451 comments found.
Hello, I’ve got pre-sale questions. I want to use Gift carts on Grouped product and let the people filing the form (For/email/message) on the grouped product page; Is it possible? The gift cart will be made of grouped products : for exemple menu, activities, beverage. Does the pdf will show the different products offered ? without the price ? Thank’s for your answer
Hi, let’s say you buy a gift card, provide your blling information at checkout and decide to send it to a third receiver. When the receiver decide to use his gift card he will insert the code in the checkout page and he will be asked to provide his own billing information… won’t we have a double billing for a single payment?
It won’t result in a double billing. It’s not like cart of user A is being sent to cart of user B.
Is there a way to re issue a gift card if somebody did not receive an email with the code in it and no code was created? Can you force a code to be created?
Can I please receive a response to this, I have a client who this plugin is not working for and I cannot figure out how to fix it. I have commented here AND emailed, and have received no response.
Hi, sorry about the delay. It’s almost impossible for a code not to be created or sent when order has been successfully paid for. If you are experiencing this issue kindly email me a temporary login to your website. Thanks
I believe I was previously using a non-updated version of the plugin, and recently re purchased it, and now updated… so anybody who purchased before the update did not receive a code… if that makes sense.
I am also having an issue using the gift cards with other coupon codes and would like to know if there is a work around. Thank you!
Can you please help me or I am going to request a refund and look into another plugin. I have quite af ew people who have purchased gift cards, but are not getting their emails, the order is stuck as “processing” and I have to go in and manually create a coupon code for them… this is a site that gets thousands of orders a month, I cannot do this for every order.
Coupon is generated and sent for every gift card order. Please install email log plugin to log all outgoing emails. Thanks
But it’s not generating them for some reason, I do not know why. Can you link to the email log plugin please?
Hello! When clients make an order, a gift code is generated for every product they purchase. It happened last year also and you asked me a login to my website to check the issue and I don’t know how but it was fixed. Anyway now I’ve updated the plugin to the latest version and the issue is still here. Please can you help me? I can’t use the plugin this way. Thank you
Hi, you have to purchase support extension to receive support for this plugin. Thanks
Ok thanks!
Hi Scopes. I will purchase the support extension but in my opinion it is not possible that I have to pay for support for the same issue every time I update the plugin! Because every time I update the plugin this issue appear…
Hello! I have two languages on my site. It seems that the e-mail template can be just in one language, right…? I have installed wpml plugin but I don’t see any option to translate the e-mail template.
Hi, can we send a picture of the gift card along with the email accordingly? For example, if a customer buy a gift card for $10 then then the email they get is a picture of the $10, if a customer buy a gift card of $20 then they will get a different picture. Thanks.
Not currently possible but can be included.
I have same issue as mjdoa, conflict with latest Woocommerce, it makes it impossible to buy simple products from our store. I found thread on wp forum that pointed to this plugin conflict. I deactivated and issue was gone. https://wordpress.org/support/topic/unable-to-place-order-no-parent-product-set-for-variation-1 Please, see what you can do to fix it. Thank you!
I must update myself! I updated the plugin, and it looks like it fixed the issue
I purchased this, set up a gift card product (simple and variable) and there is no place for sender / receiver information to be entered.
Documentation for setting this up seems hard to find.
I am interested in this plugin, however i have a question regarding lets say a gift voucher for 50$- if they only use 25$ worth- are they able to use the other 50$ on another product on the site? Thank you.
Yes, it’s possible to do that but you’ll need this plugin https://codecanyon.net/item/woocommerce-coupons-extended/17889023 as well. Thanks
Hi! what do I do for the automatic email with gift card code be sent to the customer after the order is complete? I did a test by buying a $10 gift card but never received an email with the card code. Please help. Thanks
Please request for support with username you purchased plugin with.
I just purchased the plugin and installed it. Running the latest WP and Woocommerce. Tested buying gift card product with 2 different email addresses. Paypal transaction went through but I never got an email back from my site saying anything about the gift. Also there were no options offered during purchase to indicate to whom it’s supposed to be awarded. What am I doing wrong here?
I figured out where the options were to indicate who the gift is for – under “additional information” in the cart – but my recepient email address still has not recieved any notice of the gift. Does this have something to do with the letter in the woocommerce settings? I didn’t change anything about that.
Hi, is the order marked as completed or processing?
Thanks for your quick response. It’s marked completed. I see the bar code in my list of orders but the gift recipient hasn’t gotten the email
Neither the sender nor the gift recipinet is getting an email
The email has been sent. Can you check the spam folder? Is the email a gmail? Can you also install an email log plugin to log emails sent from your server?
It’s not a gmail. I checked spam folder, not there.
Can you install an email log plugin? Also did you receive other woocommerce emails for order completed and new order?
I got the email log plug in. Will try purchasing again.
Well the log shows that 2 emails went out from my site. One to me as the site owner recording the purchase, and one to the gift recipient. But I did not actual receive either of them. ???
Are you able to receive other emails like new order email? Probably your webmail client is returning the emails and not actually sending them. If that’s the case, you will have to contact your host on fixing it.
I’ve had to deactivate this plugin due to conflicts with WC 2.6. When it’s active, I get an error message “no parent product set for variation #0”. I googled this and found a thread on wordpress.org that it was related to this plugin. When I deactivated, all is good and the cart works again. Are you planning a fix for this?
Unable to replicate such issue on our test servers.
Hi, I think there’s a conflict between the ver. 1.8 of this plugin and Woocommerce 2.6.3. It generates error ‘No parent product set for variation #0’. As soon as I disable Gift Card every thing goes back to normal.
i want to selling some digital code cards to my customer. also i need to add multiple digital codes manually ( ex texline or csv files)
i need to active auto-delivery for only certain email address . ( allow list )
after purchase completed , i should could see which digital code was sent to my customer
[ your plugin could do these things for me? or do you know another plugin? or maybe you could help me for having this kind plugin? ]
Hi
This plugin https://codecanyon.net/item/license-manager-for-woocommerce/5089794 seems to fit what you want.
Hi, In the checkout page, when user buy a gift card, he has the option to send this Gift Card to someone by giving the name and the email address.
Problem: - the recipient doesn’t receive the email… Any solution? - I cannot see who is the recipient in the woo commerce back office. How can I access to this information?
Many thanks
Hi,
A few pre-sales questions 
1 – Do you plan to update the plugin to be compatible with Woocommerce 2.6?
2 – And does the plugin generates a gift card e-mail with the person name/e-mail printed, like this: http://www.wordmstemplates.com/wp-content/uploads/2015/08/gift-voucher-template-21545.jpg
3 – Is there any plugin incompatibility you know?
Thanks
1. The plugin is compatible with WC 2.6 2. The plugin can generate an email like that BUT you will have to create the email HTML yourself. 3. None has been recorded so far.
How does this plugin covers this scenario? A customer uses some amount of the gift card partially and some balance is in there. But the customer is unable to use the same card again.
Gift cards are not re-usable.
Hi. Does the plugin generate a voucher.PDF attached in a email ? a PDF fil customisable ? Thx
No PDF is generated.
Hi, I have followed all the instructions to set up the plugin, but I don’t have the same options that you list in your documentation. Here is a print screen, you will see that the Gift Card tab is missing: http://screencast.com/t/uWreHWJNd
Also the products are not showing in the page I have set up, just the shortcode. Print screen here: http://screencast.com/t/IXwssXJ8K
Please can you help me? The site is currently under construction but I can send you logins if that would help. Thanks Kim
Hi, how do I request a refund please? Your plugin is not working and I’ve waited 5 days for a reply. Yet the comment below me gets a response. This shows me you have no intention of helping me out. For this reason I will also be rating 1 star.
Hi. What version is your woocommerce? Can you update it? Thanks
Hi. What version is your woocommerce? Can you update it? Thanks
Thank you for your response, it’s the latest version.
Please email me a temporary login to your website. I couldn’t replicate this issue on the latest version of woocommerce on our servers.
Thank you have just emailed now
I have logged in to the admin but I don’t see the plugin installed on the plugins page. Can you please upload ad activate the plugin? Thanks
Hi I reinstalled it all, they are missing from this page – http://www.fleeklashes.com/gift-cards/
Here’s a print screen – http://screencast.com/t/iZkr4xnqzp. You have the logins are you able to fix it please?
Can the plug-in be translated into Chinese with WPML?
