This author's response time can be up to 1 business day.
Hello there, I purchased your plugin with the idea to use the extra tickets as options as discussed in these thread, in my situation I would like to add the option for “transfers” to a event. After I set these up as tickets I notice that the if the user selects these “extras” they are regarded as a extra registration, and then the user to asked to provide a second name for the “extra” ticket. How can we solve this issue?
I can see in your docs that there should be a option in the FEE’s for events panel but it looks like their is a bug in this version of the plugin. I can see other users are having the same issue. I have already logged a ticket in support.
Is there a way I can test your wait list function? None of the demo’s are sold out, so I can’t see how that option works.
waitlist can only be tested once you have your own events running.
Hello, I have a pre-sale question. Is there payment for event only via PayPal and Authorize.net or I can add another payment possibility? For example like Woocommerce?
At the moment you can only use PayPal, Authorize.net, and Stripe. If you want your own payment gateway integrated, we can provide you with an estimated cost and turnaround time.
Thank for very quick response
You’re very welcome
[presale] i saw a option to share the events to sociale media, what about whatsapp?
whatsup is not available at the moment.
when i want to share the even on facebook it shows as description “EVREGIS”. what text will appear on facebook or twitter when share the event? and how to avoid that it shows EVREGIS??
Please proceed to create a support ticket here: http://eventsplus.ticksy.com/ so our developers can look into your issue. Thanks.
When someone purchases tickets / registers for an event, can they later view a history of all tickets purchased or events attended, say in their “my account” area? Or can I (as admin) click on that user and view all events they registered for? Is there functionality for this, or is it possible to achieve this with custom coding?
Hi, the user cannot view their past history but you as an admin can view all this information in the admin backend.
Thanks for the reply! So there is a place I can click on a user and see a history of their ticket purchases / event registrations?
you would have to find the user, the plugin doesn’t create user accounts with wordpress
Hi, I buy your plugin and have a little question about this. It’s possible to add a field where people attach to their registration a CV ?
at the moment this option is not available but we will add it for the next update.
Coutdown clock is not appearing, its on in config, some translation i can not translate and share on facebook shows as description EVRREGIS, see http://nimb.ws/0iOTc1 and still no solution
Did you update to the latest version 2.2.1 that was just released now?
yes i did
did you create a support ticket? were these issues fixes throught the support forum?
already did a few days ago
Please provide the ticket number so I can check personally
ok, our developers tell me that the translations are not included in this update. The other issues are related to your theme. If you do not wish to wait, you are welcome to request a refund and we will gladly approve it from our end.
i can wait for translation, but what about my theme. Its a actual theme what is just updated. How to fix it, so i can ask theme developer
you need to continue discussion with our developers through the support ticket you created.
i asked how to fix, but no reply!!
you need to reply to the ticket again. We cannot assist you through this message board.
I have a couple of problems – the footer widget is showing expired events, and after upgrading to the latest version the footer widget text is white against a white background. How can I fix this? http://www.straightshootertutor.com
Hi, the text color is inherited from your theme. If you have your footer text set to white in your theme than it will display white in the widget as well. You need to configure it directly from your theme.
What about the expired events showing in the widget?
we have to see the widget first. Once you have fixed the font color issue, create a support ticket so we can look into it for you.
Is it possible to configure the register form on single view without payment options? So i can choose your module for intranet seminars booking?
You can have free events but the calculator with pricing cannot be removed as it is used to control amount of seats and avoid overbooking.
Can I sell the tickets in a package system and then give the option to reserve in the event the want only for the package they bought? Let say I bought a package with 3 seats but I do not know when to use it, but I have the option to reserve until they are all use.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $12.50