to get the direct message icon into the list:
[userpro template=memberlist memberlist_table=1 memberlist_table_columns=display_name,apc_firma,apc_branche]
Its included in the general table member list, but how do we get it into a list displaying the message field.
Also I am developing the site for a private business club. Therefore we cannot work with “nicknames” inside the list. But when using the stated example above there is no direct link to the member profile.
It only works with the standard version and here only with the “nick name”.
Hopefully you can help me solving this two problems!
Hello ,
Thank you for reaching out to us.
I can see that your ticket was already responded by our support staff.
- Please try adding ‘message_user’ parameter in the shortcode , so your shortcode will be like – [userpro template=memberlist memberlist_table=1 memberlist_table_columns=display_name,apc_firma,apc_branche,message_user] , this should work
I am afraid, the second requirement is not possible with the current setup of UserPro but however it can be achieved by some custom code changes and will lead to customisation and if you are interested in customisation please write to us at services@userproplugin.com .
Thanks, have a nice day 
I am only able to get Separators on Profile to show on the Dashboard, not Fields and would like both to show on the frontend. Also if you are viewing Dashboard, how do you get to edit profile? Hoping you can help. Thanks
Hello,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day 
Thanks – Just sent with screenshots. No fields are displaying on the front end profile.
Hello,
Thank you for letting me know that – I can see your ticket in our support queue and it will be responded soon.
Thanks, have a nice day 
I have been not lucky with support for this product via Author message form. I am getting this error at login page:
Warning: Cannot modify header information – headers already sent by (output started at /home/curiosid/public_html/wp-content/themes/curiosidades/header.php:4) in /home/curiosid/public_html/wp-content/plugins/userpro/functions/api.php on line 638
Warning: Cannot modify header information – headers already sent by (output started at /home/curiosid/public_html/wp-content/themes/curiosidades/header.php:4) in /home/curiosid/public_html/wp-content/plugins/userpro/functions/api.php on line 639
Live error: http://curiosidades.com/profile/login/
Please HELP!
Hello ,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?
Thanks, have a nice day 
I cannot seem to locate the setting to disable the members directory. I wish for users to remain anonymous. Do I need to set up a htaccess restriction?
Hello ,
Thank you for reaching out to us.
Can you please let me know if you do not wish to showcase the users on your website?
Thanks, have a nice day 
Hello, I’m thinking of acqusitare this and I have some questions before proceeding.
- It is compatible with woocommerce account? - It is compatible with this theme? https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685?_ga=1.57756970.1627832165.1482358345/?ref=lines2
- Can I give you choice whether to be visible to the community or not? - I want to give the possibility to registered users in my ecommerce to also make items in my blog, so it is possible that ecommerce user can also write articles in my blog?
Hello ,
Thank you for reaching out to us.
- Yes, you can use WooCommerce plugin along side with User Dashboard Addon for UserPro plugin.
- About the theme that you are referring to, well, I haven’t tried that myself, you can try using the same and let me know if you face any issues while using the User Dashboard addon.
- I didn’t quite get that – can you please help me with elaborating that?
- About allowing users to create products on your website – this can be handled within the WooCommerce plugin.
- You can use the Frontend publisher from UserPro plugin to create posts on your website.
Thanks, have a nice day 
Hello,
Thanks for this great addon. I want to use wcvendor on my site to give my members the ability to sell their products in a market place. I think I allready did find a way to ad the shortcode to the widget area what will show the products placed by that user.
What I want to know now is if it is possible to include the wcvendors dashboard pages into the UP dashboard. So people just have one dashboard and dont have to switch dashboards.
When I read on wcvendors it is using 3 shortcodes to show the dashboard.
WC Vendors Free Dashboard page – [wcv_vendor_dashboard] WC Vendors Free Shop Settings page, normally a child page of the Dashboard – [wcv_shop_settings] WC Vendors Free Orders page, normally a child page of the dashboard – [wcv_orders]
How can i get this working in the dashboard? I really hope this is possible or you will help me out. I will be very happy when this works.
And, also very important. .I want the vendor menu items to be only visible for certain user roles and not for everyone since I want to use the payment module to give people the rights to use the vendor plugin.
Can you point me out?
thanks in advantage
Jap

Hello ,
Thank you for reaching out to us.
- Well, in that case you can try adding the shortcode of WCVendor Dashboard in the “User Dashboard” page created by Dashboard Addon for UserPro plugin.
- For this, you will have to get in touch with that plugin developer as this cannot be done within the UserPro plugin.
Thanks, have a nice day 
Good morning.
Thanks for the answer.
- So you mean making tabs in the user pro dashboard and when you click on it it opens the wcvendor dashboard on the right site?
Thats what I am looking for but the problem is I don’t know how to make new menu items/tabs in the user pro dashboard.
Can you give me directions or point me out how to make new menu buttons.
So I can put the wc vendor shortcode in it.
- So it is not possible to hide certain menu items in the dashboard for certain members… lets say a free account gets the standard funtionallity and the paid account get more buttons? In general I mean?

Jap
Hello ,
Thank you for your response.
- I am afraid, but there is no direct way to do that. To achieve this it would require custom code changes to be made in the UserPro plugin.
- Well, there is no direct option to do that in the current setup of the UserPro plugin.
Thanks, have a nice day 
Ok, Can you help me with that? Make some extra tabs/menu buttons in the dashboard or guide me how to do it myself?
Ok, about the hiding is no problem. I noticed when Users dont have the right role they get a message they are not a seller. So thats good enough.
jap
Hello ,
Thank you for your response.
- You can drop a note to us via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details, so that our support team can have a look at it and guide you further?
Thanks, have a nice day 
Hello ,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and guide you further?
Thanks, have a nice day 
message sent
Hello ,
Great – thank you for letting me know that.
Our support staff is looking into the same and your ticket will be responded soon.
Thanks, have a nice day 
Hello on the CSS how can I make the Stay @ a constant 65% so I can use it for the woocommerce account ?
opp and never use the 3third colum?
Another question is it possible to add tabs? And reorder the tabs alredy there?
Hello ,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and guide you further?
Thanks, have a nice day 
Hi thanks for you answare… But i have another problem: in my [userpro_dashboard] page i see all the Fields i insert in edit profile fields setting.. and i see the manage conditional fields too that i don’t see on the [userpro template=edit] This also happens in [userpro template=view]
Why?
Thanks again Federico
Hello ,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and guide you further ?
Thanks, have a nice day 
Hi, once installed this plugin, Admin hasn’t the ability to edit users fields anymore. How can I fix it? Thanks, Francesco
Hello ,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?
Thanks, have a nice day 
Hi, 1. Is it possible in [userpro_dashboard] page, have the possibility to see the public profile inside the RightDiv? Exactly like My Profile or Setting, becouse i don’t want to go out from [userpro_dashboard] page and open a new windows. 2. Is it possibile to insert “my order” on the LeftDiv in [userpro_dashboard] page?
I would like to use your plugin like woocommerce dashboard but for me is very important to create a easy way for customer to edit or view his profile…
Thanks Federico
Hello ,
Thank you for reaching out to us.
1. I am afraid, but this cannot be done with the current setup of the plugin.
2. You can get the “orders” tab in the dashboard page when you have the WooCommerce Integration with UserPro plugin installed and activated on your website.
Thanks, have a nice day 
Hi thanks for you answare… But i have another problem: in my [userpro_dashboard] page i see all the Fields i insert in edit profile fields setting.. and i see the manage conditional fields too that i don’t see on the [userpro template=edit] This also happens in [userpro template=view]
Why?
Thanks again Federico
Hi, i pursched yr plugin today. same problem: Warning: array_merge(): Argument #1 is not an array in /home4/**/public_html/wp-content/plugins/userpro-socialwall/functions/hook-actions.php on line 9
and line 13 too
I turned off the your plug-in. therefore it can not be used.
Hello ,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?
Thanks, have a nice day 
thx! Message sent via my Envato profile. I wait for your answer, thank you!
Hello ,
Sure – thanks 
It gives this error..
Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
Does Media Manager for UserPro work with this plugin yet?
Hello ,
Thank you for reaching out to us.
Thank you for bringing out this to our notice – we are working on this and we will fix this soon.
About the media manager addon, yes, it works with Dashboard Addon.
Thanks, have a nice day 
Do you have any access to the actual working plugin? Just to have a look into it, how it displays in different screens. The easiness of it’s widgets, etc. Kind regards
Hello ,
Thank you for reaching out to us.
Yes, sure – you can have a look at the demo on the following link : http://userproplugin.com/dashboard/profile/
Thank, have a nice day 
Hello ,
Thank you for reaching out to us.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?
Thanks, have a nice day 
Hello How to I make the reset password form without secret key, and like wordpress default password reset link? thank you
Hello ,
Thank you for reaching out to us.
You can do this by going to the following setting of UserPro plugin : UserPro -> Email Notifications -> Email Notifications -> Reset password by email link
Thanks, have a nice day 
Thank you so much! One more thing, The strings: “Antispam Question” and “Request reset link” is not translatable trough the .po .mo files, How can I translate them?
Hello ,
Thank you for your response.
- About the “Antispam Question” field, you will have to add the label in your own language by going to the fields tab.
- For the Request Reset Lik, you will have to add the same in the PO file of your own language and then generate the MO file out of it.
Thanks, have a nice day 
I’m getting the following error I hope you can help me. Warning: array_merge(): Argument #1 is not an array in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/userpro-bookmarks/functions/hooks-actions.php on line 10
Notice: Undefined index: updb_unused_widgets in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/userpro-bookmarks/functions/hooks-actions.php on line 12
Warning: array_merge(): Argument #1 is not an array in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/userpro-bookmarks/functions/hooks-actions.php on line 14
—-—-—-——-Thank you
Hello,
Thank you for reaching out to us.
The errors that you are referring to seems to be coming from UserPro Bookmark addon.
Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?
Thanks, have a nice day 
hi,
- is it possible to set a 2-column widget to view my posts in the dashboard? So instead of dividing the layout in 1/3-1/3-1/3 i want 1/4-3/4 for example
- is it possible to lock the layout? i mean why would i want my users to come up with their own layout, that wouldnt make sense as that will make the whole user pages a mess.
- is it possible to set a minium widgets that users cant delet. for example i want to add activity and followers to all user layouts and i dont want user to be able to hide/delete it
cheers
one more question:
Is it possible to hide certain items from the dashboard menu? For example if i dont want to show the shipping address?
is it possible to add a custom item to the menu of the dashboard?
as far as i can see in the screenshots and some samples from users there arent many option in this dashboard plugin.Some addons will make this plugin way more valuable and user friendly
Hello ,
Thank you for reaching out to us.
1. I am afraid, but this cannot be done with the current setup of the plugin. However, you can create a 2 column widgetized display for the profile.
2. We have this on our todo list and we are working on this. Very soon we will come up with an update which will include this feature.
3. This cannot be done with the current setup of the plugin.
4. You can exclude the particular field from the UserPro plugin setting to hide from displaying in the frontend.
5. Yes, this can be achieved by making custom code changes to the User Dashboard Add-on.
Thanks, have a nice day 
Hi, Can i create new tabs on left side and place some profile fields there? So users can edit fields from the new tab. For example separate profile details and social profiles on different tabs.
Hello ,
Thank you for reaching out to us.
Yes, this is possible by making custom code changes to the code of the plugin and customising it as per your requirement.
Thanks, have a nice day 
OK, Can you help me with that? So i can purchase the plugin
Hello ,
Thank you for your response.
Yes, we have started a customization service with a team specialized for UserPro plugin and its add-ons customization.
You can drop a note via – services@userproplugin.com and the desired team will get in touch with you at earliest 
Thanks.