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400 comments found.

PRESALE QUESTION Hello,
I wish to buy this plug in but I would have some preliminary questions.
I have a product site with multiple products variations, color, sleeves, sizes .. Does the plug in it compatible with variable products?
If I want to exclude from a gift card some product and all its variations must I fill all the id of the product variations? (I have like 2000 variations with some product, top color, bottom color…)
What happens if the buyer wants to buy the card for himself and not for a third party?
My site is multilanguages and uses WPML, can I translate the emails template sent to the buyer? Or to the recipient when we choose a recipient?
thank you in advance

Hi, you can exclude categories from the gift card. Yes, the plugin supports variable products and it can be used on multilingual websites. Thanks

thanks for reply

Hi, like you told me I exclude product category by category tag_id in “Exclude products by ID” of my gift product. However when I try the code I receive by email after bought a gift cart, I can use the coupon code with exclude products. Please can you help me to fix the problem.

cvsoft

cvsoft Purchased

Hi, since the update, we have a problem with the total amount for the gift card. The tax amount is deducted from the gift card value. For example, when i buy a gift card for 50 euro’s, i pay 50 and i only get a gift card with a value of 41,32 euro’s (21% tax rate). It should be a total value of 50 euro’s.

cvsoft

cvsoft Purchased

ps turning off tax rate is no option, tax rate is mandatory on invoice.

Kindly purchase support extension to request for support. Thanks

Hi- presale question. Can I create a gift card with a code of my choosing? For example, can I create gift card code Giftcard42 with the value of $15? I do not wish to sell the gift cards, just create them myself. If not, would you consider adding this feature?

Yes you can create Gift card of your choosing. If you’re not planning on selling gift cards, you can try this plugin https://codecanyon.net/item/woocommerce-coupons-extended/17889023

Can the vouchers be personalized?

Personalized in what way?

With Names! The Names of the costumers!

Yes it can.

Hello, I am interested in buying your plugin but I have a question first. I would like to be able to set a coupon value different fron the coupon price. For example, a gift card that would be purchased at 100$ but could be redeemed towards 150$ worth of products on the site. Is this possible with your plugin? Can I for example set a sale price for the gift card without impacting its value? Thanks for your help!

The plugin uses exact product price as price of the gift card but this can be done for you. Thanks

Question, can I make the email sent to the customer look like the Gift Card picture? For example, the giftcard image is shown in the shop, someone purchases the gift card and might expect that is how the image looks on the email.

I guess what I am asking is, having the name on the gift card and the gift card code on the gift card as an image attachment…..

(Does this make sense at all?)

You can use the template tags to do that.

Thanks

Hi bought this yesterday & it was working OK and sending the automatic emails to gift certificate yesterday. Strangely has stopped functioning now – does not send the email after creating the code & completed order. Please help ! Also how do can I send the email manually if the automatic email fails. pls help

Hi,pleae check spam folder of your email and also check to be sure that your smtp is sending emails.

they were some in spam folders and day 1 when I started using plugin, which I had located. However after that on day 2 – no emails at all, not even to spam folder. Pls help

Please install email log plugin to debug email issues on your server.

Also I have a problem with the shortcodes customising. -[receiver_name] : Name of the receiver. If not sending it to someone else then the name will be the name of the buyer filled on checkout page – But what about SENDER NAME ? Ramson buys one for Isaac to be sent by Tom – How do I capture this on html email script Isaac [receiver] Tom [sender]

-[receiver_contents] : If the buyer is sending the gift voucher to someone else,this will allow the name of the buyer/sender and the message of the sender to be included in the email that contains the gift voucher. Big problem here. I do not like the stock message. I want to change it to just include the message input by the sender and nothing else. AT the moment, there is “Additional message from sender:” the actual message & “ You’ve received the Gift Voucher with kind heart from (sender)” Waiting for your response .Thanks.

help !!! pls advise !

You’ll have to edit the receiver_contents tag in the plugin file .

Thanks scopes, but how do I edit this tag in plugin file. & softer I change it, will it be reversed every time there is a plugin update !

Can someone try this for me: 1. Order two gift cards at once.

When I do that I get two of the same Gift Card Codes. Both codes are identical….... I would have expected unique codes for both cards….

Does anybody else get this behavior?

We’ll try to replicate same scenario on our server and provide a fix. Thanks

Hi, I have a pre purchase query. 1. Does this plugin support wordpress version 4.5.4 ans woo commerce version 2.6.4? 2. Can we set a particular amount for the buyer to buy and send it to their friends / relatives? 3. Can we have the price range, lets assume i want my buyer to select a gift card worth rupees 1000 – 5000. 4. Can we change the email template and content for the gift card. 5. when the receiver can use the gift card??

Hello, here are the answers to your questions. 1. Yes it is compatible with latest WP and WC versions. 2.Yes, possible. 3.Yes 4.Yes 5.The receiver can use the gift card immediately after receiving it.

Thanks

hiii, thanks for you quick reply. Is there any option of pdf attachment t the email regarding giftcard , so we can send pdf to the receiver?? Is there any option that i can send the mail to me only and not to the receiver??

No. Except you edit the php code specifically for your needs.

Hi, like you told me I exclude product category by category tag_id in “Exclude products by ID” of my gift product. However when I try the code I receive by email after bought a gift cart, I can use the coupon code with exclude products. Please can you help me to fix the problem.

UP!

Hi I bought you plug in and ask you a question 10 days ago, please can you answer me.

THX

Hi, if you want the gift card to show in the category page, you should not hide the gift card. It should be visible on the shop page.

Understood. Thx.

I purchased this yesterday and trying to find a way to import or customize the whole coupon code instead of the prefix only. How do I do this (especially import a list of 10 codes for example and pull one each time a buyer purchases the item and doesn’t use that code again so they can’t send it to other people to use)?

Hi my gift cards are showing in a list format, rather than side by side. Is there a fix for this? Aware I might need to change code could explain with what and where? Thanks

Hi there, Few questions: I want to show the item directly on another page but it’s not working (says There are no gift vouchers yet.). How can I do this? Want to add the coupon code to other email templates like new order and customer processing order so how do I get that to work since adding [coupons] doesn’t work? How would I be able to cc the customized email to my email so I can see the same code people get? I hope you can answer these questions in detail if possible. I already asked you a question 2 days ago with no reply yet (I purchased this yesterday and trying to find a way to import or customize the whole coupon code instead of the prefix only. How do I do this (especially import a list of 10 codes for example and pull one each time a buyer purchases the item and doesn’t use that code again so they can’t send it to other people to use)?)

Hello. I am trying to insert the gift card image into the email, but the plugin documentation does not have this information. Another problem I am having is regarding the display page of the gift cards, I am using the Handy theme, and the impression I am having is that there is error in the loop that mounts the gift card listing that you can view in the following link : http://www.principal.arterama.com.br/comprar-vale-presente/ I await your comments. Thank you!

Hi,please request for support here http://codemypain.com/support/ so we can keep track and follow your request properly. Thanks

Unfortunately the support is not working, whenever I try to open a new ticket the screen is left without any action when clicking on the ticket submission

Hi,

I bought the plug in already. I ask you few questions, 12 days ago, 9 days ago, 2 days ago and you still not answer.

PLEASE can you provide to me some answer about.

Futhermore, I wish to translate the email, but the template is in database so files .po and .mo don’t overwritre it. How can I translate the template email with WPML i’m using.

Thanks to answer soon.

Hi,please request for support here http://codemypain.com/support/ so we can keep track and follow your request properly. Thanks

Hi, I open 2 tickets already.

hope to hear from you soon.

thx.

Hello! I’ve extended the support license but I am not being supported for the problem on my site. Can you take a look please? I wrote to you two months ago by e-mail. “When clients make an order, a gift code is generated for every product they purchase….Please can you help me?” Thank you!!

Hi,please request for support here http://codemypain.com/support/ so we can keep track and follow your request properly. Thanks

Ok, sure!

I’ve just opened a ticket, I hope you will solve the issue quickly :) thanks

Hi I have bought this plugin today and it is showing nothing when add the short-code [coupon_page] to a test page. Please help. I need it urgently.

Scopes please help me with the product name as I need to show the product name in the gift card email as in my case its a service so its mandatory to mention the product name in the gift card email. Please help as earlier as possible.

Please update me on this as only because of this I can’t go live. And it should be possible as the product name is available in the order section with all the coupons details so please help me out here.

Please reply here or is there any boundation that only one query will be answered. I think you owe me support and this is a very trivial thing I am asking for. My question is what is the short-code for gift product because I need to show that in the email that sends the coupon code to the recipient.

I used [coupon_page] on a separate page, the gift card products show up and work if clicked, but I don’t have any pictures with the short code [coupon_page]. Only the title and the price. Can you help?

pnowak1

pnowak1 Purchased

Hello Scopes, hope this finds you well.

Awesome job once again. This is the second of your plugins we buy.

I was wondering if you could provide a quick hint about how to parse or add a break between the coupon codes if the customer buys more than one.

Right now they just show right next to each other only separated by a comma like this:

50gift-25a62-5,50gift-a625c-5

This causes the customer to get confused because they think they whole string of text is one long coupon and they get frustrated when they can’t figure out is actually two.

I think is got probably something to do with this line:

$message = str_replace(‘[coupons]’, $coupons, $message);

but I thought I check with you before messing anything up.

Keep up the good work!

- Paul

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