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Discussion on WooCommerce Gift Card

Discussion on WooCommerce Gift Card

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OK, other thing, when I set up a gift card with the option “Allow buyers to enter gift amount”, it doesn’t work unless I add an amount (in the part “general”). The problem is that the gift card looks like it has a fixed price… which is not what I want

Hi, website: http://vinsfalguieres.fr/ You will have to log in to see: http://vinsfalguieres.fr/wp-admin ID: User PSW: PleaseHelp01

Mny thnks for your help

have you been able to have a look?

Hi, so, I have created 2 products called ‘bon d’achat’ (=gift card) so you can see what I mean (please log in using the details I gave on a previous comment): http://vinsfalguieres.fr/categorie-produit/services/

I would like that my gift card looks like ‘Bon d’achat 2’. However, when you click on ‘Bon d’achat 2’ you will see that user cannot enter any amount.

When I put a defaut price of 20€ like in “Bon d’achat (possibilité de définir un montant)” ; the gift card works. However, this gift card looks like it has a fixed price of 20€

Hi, I have the same problem explained in this post: http://codecanyon.net/item/woocommerce-gift-card/6234900/comments?utf8=%E2%9C%93&term=enter+gift+amount&from_buyers_and_authors_only=0

I have ticked the box “Allow buyers to enter gift amount”; and, the gift voucher price doesn’t add basket in the menu-bar

It looks like: “1x ” “Total: ” (I don’t know whow I can send a screen shot here).

DO you know how to fix this?

Many thanks

have you been able to have a look?

I REALLY NEED AN ANSWER NOW PLEASE

Replied your message :)

Presales: Hi. I noticed that you said in the next update you’d be able to show the product names on the gift card/in the gift card email. This is the only feature missing for me. Do you know when the update will be ready? Thanks so much!

Hi, It seems that this pluggin could do exactly what I need; Just 2 questions: - is it possible to set up a gift card that ‘Isaac’ will use to purchasse 1 product in particular? I am selling courses as well as other products; and, in terms of organisation it woud be easier those gift card (for offering a course) coudn’t be used to purchasse other products. - is possible to set up a different email for the different gift card I will display. Eg: one called “someone offers you a Wine tasting course”; the other “someone offers you a voucher to buy bottle of wine”

Many thanks

You can only exclude certain categories.

OK great, and is it possible to set up 2 different emails, depending on the gift card bought? Eg: one called “someone offers you a Wine tasting course”; the other “someone offers you a voucher to buy bottle of wine Thanks

Can the sender’s name be added to the email? Would be good for the recipient to know who the card is coming from.

Hi, sender’s name is sent to the recipient using this shortcode [receiver_contents]

There is a bug with the plugin, related to Woocommerce: when the plugin is active, if you make changes to a product’s image, the product resets to “hidden” and is not visible on the site. The visibility can be changed back, but it is obviously an error with the plugin that should be fixed, and makes me concerned that it is causing other errors within Woocommerce that I haven’t noticed yet. I can’t use the plugin until this is fixed. I have emailed you, and not received a response.

It’s not a bug. If the gift card’s are being excluded from the shop page from the settings page, then the visibility is set to hidden. I already replied your email.

It is a bug. I am not saying the gift cards are being excluded from the shop page. I’m saying that when your plugin is activated, products in my store are reset to “hidden” if I change the product image. Not the certificate “product” but any miscellaneous product in my store (products completely unrelated to the gift certificate.) If you replied to my email about this, I did not receive it. Regardless, it sounds as if you do not understand what I’m saying – please let me know if I need to be clearer.

Don’t see anything in the documentation on changes to the most recent update of the product. Where do I find them before I update my gift card files? thanks.

Thanks for the quick reply scopes, however after downloading the script again I still don’t see any files related to the changes made to the plugin. I’ve looked through all the folders and files and don’t see the info anywhere. Is there a github or similar place to go to view the current changes?

Just used the free “WinMerge” to view the changes to the woocommerce-gift-card.php file as that is the only one I had customized by you so I will just upload everything included my changed woocommerce-gift-card.php file. Looks like you only changed a few lines like wpp to wgc and others.

The description for this plugin is still for the version 1.9. Recently you uploaded the 2.3. Before I update it, I’d need to know what it changes from the 2.2, please let us know. Thank you!

Pre-sales question : I wonder it there is a possibility to show the product name on the Gift Card. We want to offer several kinds of gift cards for different products. Of course, it would be nice if the name of the product appears on the card and in the email. Is that possible ?

Yes, will be added in next plugin update. Thanks

I don’t see an option to put the receiver email and content. Not sure if I set up the Gift card correctly.

Hello… Bought this plugin 3 weeks ago, having problem while setting up. I followed the instruction from your documents. Do I need to put the Regular price? If I don’t put it then the price is not showing? Where do I see the PDF of the gift certificate? How can I customize?

Hi! How can I show the name of the product on the email template? thanks!

Hello, Scopes, nearly half of the comments here are email related – the recipients of the gift cards do not get the emails. I did as advised by you – contacted my hosting company, they checked if there are no returned emails, .. No there are no. No emails with gift cards are in the spam box, I tried to enter several different emails, the result is the same – all other automated emails like new order,order completed etc they are being sent and received, but not gift card…I also made sure, as advised by you, I mark order as completed – nothing. The email log shows the emails is sent, in reality it does not come to the recipient . It is just the thought of mine, but maybe this plug in is not compatible with some other plug- ins that I have installed?. There should be the reason why his is not working… Another thing worth mentioning and it is definitely something you should look into in the future : If you create several gift cards of different value, it is not absolutely clear for the recipient what value of the gift card they received. Anyway, I am absolutely unhappy with the product, as it is not working and I just threw my money away and you, who is supposed to provide some support for the customers,cannot help me out of the situation and moreover refuse to issue a refund though I already gave up trying to find the reason WHY it is not functioning. Anyway, Scopes, the number of customer reviews/comments here show that there is definitely something wrong and you should improve your product, there cannot be so many idiots ( excuse my French) like me who cannot have their gift card emails sent.

In the file woocommerce-gift-card.php, on line 194, I think you shoul remove that “span.amount{display:none;}” because it’s hiding the price also in the sidebar’s cart widget. I think you should find another way to hide that value from the main content. For example, use ”#content span.amount”! Thank you.

I added “span.amount{display:inline !important;}” to my css to make prices display in sidebar’s product_list_widget. Now the problem is that the custom amount gift always displays 0,00 in the product_list_widget. In the cart page the choosen amount is correctly displayed, but not in other pages sidebar’s widget.

In the file woocommerce-gift-card.php (line 193): echo ’<input type=”text” name=”gift_cart” placeholder=”Enter Price”... I think you should make that “Enter Price” translatable. Thank you.

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Hello, can anyone answer the questions please? they were emailed to you via support contact form twice, so far no answers came.Thank you. purchase license c90a0b0f-25f4-4ad1-84c5-0c52e9bbf695 – 4 May 2016

I have responded to your email. Thanks

Hello – I purchased this plugin but it is not working. I emailed you last week (with my purchase ID), and still have not heard back. Gift recipients are not receiving the email stating that someone has sent them a gift card (though the customer purchasing the gift card receives a receipt for the purchase.) If we can’t get this to work, I assume you will refund me, since I will need to find a different plugin that does work. Thanks!

Can you please resend the email.

I just sent another email with temporary login info, using the “contact the author” option through Envato Marketplace. If you do not receive it, please send me your email address so I can email you directly. Thank you!

I made a test order on your website using my email. I did not receive any email either from woocommerce or the gift card plugin despite the fact that they were actually sent http://awesomescreenshot.com/0f05vkt04d . Please contact your host or check your webmail. The emails are being sent but they are returned as sending failed and the supposed recipient is unable to receive it.

Hello, I’m going to buy this plugin, but before I’d like to know: Is it possible to set a gift card valid for a category of products only? Thank you.

Is there anyone who could answer, please?

Hi, you can exclude certain categories ID.

I’d prefer to include only one category instead of excluding all the others.

Is there documentation for how to set this plugin up? I have it installed, and have found the settings tab in Woocommerce, but I am having difficulty understanding how to make it work.

Hi,

Presale Question: I just wanted to check to see if there was functionality with this plugin for the recipient to check balance of voucher? Looking for this feature but in the case that the recipient doesn’t need to be logged into an account to check (as they weren’t the one that purchased and signed up).

If you do have similar functionality to this i’ll purchase but wanted to check first.

Thanks,

Jessica

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