7153 comments found.
Hello,
is it possible to set different prices for reservation for the same event, depending on the number of people ?
For example : 70 euros for 2 people, 84 euros for 3 people and so on …
Thanks !!!
Hi!
That’s not possible (yet).
VonStroheim
Thanks you very much.
Is it a soon to be feature ?
Thx
That’s not on my short term planning, actually 
VonStroheim
Hello, I’ve installed but I am not able to syncronize the admin user. The plugin is correctly installed and also the Project in Google APPIS. Can you help me?
This is my website: http://gallaeciafugit.com/Thanx!
Hi!
When reporting issues, you must provide the details. “I am not able to syncronize the admin user”. What does it mean ? Are you referring to the “authorization”? Or the authorization went fine, but the “syncronization” of the Google Calendar fails?
Please describe:
1) Where you get the issue
2) What do you do
3) What do you get instead of the expected results (an error message, white page, etc etc etc)
VonStroheim
Hi, When a reservation is done, (Thank you page) the add to calendar function is showing, as requested on the setting in admin. But when you hit the button it will try to open: wp-admin/admin-post.php and nothing happens. What can cause this?
Great script! Regards
Hi!
This issue is known and it will be fixed by the next release
VonStroheim
Ok, Thanx for quick reply. Is there a way to add another email recipient to get confirmation email? (to get the booking confirmation that the customer gets) Tried to use ; and add two email addresses in the same email field, but that did not work. Regards
This is not possible and never will be out of the box, because e-mail that are sent by a mailserver with multiple recipients are almost surely considered as SPAM by any e-mail client.
In order to do that, you must write your custom script to hook into TeamBooking’s actions (check the paragraph 15 for a reference, at the moment there are no actions that you can use for your specific request anyway).
VonStroheim
First of all, I am loving your plugin more and more, thanks for the great work! I have two questions.
1. I am trying to create a tick box for terms and conditions (button is gray if tickbox unticked) I understand this is currently not possible. Is there a way instead to provide a link to the terms & conditions in the form? I don’t see an option to add plain text inside the form (would be really useful).
2. When selecting an add-on the price of the add-on is multiplied by the number of tickets. Is there a way to avoid this? (I’m using it for additional children)
Hi, thank you
1) But you can already do that in a much simpler way: infact, the label of your checkbox can accept HTML code. Just place the link to your terms there (something like: A checkbox you have to tick to accept <a href="actual-link-to-terms" target="_blank">our terms</a>). Of course made it required, so the reservation won’t go through, if it’s not checked.
2) This is the intended functionality, indeed. In order to do what you want, you must wait until the variable ticket-price will be implemented.
VonStroheim
Hi,
i have install it and i would like to know if its posible to change the time to 24 hour format.
Also at the reservation form i have add custom fields like radio group and text field and now the content of the footer (button to make the reservation) does not appeared on the desktop view. Please let me know how do i have to proceed to fix it. Thanks!
Hi!
1) The locales must be set in your WordPress general settings, TeamBooking just inherits them.
2) When reporting “cosmetic” issues, please always paste a link to your frontend calendar 
VonStroheim
Perfect!
1) it’s OK thanks!
2) The frontend calendar is on: http://enigmaexperiencevalencia.com/reservar/
2) You have probably used the wrong block of your theme’s page builder (I guess you are using a page builder), because the entire shortcode’s output is filled with unnecessary < p > tags that scramble the design and the height calculation, and I spot a “code-block” class in the container’s properties.
So please double check the page builder element in which you have inserted the shortcode (and be sure you have inserted the shortcode via the TeamBooking button…).
VonStroheim
Hi! I have made changes but it is not working. The Reservation button is not appearing in desktop. How can I fix it?
Hi!
You are still using a wrong builder block (possibly a code block?) to place your shortcode (see the services button to the right completely in a scrabled position?).
So the javascript engine is not able to correctly calculate the height of the reservation form (which is correctly re-calculated when you resize the browser window). I don’t know what theme are you using, neither what page builder is bundled with it, but you are inserting the shortcode in the wrong place and / or in a wrong manner.
VonStroheim
Hi, I made some substantial updates to my calendar and it has inadvertently broken the plugin (it times out). In a previous message, you had sent me a link to “reconnect” the calendar, which has fixed this problem in the past. I cannot seem to find this link, can you send this to me?
Hi!
Still using endless recurring events? I hope not
I’ve sent you the link via e-mail. Let me know!
VonStroheim
Can you please help me with this issue. Thanks Qas
Hi!
Please read very, very carefully the documentation paragraph 13.4 (point 1.)
Let me know, then.
VonStroheim
Hi, I have read the paragraph carefully and I followed the instructions. The server is SHA256 and TSL 1.2 compliant. There is no error in IPN response logs and last IPN dumps. There is no error in error log of the server except for the following which i dont think is relevant. Error log: [23-Nov-2016 06:26:21 America/New_York] PHP Warning: PHP Startup: Zend Guard Loader: Unable to initialize module Module compiled with module API=20100525 PHP compiled with module API=20121212 These options need to match in Unknown on line 0
http://indimedia.co.uk/test/ipn-dumps.jpg http://indimedia.co.uk/test/ipn-response-logs.jpg Please have a look at the reservation screenshot. http://indimedia.co.uk/test/capture-reservation.jpg I have made one reservation which is via admin which shows confirmed but not paid which I can modify reservation and change to PAID. The second reservation (made by a normal site visitor) is on hold and payment pending and i cant modify the reservation from not paid to paid as I do not see that option. see screenshot. http://indimedia.co.uk/test/capturemodifyreservation2.jpg I am currently using fake payments but in my previous email, the payment was made using paypal and payment was received in the account but again reservation was on hold and pending and there was no option for modify reservation to change it to paid. http://indimedia.co.uk/test/capturemodifyreservation1.jpgPlease help me with this as this needs to go live very soon.
Thanks, Qas
Hi!
The reason of your issue is still the same, somehow your server is not able to process the PayPal IPN callbacks or the IPN callback was never sent, hence the plugin can’t know if a payment is made in order to confirm the reservation. The fact that reservations made while logged in as administrator are confirmed, it’s because the admins always skip any payment process.
Is your PayPal account a personal one? I mean the one that receives the money. Personal PayPal accounts may have severe issues, because they are not intended to receive commercial transactions, so please confirm that is either a Business or Premium PayPal account.
Then feel free to contact me privately providing an FTP access and a WordPress access, so I can simulate an IPN request and try to figure out why your server doesn’t process them.
VonStroheim
Hi, Yes the PayPal account is business account, I have access to it. I will send you message privately and we will take it from there.
When I click “Save on my calendar button” to download the ICAL file, the browser loads a blank page and nothing is downloaded. The URL shows wp-admin/admin-post.php.
Hi!
Blank pages mask server’s error. Please retrieve your server’s error.log file and contact me privately via my profile page.
VonStroheim
hello, I’m really interested in Team Booking plugin for wordpress, I just have some questions about the function of it, I have already read de documentation, and I think that the container services is the way for make events without make one by one, is there another way for make events for all the week or month? what happen if I update a slot from a service container, example, the service container create 4 slots for 10 tickes every one, the second slot have 5 tickets booked and I change the second slot for a custom service (changin the name of event in google calendar, I guess is the way, correc me if not) that just have 6 tickes for customers, what happen with the booked tickets, the tickets are transfer to the new event or the event is delete with the booked tickets? I hope be clear in my questions, thakns!
Hi,
It’s really frustrating that after every update the calendar doesn’t work anymore. Now the Google Calendar suddenly wasn’t authorized anymore (well it was, but it didn’t show up anymore in the list).
I revoked access, added it again, but I can’t get it to sync. Everytime I push the sync button it says “synced”, but when I refresh it says “not synced” and nothing shows up.
How can this be avoided please?
Thank you.
Hi!
Although I can understand your frustration, you must realize that issues after an update are relatively rare (otherwise this section would have been under a rain of angry comments) and then mostly because of how the plugin was updated and because of local issues with your environment.
So please:
1) How do you have upgraded the plugin? Which was the previous version?
2) Have you tried the “Repair database” button inside your Core Settings?
3) Have you checked your server’s error.log file?
If the issue persists, contact me privately via my profile page providing a WordPress admin access and an FTP access.
VonStroheim
Hi!
(1) I don’t know what the previous version was, I always update (automatically) so it must be the one right before this update.
(2) Yes, no change. Every time I click on a “sync” button, it shows “synced” and when I refresh it’s immediately “unsynced” still showing an empty calendar.
(3) I don’t know why but the error.log can’t be checked right now.
PS. This is the page: http://www.cuperuskoffie.be/opleidingen/
Hi!
Then please contact me privately providing the requested credentials, so I can take a look personally.
VonStroheim
Hi,
Can i permit site users to create deadlines/reminders using the wpbooking plugin? I plan to add this to the bottom of each post. I want the logged in users/site visitor to create a note/task for themselves with a deadline. I also want to the feature of them receiving reminders at a certain frequency before the deadline.
Can I create this feature by enabling unlimited bookings for a timeslot. So if the user creates a goal/note and picks a timeslot, he receives an email immediately and at the time of reminder/deadline with the intimation.
Cheers, Saqib
Hi!
I don’t know to which plugin are you referring to (wpbooking), anyway TeamBooking is a booking plugin which is not quite intended for your particular use case. It has a reminder functionality indeed, but you are strongly invited to read carefully the online documentation about that.
VonStroheim
Hello . Quick question . With this calendar is there demo content that can be imported or an XML file etc? . I’ve been trying to setup bookings via other calendars and it’s been quite a battle. Please let me know.Thank-you!
Hi!
There is no demo content to import. But you can try the demo site to test the creation of services. There is also a quite descriptive online documentation
VonStroheim
Hello, I’ve installed Team Booking and all seemed to work, but while customizing the form, the testpage where the calendar is setted have broken and shows the “404 Not Found”.
My website is currently online and working, What s happening?
This is my web > http://gallaeciafugit.com/
And the testpage s URL that is failing > http://gallaeciafugit.com/copy
Hi!
When in front of site’s errors, always retrieve your server’s error.log file. Once retrieved, please contact me privately via my profile page.
VonStroheim
hello, are multi-days events supported yet in v2? I have read on a comment that you have been working on it and I need to create 3 days trip from Google calendar ! thanks
Hi!
Not yet.
VonStroheim
Hy, thanks for the fast reply. I will try to force users to chose 3×1 day with handlers (open day & before submit verification). What do you think about that? Is it too tricky or you see that easily feasible?
Hi!
What do you mean by “handlers”?
VonStroheim
I mean hooks ( tbk_reservation_before_processing and tbk_calendar_click_on_day)
it doesn’t work the front end time-zone changing feature when clicking on the respective button above a calendar”
Www.lezionidimusicaonline.it/calendario-lezioni
Hi!
Your shortcode output is filled up with unnecessary < code > tags. That scrables the scripts and the design. Please check the way you have inserted the shortcode:
1) Have you copy/pasted it from the documentation directly inside your visual editor? Don’t do it. Use the TeamBooking’s shortcode button or write it manually inside the plain text editor, if necessary.
2) If you are using a page builder, then double check the page element in which you have inserted the shortcode and ensure it is a proper element for shortcodes.
3) Don’t start a new thread please, reply to that comment eventually.
VonStroheim
How can I translate the days of the week from english into french ??? need the procedure
Hi!
The days of the week (as well as the other date/time strings) are not managed by TeamBooking. They are rendered directly by WordPress accordingly to your locale in General Settings of your site.
VonStroheim
So why is the month in french and the day of week in english? And I would also like to have the fields name for the forms in french ! how is this possible ?
Hi!
I’m assuming you are running the latest plugin’s version (2.1.5).
1) Exactly, of what days of the week are you talking about? The ones in the frontend calendar? In any case, who knows? It’s your WordPress installation that should render the days in the site’s language. Feel free to contact me privately, so we can investigate together (your support period should not be expired).
2) Built-in field labels are translatable via .po/.mo files like any other string by the version 2.1.1 (current is 2.1.5), please check you are up to date and then refer to the translation paragraph of the documentation.
Let me know!
VonStroheim
ok I founded. other problem now the cancellation doesn’t works whn clicking on the link I have blank page in respons and no notification of cancellation by mail and the appointmen still stay confirmed in google calendar. An explanation and solution? (I of course authorised in setting the cancellation and tried delay at 0 or 90 days nothing changed.
Hi!
A blank page means a server error. Please retrieve your server’s error.log file and contact me privately.
P.S. could you please confirm you are using the latest 2.1.5 version?
VonStroheim
Yes 2.1.5 team booking version wordpress last version . How do I get in contact with you privatly?
In my profile page, there is a contact form.
VonStroheim
I’ve sent you a private message
it doesn’t work the front end time-zone changing feature when clicking on the respective button above a calendar”
Hi!
When reporting frontend issues, always provide a link to your frontend calendar
VonStroheim
Dear VonStroheim,
I’ve upgraded to the last version (to be sure I’ve removed the plugin and installed the new one from zero).
Big issue: when I click on “Pay” using Paypal the site stops working – the circle inside the button keeps on rolling but I’m not forwarded to Paypal site. My booking system is down 
Is there any known issue like that?
Thanks!
Hi!
May I ask you why have you installed the new version from zero? This is not the correct upgrade procedure, in order to “be sure” you must strictly be compliant with what the documentation says
When your site hangs (and this is a general advice), the only way to know why is to retrieve your server’s error.log file. Please retrieve it, and then send me a private message.
Also, please paste a link to your frontend calendar, so I can make a test reservation.
VonStroheim
Hi I have an event that requires a login. I have a special login page (not wp-login) that I want the login button to direct to. The core settings has the ability to driect the user to a custom registration page. The URL is for a registration link – not the login link..
Registration URL Logged-only services will invite users to register here
Where/how can I change the URL for the login button?
Thank you Paholei
Hi!
I guess I can easily implement in the Core settings the customization of the login link too, by the next version
VonStroheim
We are using User Role Editor plugin, and need to know what permissions a user needs to see and edit, cancel and delete reservations.
Hi!
The capability to delete/edit etc. all the reservations it’s the same generally used to identify administrators: manage_options.
The capability to see and cancel (but not to delete) the reservations that belongs to that particular user being a Coworker, it’s a custom one created by TeamBooking to identify Coworkers: tb_can_sync_calendar
Let me know if you need to know something else
VonStroheim
