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Discussion on Team Booking - WordPress Booking and Appointment Scheduling System

Discussion on Team Booking - WordPress Booking and Appointment Scheduling System

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Hi there, I followed all the steps in the documentation. i get the green sync with my calendar and it shows on the site but all the slots are black and none is “available for booking”.. any idea what went wrong? Thanks!

Hi!

It could be, if your server’s db has poor resources. Avoid endless recurring events, always put an end to the batch (e.g. six months or one year ahead). Let me know!

VonStroheim

Hi VonStroheim, I’ve changed all my recurring events to end in 2 months and now things load without any issues! thanks again for your quick and helpful support!

You’re welcome ;)

VonStroheim

Hi,

Below is the requirement that I wish to full fill,

Background: We wish to provide safari jeep services with meals to our customers at different wild life parks.

Booking process:

Customer selects the date(s) they wish to go on safari Customer selects if they want to go on full day safari or half day morning or half day evening safari. They must be able to select this for each date they select. For each safari they must be able to select how many people will be joining and how many meals they require. The booking will be charged by the number of people for each safari. E.g. : If its 50$ per person for half day and 80$ per person for full day and they select 1 full day with 5 people and half day with 4 people. Full day cost will be 400$ and half day will be 200$ which gives a total of 600$

Once the booking is made the plugin must simply send an email to the customer. From there on wards payments are managed via email and phone calls.

What I like to know if you can support this kind of requirement or provide a workaround?

Thank you very much

Dear VonStroheim,

I have been experiencing many issues with the plugin over the last days : - for some of the reservations, one booking is considered in the plugin however customer receives 2 confirmation emails and 2 payments - some customers don’t receive their confirmation email (~1 in 30) - for the last 2 days, emails take a very long time to be sent (several hours) and since this morning I had 7 bookings and only 1 email

Could you please come back to me ?

Thanks,

Martin.

Hi!

E-mail issues are in no way a TeamBooking responsibility, please read very carefully the paragraph 13.3 of the documentation with some suggestions to make your mailserver more reliable. Let me know.

VonStroheim

Hello, is it possible to use this plugin to sell a certain, fixed, number of the same lessons? I mean, for instance, a user that buys 10 lessons all at once. These 10 lessons takes place every Monday at 13:30 always at a certain place. Is it compatible with this setting? Thank you.

Hi, this is not possible at the moment.

VonStroheim

When it comes to paying, are customers required to have PayPal accounts, or can they just pay via credit card, just by entering credit card number and info?

Hi!

You can use both Stripe and PayPal to accept payments made with a credit card without the need for the customer to have Stripe or PayPal…

VonStroheim

PRE-SALE QUESTION: I need to manage 20 hostels. Each hostel room offers single or double occupation. Boarders are booked into the hostel during admission time and some services added like dining facility, wifi, games room, TV room etc. While most services have a fixed fee for the duration of stay, only the dining facility needs to be billed on an individual basis. The duration of stay also varies from 2 years-Six years for students. Each hostel has lots of properties (like crockery, hostel kitchen items like grinders, rice cooking steams etc, cots, tables, chairs, tv sets, table tennis, carroms etc). Would it be possible to:

1. Have one hostel catering to different staying periods? 2. Add some services by default for a fixed fee? 3. Update the food cost consumed by a student in the dining facility? 4. Collate all the dues to be collected from the student and display them? 5. Issuance and management of properties?

An early reply would help me decide on purchasing this plugin.

Thanks and warm regards vasuki belavadi

Hi!

TeamBooking is not suitable for your specific needs.

VonStroheim

Hi

I have this set up on a bus website and its all working fine. People can book a ticket for the set price.

The bus company now asked me to add in a cheaper childs ticket. How do I go about adding this in? Is it even possible? I have the google calendar set up to allow 40 tickets to be purchased per bus. In the plug in I have obviously set the ticket price. I cant find an option to allow for different value ticket to be purchased. I did check the PDF but couldn’t find any info on it.

Regards

Dave

Hi!

Different ticket prices are not (yet) possible, I’m sorry. It will be certainly implemented as a feature, at some point.

VonStroheim

Hi, Need to know that i only want to use the reservation form for the appointment but not the calendar , how to do that using this plugin ?

Hi!

The calendar is intended to choose the day of the appointment, you choose the day/time first, then fill in the reservation form. This is the workflow of the plugin.

A reservation form is shown directly without a calendar for unscheduled services only.

VonStroheim

Hi, I have constantly issues with memory exceeding and crashing the site while number of booking is abot 100 and past google events. When I delete the events and bookings it appears to be fine.

I have 512MB of memory so should that be fine?

PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 739681 bytes) in wp-content/plugins/team-booking/libs/google/src/Google/Http/REST.php on line 119

and

PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 370403 bytes) in wp-content/plugins/team-booking/libs/google/src/Google/Http/Batch.php on line 103

Thanks for help

Hi!

Have you perhaps put “endless” recurring events in your Google Calendar?

VonStroheim

Hi,

Yes, customer has recurring events for long time period. I will change it.

Could be in your plugin option to get only events for 3 months in the future for example?

Thanks

M.

HI!

Avoid “endless” recurring events, always put an end to the batch.

About your request, the plugin must sync with the Google Calendar and must record in the database all the events that Google API returns. If the plugin saves only partial events (e.g. for 3 months) then the other events can’t be fetched anymore with an incremental sync. That means that a fullsync must be performed at each page request, increasing the pageload (and your Calendar API usage quota) badly.

VonStroheim

Hi VonStroheim,

Could I please take you up on your offer to help me get your plugin to work with Google Calendar and recognise full day events as being blocked?

Thank you,

Debora

Hi,

hope you are doing well , i have a question that how can i add this to my wordpress theme with visual composer into a popup button

Hi!

Is that “Popup button” a standard Visual Composer component? Because I don’t know it. Anyway, the next version of TeamBooking comes with Visual Composer specific elements.

VonStroheim

Thanks, what will be the shortcode for just book from service list ( Appointment )

Hi, I don’t understand that request, could you please detail more?

VonStroheim

Hi ! We added some custom fields in Form Reservation (Services). When exporting the CSV file, these one are correctly displayed. We’d like to displayed some of them into the Overview panel. We are using TB for sporting clubs and we need to display more informations like the name and the number of the club who has made the reservation. Is there a way to do that as is it like exporting them in CSV file ? I hope my request is enough clear for you :) Thank you for your help !

Hi!

There is not (at least not at the moment), since the overview panel is made to display reservation for mixed types of services. So I can’t know in advance what kind of custom fields people are going to add, in order to properly configure a table column for it :) The CSV/XLSX exporting is a completely different thing.

VonStroheim

Hi VonStroheim

We have the PayPal optional payment switched on. We need this because the client has agents who will pay later and customers who should pay immediately.

On the Thank You for your reservation page, where the Pay with PayPal blue notice comes up, there is also text which says “Do you want to pay right now?”. As we really want the customers to pay, we’d like to get rid of this text. Can we do that by deleting it or changing its colour to white?

Thanks for your help with this.

*Ed

Hi!

What about changing the text to something else (e.g. “Proceed with the payment”?

VonStroheim

Great, but where do id do that? *Ed

Hi!

Please refer to the paragraph 12.2 of the documentation ;)

Hint: install Loco Translate, it will make your life easier.

VonStroheim

Hello,

For some reason, Teambooking is causing a 503 error on my website. When I deactivate it everything works fine. I reinstalled and still getting same issues. Please advise.

Hi!

When in front of server errors (5xx) you must retrieve your server’s error.log file to see the root of it. If you are unable to retrieve your server’s error.log file, then please contact me privately.

VonStroheim

Hi, i cannot authorize a coworker for Google Calendar. I setted also correct but it still appears unauthorized. Can you help me?

Hi!

Please describe your issue with more details. What do you mean by “I cannot authorize a coworker”? Infact, you can’t. The Coworker must authorize himself via his own Personal tab.

VonStroheim

Ok, alright, thank you!

You’re welcome, let me know ;)

VonStroheim

Hey there-

I’m trying to add custom upgrades to bookings, but having trouble figuring out the best way to do it. I’m using the “select drop down” menu option, so I can tack on prices for extras, but the issue I’m running into is that it multiplies the extra: (upgrade item x number of tickets)

I’m trying to figure out the best method to circumvent this issue but I’m struggling. For instance, if my guest wants to by 3 tickets, and only upgrade 2 of those tickets with “extras” from the drop down list.

What do you recommend?

Thanks in advance!

Hi!

This is not possible at the moment, a price increment is relative to the base ticket price. So at the moment you can’t have different prices for the tickets of a reservation.

I’ll certainly expand those pricing features during the next upgrades.

VonStroheim

Hi,

My customer, a sauna, wants a reservation module on his site. Cuold you confirm taht the following options/Features are available with your plugin please?

- set up minimal booking time (2 hours) – booking mandatory 48h in advance – booking possible between 48h and 1min in advance only by the admin in the admin interface or other? – bookings available only between 10:00AM and 10:00PM – mandatory unavailability of 2hours after every booking during the week and mandatory unavailibility of 1hour during the week-end. (needed time to clean the sauna for the next guest) – minimal booking duration of 2hours. – no maximum booking duration (except between 10:00AM and 10:00PM as mentioned above)

Thank you in advance for your help.

Regards,

Hi!

It seems that you haven’t read the item description nor the public documentation. Please read them carefully and I’ll happy to answer to more specific questions.

With TeamBooking, the availability for the services is planned via Google Calendar. As long as you can plan timeslots your way in Google Calendar, then it will be possible.

TeamBooking works (at the moment) with timeslots, Customer can’t extend/modify the duration of a single timeslot.

VonStroheim

[PRE-BUY-QUESTION]

Hi, your plugin seems great and (most important) it does what I need :) I’m doing some research for a client and I’ve a couple of pre-buy questions:

_ is the fully integration with woocommerce (and in particular with the payments system connected to it) and wpml (hence the ability to use the plugin on a multi-language website) planned? if yes, when?

thanks! D.

(sorry for the double posting, but I guess my question of last week went down without an answer)

Hi!

1) The WooCommerce integration is under development, but it’s on early stage, so no ETA I’m sorry.

2) The plugin is already multilanguage-ready – wathever multilanguage plugin you use, as long as it complies with the WordPress .po standards. The WPML specific and certified compatibility, in particular regarding the database strings to be translated on the fly, is something that I never had the time to apply for (yet).

P.S. yes, your comment slipped out, I beg your pardon :)

VonStroheim

Hi Vonstroheim,

I’m not sure if any else is experiencing this, but my calendar looks crap on a mobile device.

Issues:

1. the calendar appears, that looks great, especially since you allow us to customise our colours.

2a. Once I pick a date the calendar looks so horrible, the boxes remain large and as I am using 4 services, each having an hour appointments x 9…its an endless scroll for a client to find what they want.

2b.The date that was selected isn’t response (on the timeslot screen) and so is cut off from the right side.

Requests:

1. Can you please help me to make those “timeslot” boxes be smaller in size when viewed on a mobile device? Like 2 – 4 fit side by side. They are too large, especially for what’s inside them.

2. Can you please help me make the boxes for services only appear depending on what service was chosen? Honestly I can’t expect my clients to scroll down passed 36 timeslot boxes until they find the right one.

Here is what it currently looks like: https:debora.com.au/bookings

Thank you Debora

The service boxes are structured to be in two columns, full width (one column on mobile). Otherwise it will be a huge mess, having all of them of a different size…

VonStroheim

Hi VonStroheim,

I wish I could show you images lol. I think two columns on mobile would be perfect (only for single word timeslots though), but we can talk about that at a later date lol.

My issue is with the class “meta” or “tbk-cell” within the timeslot boxes. Its like there is some huge line spacing….I might try line-height: 1em. Would that work? EDIT – SOLVED CODE WORKS

EDIT:

Also the class/es: “wait tb-icon tbk-schedule-filter-icon” on the timeslot screen overlaps the heading. What code could I use to lower it’s position please?

Thank you,

Debora

Solved the bottom issue with:

.tbk-schedule-filter-icon{ transform: translateX(50%); }

Temporary fix as everyones date setup is going to be different. I think overflow will solve your date problem (where it keeps wandering off the screen)

Hello, i am from spain, sorry for my english, i want to ask about any questions before buy the plugin, my client is a teacher who listen spanish via skype, and she wants their students can reserve the lessons with a calendar, and they can see your name in this calendar and reserve and pay the lesson, is it possible with this plugn? the plugin has a login or sign in for the users? sorry again for my english and thanks!

Hi!

Your questions are so general that the answer is probably “yes” for any booking plugin around there :) Since it seems that you haven’t read the online public documentation, please do so before considering any purchase. I will happy to answer to more specific questions if you are in doubt.

P.S. the user login/registration/management is something that must be managed by WordPress itself or by a specific membership plugin. TeamBooking only interfaces with those functions (login/registration).

VonStroheim

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