451 comments found.
I was under the assumption that there will be a way to create gift cards for customers. I would like a refund.
am using the plugin on client license and the “Allow buyers to enter gift amount” is not working it is not showing the enter price can u tell me why?
i didn’t enter price for product and it is empty if i enter price it adds the price i added from the admin and not the one from your plugin
hey,
I purchased this plugin but no add to cart button appears on the product page? You can view it here http://totalhealthclinics.com/product/total-health-30-gift-card/
can you help?
Hi, looks like you have not entered a price. Kindly set up a price for the product. Thanks
HI, I just updated the plugin. Works great. But in the checkout options, I don’t need the phone number and recipients’ address. How can I hide these 2 input boxes ? Any idea ? I think this is unnecessary for me, and might cause my clients to leave the checkout page before paying. Thank you
HI, Can you update the change log. What is new in the latest update Thank you
Updated.
Thanks for this new update! Keep UP ! 
Thank you.
Btw my friend, dont forget to update your changelog 
Updated.
Thanks Mate Have a nice day 
Hi, Is your plugin fully compatible with Woocommerce 3.0.4 latest version? Thank you in advance
Hi,yes it is.
Hello,
If I purchase a $50 card and buy a $30 product, I can not use the another $20 balance? I am getting “Coupon usage limit has been reached.” error. And I don’t see the usage limit option anywhere to edit. How can I allow the balance using thing ?
Thanks.
Hello, I have a problem with taxes. The shortcode [total] When I sell a voucher TTC, the amount sent is in HT. Example: gift voucher of 100 € is shipped to the recipient 83,23 € Thank you for informing me about this.
A customer told me he received 6 codes, but he bought only 4. Is it possible? Gonna give 5 stars, but first I need to be sure no free codes are delivered. Please!!!
Hi, that’s impossible ! Did you modify the plugin?
Hello, I submitted a ticket (Ticket ID: JXG0CSHC9F3373) 20 days ago and still haven’t answer since 16 days ago. My ticket was initialy about translation but since there are other problems with your plugin. Now I no longer have time to wait for an answer from you, I need a refund in order to find another solution. More I see that I am not the only one to have no answers and to have problems, proof of your serious I imagine …
I submit a ticket 5 days ago but I still haven’t received any feedback yet. This plugin is still doesn’t work with my web. I don’t have enough time, so I ask refund this gift card plugin to move to better plugin.
Hi, I checked the support tickets but couldn’t find yours.
I left my tickets here http://codemypain.com/support/#/home
1st I installed this plugin for the linked product, but the email is not sent to the receiver’s email account.
Even in the checkout page I can’t see the label for the ‘sending this gift card to someone’ boxes.
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2nd I also found 4 more issues as well as it doesn’t send email automatically to the receiver.
1. I can’t find the receiver’s email and name in the woocommerce order details in wordpress admin panel after any customer bought the gift cards. So basically I can’t send the gift card email to the receiver even manually.
2. When I check ‘Hide gift cards from shop page ’ in the woocommerce gift card setting, I have to put certain price like $1000.00 in the custom amount gift card product page in order to see custom price box.
However the price like $1000.00 that I put to make custom amount gift card shows up in the [coupon_page] page.
The price should not show up because it is custom amount gift card.
3. When I check ‘Hide gift cards from shop page ’ in the gift card woocommerce settings, gift card products are showed in [coupon_page], but I can’t changed the fonts, colors, layout etc. in that page.
4. It seems like that I can’t move ‘sending this gift card to someone’ boxes to the product detail page.
Thanks.
Hello. I will answer your questions as you have asked the accordingly.
1. Receiver’s details is saved in the order post_meta. We do not display that information in the admin backend.
2. We will review this and get back to you.
3. Fonts,colors and layout of any page is not managed or controlled by the plugin.
4. The recipient fields ONLY appear on the checkout page and no where else.
My biggest issue for this plugin is that if customers buy gift card products (including custom price gift cards) for their friends, this gift card plugin treats the order like regular product, and don’t send email to their friends. I can’t even maually send the gift card email to their friends because I don’t find the email and name of their friends in my admin > orders panel.
And for your #4 answer. The recipient fields are placed on the checkout page but customers can not see the titles of each field in the checkout page, so customers can’t know which fields they have to put their recipient name, email and message.
I still haven’t received the #2 answer…
Hello Scopes, hope this finds you well.
Awesome job once again. This is the second of your plugins we buy.
I was wondering if you could provide a quick hint about how to parse or add a break between the coupon codes if the customer buys more than one.
Right now they just show right next to each other only separated by a comma like this:
50gift-25a62-5,50gift-a625c-5
This causes the customer to get confused because they think they whole string of text is one long coupon and they get frustrated when they can’t figure out is actually two.
I think is got probably something to do with this line:
$message = str_replace(‘[coupons]’, $coupons, $message);
but I thought I check with you before messing anything up.
Keep up the good work!
- Paul
I used [coupon_page] on a separate page, the gift card products show up and work if clicked, but I don’t have any pictures with the short code [coupon_page]. Only the title and the price. Can you help?
Hi I have bought this plugin today and it is showing nothing when add the short-code [coupon_page] to a test page. Please help. I need it urgently.
Hi,please go to the settings page of the plugin and disable showing gift card on shop page. After doing this, you’ll need to update your gift cards.
Thanks for that and how about to the product name in the gift card email. I just want to show the product name i.e. the name of the gift card in the email that the user receives from someone else. How to do that, what is the token for that?
Scopes please help me with the product name as I need to show the product name in the gift card email as in my case its a service so its mandatory to mention the product name in the gift card email. Please help as earlier as possible.
Please update me on this as only because of this I can’t go live. And it should be possible as the product name is available in the order section with all the coupons details so please help me out here.
Please reply here or is there any boundation that only one query will be answered. I think you owe me support and this is a very trivial thing I am asking for. My question is what is the short-code for gift product because I need to show that in the email that sends the coupon code to the recipient.
Hello! I’ve extended the support license but I am not being supported for the problem on my site. Can you take a look please? I wrote to you two months ago by e-mail. “When clients make an order, a gift code is generated for every product they purchase….Please can you help me?” Thank you!!
Hi,please request for support here http://codemypain.com/support/ so we can keep track and follow your request properly. Thanks
Ok, sure!
I’ve just opened a ticket, I hope you will solve the issue quickly thanks
Hi,
I bought the plug in already. I ask you few questions, 12 days ago, 9 days ago, 2 days ago and you still not answer.
PLEASE can you provide to me some answer about.
Futhermore, I wish to translate the email, but the template is in database so files .po and .mo don’t overwritre it. How can I translate the template email with WPML i’m using.
Thanks to answer soon.
Hi,please request for support here http://codemypain.com/support/ so we can keep track and follow your request properly. Thanks
Hi, I open 2 tickets already.
hope to hear from you soon.
thx.
Hello. I am trying to insert the gift card image into the email, but the plugin documentation does not have this information. Another problem I am having is regarding the display page of the gift cards, I am using the Handy theme, and the impression I am having is that there is error in the loop that mounts the gift card listing that you can view in the following link : http://www.principal.arterama.com.br/comprar-vale-presente/ I await your comments. Thank you!
Hi,please request for support here http://codemypain.com/support/ so we can keep track and follow your request properly. Thanks
Unfortunately the support is not working, whenever I try to open a new ticket the screen is left without any action when clicking on the ticket submission
Hi there, Few questions: I want to show the item directly on another page but it’s not working (says There are no gift vouchers yet.). How can I do this? Want to add the coupon code to other email templates like new order and customer processing order so how do I get that to work since adding [coupons] doesn’t work? How would I be able to cc the customized email to my email so I can see the same code people get? I hope you can answer these questions in detail if possible. I already asked you a question 2 days ago with no reply yet (I purchased this yesterday and trying to find a way to import or customize the whole coupon code instead of the prefix only. How do I do this (especially import a list of 10 codes for example and pull one each time a buyer purchases the item and doesn’t use that code again so they can’t send it to other people to use)?)
Hi my gift cards are showing in a list format, rather than side by side. Is there a fix for this? Aware I might need to change code could explain with what and where? Thanks
