292 comments found.
Hi, I’m interested in purchasing the plugin – just had a quick pre-sale question:
Does this plugin support dependent drop-down fields.
Example – the user selects ‘make of car’ and when they’ve selected the make another dropdown appears enabling them to select ‘model of car’ based on the make they’ve previously selected?
Many thanks!
Hi ajfenwick, Our plugin hasn’t supported that function yet, but we will update soon in the future 
Tommy
Pre sale question. I love your plug-in but my client’s needs is: in first step I choose a value of many, based on the value that I have chosen in the second step I see the linked values, for example a price for a subscription. The values of the second step are connected to the choice of the first, is different from the others. Same thing for the third pass. It’s possible?
hi inshortezza. Our plugin hasn’t supported that function yet, but we will update soon in the future. Thank you very much.
Thanks
Hi, i have problem with your product Contact Form 7 Multi-Step. I get error js – Cannot read property ‘success’ of null (file cf7mls.js).
Hi Mmk88, Please add a ticket here https://ninja.ticksy.com and our support will help you check it.
Tommy
Hello, I am very interested by your contact form, you have to add a option to know the IP address of the sender of a message. ? how to add a check box with a link to the CGU? thank you
Hi hostingames, Yes you can know the IP address of the sender. And what about CGU? can you explain more?
Tommy
Hello ,
Have you included the protection against XSS and CSRF attacks, SQL injection?
possible? to have an option to retrieve the IP address of the sender of a message
possible? add a checkbox I check the checkbox: I have read the Terms of Sale with a link redirects to the Conditions of Sale
Thank you
Hi hostingames, let me answer your questions:
Option to retrieve the IP address of the sender of a message => Use Contact Form 7 Database here: https://codecanyon.net/item/contact-form-7-database/14684587
Add a checkbox I check the checkbox: I have read the Terms of Sale with a link redirects to the Conditions of Sale => Use acceptance
Have you included the protection against XSS and CSRF attacks, SQL injection? => Plugin just splits form with js, it does not do anything with database
Tommy
Hi,
I am interested in buying this, but want to check if the ajax multi-step functionality will work via the revolution slider too?
Thank you for your time,
Hi ThemePalette, Yes it’s worked fine
Tommy
Hi,
My client has purchased this plugin.
I have a question, Is it possible to display the value of 1st step in the second step to make it like a confirmation page before submitting the form?
Thanks
Hi imshak, We don’t have this option at the moment, maybe in future. If you need it now you can request a custom service.
Please let me know if you have any questions,
Tommy
Someone above mentioned that the multistep uses AJAX so that the page doesn’t reload on everystep.
Is it possible that an email could be send out on each step?
Kevin
Hi Kevin, Yes this plugin us Ajax for each step
Is it possible that an email could be send out on each step? => Our plugin doesn’t support that function, if you want this function, we will do it for you with $25 per hour.
Tommy
Good afternoon, Today I bought the “contat-form-7 multistep” plugin By following your instructions, it works but it changes the properties of the head of my wordpress theme. MI theme is JUPITER 5 Can you help me? Thank you,
A greeting.
Hi 2mdesign, Thanks for choosing our plugin. Please send your admin access + FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you fix it.
Tommy
I just installed it but it seems to mess up my theme. I’m loading all js in the footer so not sure if that has anything to do with it. Any idea how to move the JS to the footer? More specifically I think it’s affecting Visual composer background images in my site. Site is not launched so I don’t have a preview for you.
I’m also using option tree, it may be breaking that I don’t know?
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Hello dailce, Thank for choosing our plugin. Please send your problem detail with admin access + FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you check it.
You can upload your website to a hosting demo so I can easy to check your problem.
Tommy
I’m having the exact same problem as roca01. I have a back button that shows up on every page.
Hi chrisuws, Thank for choosing our plugin. It’s seem you setup wrong. Please send your admin access via my contact form http://codecanyon.net/user/ninjateam then I will help you fix it.
Tommy
Hi I need to get my header fixed. I cant quite seem to figure it out
Hi aegismarketing, Please send your problem detail with admin access + FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you check it.
Tommy
Hello, I have a problem with the “Back” button it appears from the beginning of my form.
http://www.transport-navette-ain.fr/demo/reserver-navette-aeroport/Thanks for your help
Hi roca01, Thank for choosing our plugin. Please send your admin access + FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you fix it.
Tommy
Hi wondering if this plugin can do the following:
Step 1: Chose option A or B. If A: Then show STEP 2 If B: Then show STEP 3
Basically depending on what the user selects have them fill out form 2 or form 3.
Hi dailce, This is logical feature. I will release this funtion in future.
Please let me know if you have any questions,
Tommy
Awesome looking forward to it.
Hi Ninja Team,
Great plugin! I installed and it worked perfectly. My multiform (6 parts) peformed as it should have and I received all my test messages.
The problem is the css (or some other code) in the plugin is messing /breaking my themes template. All elements that should be the full width of the screen are now reduced to fit the column width on all pages. Also, the breadcrumbs and page tile have all been changed to “General Contact” on every page.
I have had to deactivate the plugin to get my site to view correctly.
Is there a quick fix for this I can do or can you assist?
Cheers.
Sebastian
Hi fishNETad, Thank for choosing our plugin, Can you send your admin access and FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you fix it.
Tommy
Hi Tommy, Thanks for the prompt reply. I’ll send the info shortly. You will have to activate the plugin to see the effect it has on the site’s layout. Cheers. Sebastian
This plugin seems to be conflicting with standard forms. It’s making it where the forms don’t submit if they aren’t multi-step. How do I fix this?
Single Page Form – Broken: http://www.shorttermcareinsurance.org/short-term-care-insurance-experts/ Multi Step Form – Working: http://www.shorttermcareinsurance.org/short-term-care-insurance-quotes/Thanks
Hi voudini, Thank for choosing our plugin. Please send your admin access and FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you check it.
Tommy
Hello, I just purchased your plugin and we’re using it to do a step by step form through contact form 7.
However, upon installing the plugin the pages immediately lost all structure and all elements were eliminated. The site is being built on the latest Enfold theme with the newest version of Wordpress.
Is there a conflict with the avia framework and this plugin?
Any help would be greatly appreciated because this plugin would work well for what we want to accomplish.
Thanks
Hi ahavens30, Thank for choosing our plugin. Please send your admin access + FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you check it.
Tommy
Hi. I have a pre sale question. With this plugin can I add a Upload field to my multi step form? I did a website for my mechanic and He wants a form with the option to upload a picture similar to this one: https://estimate.calibercollision.com/ Thank you
Hi Zattuvision, Yes you can add a Upload field and other fields type. I will support you if you can’t do it by yourself.
Please feel free to let me know if you have any questions
Tommy
Hi,
I’d like to create a 3-step contact form. Do I need to create 1 form with 3 different sections or do I need to create 3 forms?
Thanks for your reply.
Hi helenyau, You only create one normal form, then add step tag (click on step button) then it’s work. You can copy code in my demo website for test.
Please let me know if you have any questions,
Tommy
Thanks for your reply.
Here’s the code of my form :
1 Personalinformation
<label for=”gender”>Mr/Mrs</label> [select your-gender first_as_label “Mr” “Mrs”]
<label for=”name”>First name</label> [text* your-name]
<label for=”lastname”>Last name</label> [text* your-lastname]
<label for=”age”>Age</label> [select* your-age first_as_label “18” “19” “20” “21” “22” “23” “24” “25” “26” “27” “28” “29” “30” “31” “32” “33” “34” “35” “36” “37” “38” “39” “40”]
<label for=”phone”>Phone number</label> [text your-phone-number]
<label for=”email”>Email</label> [email* your-email]
<label for=”password”>Password</label> [text* your-password]
<label for=”confirm_password”>Confirm Password</label> [text* your-confirm-password]
<label for=”country”>Country</label>[select* your-country first_as_label “France” “Great Britain” “Deutschland” “Suisse” “Bulgaria” “Luxemburg”]
<label for=”state”>State</label> [text* your-state]
<label for=”zipcode”>Zip Code</label> [text* your-zipcode]
<label for=”address”>Address</label> [text* your-address]
<label for=”submit-text”> I agree with the Terms and Conditions.</label>
[cf7mls_step cf7mls_step-917 “Back” “Next”]
2 Choose yourpacket
Select packet (required) [checkbox* your-packet exclusive “Your TV Basic” “Your TV Basic+” “Your TV Premium”]
<label for=”submit-text”> I agree with the Terms and Conditions.</label>
[submit “Submit”]
I have 2 problems :
1) The form shows the 2 sections at the same time
2) I use the Elegant themes’s Divi theme. When I activate your Contact Form Multi-step plugin, my website, which was displayed in full width, was changed to be displayed in right sidebar style. Do you know if your plugin is compatible with the theme I use?
Thanks!
Hi helenyau, I have sent your code to development team check it. About Divi theme can you send your theme + FTP via my email contact.ninjateam@gmail.com. I will help you check it.
Tommy
Just bought this plugin too! 5 stars on this and your YouTube plugin as well. Great work!
Wooo Hooo!!! Thank you so much 
Also, it conflicts with the Visual Composer. My bg images have disappeared. When I deactivated your plugin the came back again.
Thank for your report. I will check with Visual Composer. You send admin access + FTP via my contact form at http://codecanyon.net/user/ninjateam then I will help you check it.
Tommy
Hi patryykk, I just test with VC and it’s worked fine. Have you upgrade VC new version?
Tommy
