864 comments found.
Hi.
Can you tell how can I update the software? Just received the update and wanted to make sure I do it properly.
Please send us a ticket at http://support.creativeitem.com as this is a technical issue. Our support staff there will help you.
Hi I upload all files crate Db and import sql bud I get db error
Unable to select the specified database: ‘admin_crm’Filename: libraries/Session/Session.php
Line Number: 102
Any idea what to do with this error ?
Hello, thanks for your comment. For getting developer support,please send us a ticket at http://support.creativeitem.com
does the plugin support document Workflow?
Hi, thanks for your interest. Can you please explain a bit more about it?
Please check your demo. Project_Room/Bugs-Issues/Add Project Bug/Submit Button / It doesn’t work.
Please send us your ticket number.
thanks for your valuable suggestions. We are taking note of it for our next update development. If you have any more queries, please send us a ticket to http://support.creativeitem.com
Whats new in 2.5?
Hello, New features are written in version log.
I’d love to buy this CRM but actually Paypal and Stripe don’t works for us down here. i dont know if it’s possible to add new payment method for me if i have to buy this script. bellow are the payment method that works in my region,...
http://cashenvoy.com/ https://paystack.com/ http://voguepay.com/Please check them and let me know if possible yo can add them for me… Thanks
Hello, Can you describe us in details or contacts our support team. For any queries send us support ticket to http://support.creativeitem.com
Hello How do I update and thank you
Hello, please contact our official support center at http://support.creativeitem.com Thanks
hi, can staff creating tickets to each others? example staff A create a ticket n assign to staff B
Hello, Yes you can do it.
Money back… No docs, no support…
Hi there, we didn’t understand your problem. Can you please explain what issues you are facing? Send us a support ticket http://support.creativeitem.com
hi, can I request the feature upgrade that the ticket between staff or client, the file upload can be multi files? thanks
Hi, thanks for your suggestion. Can you please send us a ticket regarding? http://support.creativeitem.com
Hi,
I can not install anywhere there is no manual. This is drama! There is only this message: Before running the application, please follow the installation instruction provided in the Developer Manual Documentation.
In the document there is nothing that concerns the installation.
Please help!
Hi there, did you check the developer manual pdf provided with the purchased zip? There is written the installation procedure in detail in initial section. For getting further developer support from us, please send us a support ticket to http://support.creativeitem.com
I do not have the zip of such instructions, please send me to my email.
Hi I saw you had update your crm, i did’ seen the issue from email do you had fixed it ? thanks for your reply, best regard
Hello, the email issue is actually depending on your server’s mail configuration. So if mail function is running ok in your hosting, our softwares mail functionalities will work fine. Hope you understand now. Thanks.
I still didn’t receive any feedback from yourside, I have sent you tickets for 5 days, regarding nothing show up on the staff-side.
I gave you credentials to access to my site back-end as well, any feedbacks?
Hello there, thanks for your comment. I am afraid there is no ‘purchased’ tag in your profile icon. Can you please tell me the number of that ticket you sent?
I followed the developers manual to install this CRM but time and time again I keep getting the same error ” 500 internal server error” !!!! I keep renewing the support option but you guys never help. You tell me its my HOST but I talk to them and they tell me that its your software that has the issue.
Yes, internal server errors are occurred due to limitation of bad hosting. You need to upgrade to a better hosting services, like godaddy, bluehost, hostgator, etc. Thank you.
I do have bluehost
Please contact our support team. http://support.creativeitem.com
hi, the file upload for each project is multi file can be upload in 1 shot or need to select each by each? thank you
Thanks for your comment. You can upload multiple files.
i mean if in the project case open, client can upload multiple file? like our project is web design, can client upload their files in multiple in 1 shoot? thanks a lot
Yes, they can.
really really great!
Thank you.
Please refund the fee if you can not afford this small support.
What was your ticket code please.
Check your records will be released absolutely. ( ekonetya )
Hi,
It is possible to upload project with different task with different quantity per task with different sub-task per task. allocate the project sub-task to any site or staff and monitor the activity on dashboard.
thanks.
Hello ivandgreat , yes it is possible. It may need some customization works on our existing software. If you want that please send us a ticket at http://support.creativeitem.com
Thanks. Do i have to buy first the app? How much will it cost for any customization as i mentioned above. Thanks
Yes, you need to have the license first. For developing customizations, send us your detailed requirements to our support center, http://support.creativeitem.com
Please answer these questions in detail if allowed
1. Does the design Responsive smart mobile devices ?
2. Does supports RTL ?
3- Do you support ssl ?
4. Do you support the Arabic language or multilingualism ?
5- Is it open source code or encrypted? Can I customize whatever I need to fulfill my requirements? I mean, adding custom features or removing some unnecessary features etc ?
Thanks for your comment. Our product support all those whose you mention. It is open source code so you can customize as per your requirements.
Is it possible to request to create some reports that interest me? But I’m not that good programming Can you do this
Yes, it is possible. If you want please send us a ticket at http://support.creativeitem.com
Is there a way to add a multiple upload section to the client project section. Also need to add a multiple check list option. Thanks.
Hi bigbonemedia, thanks for writing us. Our product have option to add a multiple upload section but it doesn’t have the option to add multiple check list option. It can be customized. If you have any more queries, please send us a ticket to http://support.creativeitem.com
I cannot get support from https://creativeitem.zendesk.com/hc/en-us/requests/new i send 3 form from there nothing back answer.. File upload not working for projects multile or one, Custom Smtp setting not working. There is lots of garbage codes on source… DONT BUY THIS PROJECT PROGRAM…!!!
Please send us a ticket at http://support.creativeitem.com as this is a technical issue. Our support staff there will help you.
