2063 comments found.
Hi Guys I opened a support ticket because I struggeled with getting the plugin to work, please please have a look at my ticket, my client is in a hurry to get this thing up and running. My ticket number is Private Ticket #741559. I would really appreciate it.
Hi, we have had an overwhelming amount of support requests since the latest WordPress update. Please be patient as we handle tickets in the order that they arrive. Thanks.
Hi I can understand that, thanks for letting me know.
Hi, i wan to buy this, but have some questions.
1- I want use to gym class (for customers to sign up for classes). For example Monday 10:00-12:00 Yoga. 10 slots.
2- I can reduce the number of data to register?
3-it is possible for registered users only?
Here are the answers to your questions:
1. Yes, this is possible. 2. Yes, you can modify the amount of seats/spaces available in your event. 3. No, the plugin does not work with user registration unless you use a third party plugin to restrict access to the event information and registration.
I just purchased this plugin and it broke my website. I have attached a screenshot of what happens to the page when the plugin is activated and deactivated. It seems it is causing some .js errors. Please see attached and advise. Also, if it’s not compatible how can I get a refund since it won’t work?
http://postimg.org/image/v4xle4yjb/did you seek support before requesting a refund?
Im not asking for a refund at this point in time. Instead I would like to know if you can help me resolve this issue before going the refund route. I just bought this yesterday so no I haven’t gotten any support other from the theme author who helped me determine that there was a compatibility issue using this plugin in my current environment. So any help is greatly appreciated. Thanks.
I understand 
go ahead and create a support ticket here: http://eventsplus.ticksy.com/ provide both ftp and wp admin log in details so we can go in and fix this for you. Keep in mind that we’ve been flooded with support requests since the last WordPress update so please be patient. We’re working around the clock to get all these issues sorted out. Thanks!
Great plugin in! Is it possible to edit text on the confirmation page before the payment? the page generated by the url
http://domainname.tld/evrplus_registration/?action=show_confirm_mess&....Current text is:
Your information has been received. A confirmation email has been sent to:..... Registration, however, is not complete until we have received your payment ….
I wish to change some wording and move the sentence “A information email has been sent to …” at the bottom.
Which is the file to edit?
Thanks
Yes, you can edit the message in General Settings > Confirmation tab. Its the last text box at the very bottom of that tab.
Having some major errors and only resolves if i turn off all Plugins? I cant turn these off and I have been told by support that these issues where resolved? Is there a plan to fix the conflicts thatyour plugin causes? I dont seemt o be the only user having these issues.
Regards
tic method Wdgpo_Installer::check() should not be called statically in /home/siconsul/public_html/wp-content/plugins/google/plusone.php on line 55
Strict Standards: Redefining already defined constructor for class Wdgpo_Codec in /home/siconsul/public_html/wp-content/plugins/google/lib/class_wdgpo_codec.php on line 17
Strict Standards: Non-static method Wdgpo_Options::populate() should not be called statically in /home/siconsul/public_html/wp-content/plugins/google/plusone.php on line 60
Strict Standards: Redefining already defined constructor for class Wdgpo_AdminPages in /home/siconsul/public_html/wp-content/plugins/google/lib/class_wdgpo_admin_pages.php on line 11
Strict Standards: Non-static method Wdgpo_AdminPages::serve() should not be called statically in /home/siconsul/public_html/wp-content/plugins/google/plusone.php on line 82
Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method WOOEXIM_Import::translations() should not be called statically in /home/siconsul/public_html/wp-includes/plugin.php on line 525
Strict Standards: Non-static method phpxtFaviconXtManager::phpxtFaviconXtManagerMenu() should not be called statically in /home/siconsul/public_html/wp-content/plugins/favicon-xt-manager/index.php on line 170
Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method WOOEXIM_Import::admin_menu() should not be called statically in /home/siconsul/public_html/wp-includes/plugin.php on line 525
Strict Standards: Non-static method phpxtFaviconXtManager::phpxtShowFavicon() should not be called statically in /home/siconsul/public_html/wp-content/plugins/favicon-xt-manager/index.php on line 175
Please create a support ticket and provide both ftp and wp admin access so we can fix this for you. Thanks.
Hi, when I activate the plugin, the menu does not load correctly, how I fix it?
Make sure you are using version 1.6.4 of the plugin. If the issue persists, please create a support ticket and provide both ftp and wp admin login details so we can fix it for you. Thanks.
I download it today, where I can send you my access in private?
you need to create a private support ticket here http://eventsplus.ticksy.com/
Ticket created
Pre-Purchase Question: If a person pays via stripe, will it auto mark as paid in the backend? I saw this functionality wasnt there for Paypal
Yes, it should automatically mark it as paid. We will be doing the same for paypal soon
I too have the problem / conflict with Visual Composer. I just bought the plugin but can’t use it. Please fix asap.
We already have a fix and will be submitting an update for approval here shortly.
The visual composer itself works now, but in the settings page, there are still errors with the visual editor (they don’t load) and examples (f.e. for emails sent) don’t work.
ok, please create a private support ticket here: http://eventsplus.ticksy.com/ and provide both ftp and wp admin access so we can look into it. Thanks.
After updating last event calendar version i’ve got problems with my menu. In the error console it says: jquery.js?ver=1.12.3:2 Uncaught Error: Syntax error, unrecognized expression: a.poplight[href^=#], does anyone can help me about it? Thank you
We will be releasing an update with a fix shortly.
Hi There. I have searched but not seem to find. I really like the look of this plugin and want to purchase it but before that I have two question. Is there ZAR (South African Rand) support as currency and is there a mygate, paygate and sageone plugin for payments?
Hi, currently there is no South African currency as it is not supported by paypal but we will be adding a new feature in version 2.0 that will allow you to add your own currency symbol when offline payment is chosen.
The latest update of this plugin in breaking my site. When I try to make a regular post, and save it the content disappears. ?If I disable the Events plugin, it fixes the problem.
You need to create a support ticket here: http://eventsplus.ticksy.com/
Thank you for responding, but It won’t let me because my support key is expired. But this is not a support issue…it is an issue with the plugin.
If its an issue with the plugin, than you must seek support for it, so it is a support issue. You need to purchase support so we can fix the issue for you.
Hi there, I have searched the comments but am unclear on whether you have multiple calendars available yet. We would need a different calendar for each location we service, do you have this yet? Thanks so much
You can add multiple calendars to display specific categories only but not locations, unless you name each category the same name as the location than it will work for you.
plugin is malfunctioning the text editors in my installation
Its conflicting with visual composer. Can you fix please…if not I would like a refund.
You need to create a support ticket here: http://eventsplus.ticksy.com/ Thank you.
I have. you have not commented on my ticket yet
Public Ticket #733746
ok, please be patient and we will get to your ticket shortly. Thanks.
Will there be an official release to fix this issue as I am still waiting on a fix guys.
Yes, we’re releasing an update with the fix in the next 24-48 hours. Thanks.
?Hello
With the updates today you plugin has broken the theme Kleo. The dropdowns are not working and in the member directory hides the users. Thought I would let you know. Please let me know if you have an update for this fix.
Thanks
John
You need to create a support ticket here http://eventsplus.ticksy.com/
Hello – It wants me to pay – I will figure it out just thought you’d like to know. Thx
I think your support has expired.
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘else’ (T_ELSE) in /home/roundupsite/public_html/wp-content/plugins/eventsplus/evrplus_admin_menu.php on line 1
You need to create a support ticket, this comments section is for pre-sales questions only. Thanks.
Thanks but I’m not paying for support on something I already purchase and is now broken because of wp updating – This should be covered under the purchase agreement. Please update when you get a chance – thx for understanding
you’re welcome
You demo doesn’t seem to work
We have fixed the issue and it should be working now
Love the plugin. I can tell you’ve put a lot of work into this. Do you have release notes for 1.6.3? wanted to see if there’s anything new that I can implement. Thanks!
Hi, sorry for the delay in response. You can view the changelog in the plugin’s listing page of codecanyon, scroll down to the bottom until you find the Updates section.
When they customer pays vial paypal will it mark them off in the backend as paid?
you have to manually post each payment, this is to avoid any non-paying attendees from attending your event.
This is becoming an admin nightmare as having lot of people booking doubbles the workload. Will this be address in the future? Also the email conformation is this sent out when the customer has booked or marked off in the backend?
Yes, we will make this an automatic task in the new version 2.0 of the plugin. You can choose in General Settings whether you wish to send notification emails or not when a customer registers.
Thanks, Will the payment loop be sorted as if we have an event wit say 200 attendance we then have to go in the back end 200 time and mark them as paid.? It’s alot of admin.
for the time being that its how it should be done.
Please can you let me know when you are looking at releasing version 2.0
We don’t have an exact date on it yet.
I need to add an additional currency. How do I go about doing this?
Hi, you need to have php knowledge in order to add a new currency. You can hire a freelancer to this for you for a small fee.
Hi,
Can the custom forms be linked to a ticket type rather than at event level?
For example, we sell Adult and Child tickets. We do no need any info for adult tickets however it someone select 2 child tickets, could a custom form appear asking for details for both child tickets?
Thanks,
Frank
Hi, this is not possible, the registration form doesn’t use conditional logic.
