276 comments found.
Hi,
I’m using Freshmail & want to pass on a couple of custom values via hidden fields. I’ve successfully added the hidden fields to the form using jQuery, but they aren’t processed/passed on to Freshmail when the form is submitted.
Is there a way that I can add the hidden fields so that they will be processed, or is there another way of approaching this (eg function override in functions.php)?
Otherwise i’m very happy with the plugin – great job 
Thanks
Tom
Hello craftygeek,
you should look in NKS-subscription/main.php to make customizations https://www.dropbox.com/s/vu8vlteir0urfo5/Screenshot%202016-05-26%2013.24.38.png?dl=0 passing your hidden values and then handling them in function addFreshmailSubscriber in NKS-subscription/include/nksub_mailing_list_wrapper.php https://www.dropbox.com/s/uwugtya8p9uh74h/Screenshot%202016-05-26%2013.26.26.png?dl=0
Best Regards,
Looks Awesome team
Great thanks – i’ve just added my values directly into the custom fields array for now…would be nice if this could be added as an extra input in the settings, or a hook in the plugin that could be accessed through functions.php 
Hey Ninja Kick!
I just bought your ninja subscription form, and it works great! One problem is that it seems to interfeer with my theme in some way? A outlined circle is messing with the floating subscription button, and the icon picker dropdown is choosing some wrong icons (i have a icon picker in the uncode theme with about 2000 icons). I think your picker is just choosing the first 10 icons in the directory or something?
Check it out here: www.bloedhat.dk
Hello Chrislomol,
we can’t see issues with plugin displaying correctly https://www.dropbox.com/s/cr46x67xzel0cyr/Screenshot%202016-05-12%2013.58.28.png?dl=0 Can you please provide screenshot what’s wrong?
Best Regards,
Looks Awesome team
Hello!
I have a problem with the service Get Response. After subscription, the contact is inactive and autoresponder don’t work. Support of Get response said that must be added to the autoresponder cycle “dayOfCycle: 0” Can you help me? Where to insert this code?
Thank you.
Hello jora12,
please leave support enquiries from account that was used to purchase. If you purchase 3-in-1 pack please leave message on its comments section. Thanks for understanding.
Best Regards,
Looks Awesome team
Hey,
I have tried to use the plugin on mobiles (Changed “Show on mobiles” ) but there is a problem with it.
When the plugin is activated to be shown on mobiles the website becomes white and until the user makes a scroll action the website is not seen at all.
Please check this problem, I will give you all the details you need for this.
Hello AlonKatz,
please contact us via form and send your URL and temporary admin access so we can inspect this and help. Please also refer to original comment or duplicate issue description in email.
Best Regards,
Looks Awesome team
Hello, I’d like to buy your plugin – it’s look very nice! But earlier, can you answer me, is that a possible to active sliding from the other link or button in the site. (Example. I’d like to click on button in revolutionslider and if i click – the newsletter sliding from left)
Hi brandingo,
You can set custom trigger, yes. Check this before purchase http://sf.looks-awesome.com/docs/Customize/Add_Opening_Trigger_to_Your_Button,%20Link_or_Image
Best Regards,
Peter
Docs & FAQ | Contact Us | Twitter | Facebook
Hi, I turned off Ninja Kick Subscription for mobile devices. However, it is shown among other platforms on my iPhone. Is there a solution to fix this? Thanks!
Hello dariojuergens,
this most likely is caused by cache plugins. Add this custom CSS on settings page to hide via CSS
.nksub_mobile .nks_cc_trigger_tabs, .nksub_mobile #nksub_sidebar {
display: none !important;
}
Best Regards,
Looks Awesome team
Hi, I’m having a issue on my ninja forms, when the form appears, and I fill in all the fields and I push on the button send, something is wrong and the forms is not sent. Any suggestion? Thanks a lot
Hello famobyl,
please leave support enquiries from account that was used to purchase. Or if you purchased 3-in-1 pack copy comment on its comments section http://codecanyon.net/item/ninja-kick-series-all-in-one-pack/9056249/comments Thanks for understanding.
Best Regards,
Looks Awesome team
I have looked through these comments and not found what I need.
I want to create button on the site that opens the panel when clicked. I don’t know anything about classes and the sort and use a drag-n-drop interface – Enfold by Kriesi.
When creating a button it gives me something like this:
[av_button label=’Click me’ link=’page,3656’ link_target=’’ size=’small’ position=’center’ icon_select=’yes’ icon=’ue8b7’ font=’entypo-fontello’ color=’theme-color’ custom_bg=’#444444’ custom_font=’#ffffff’]
How does that work with triggering the side panel. I know it needs something like this included but I have no idea how: EXPOSE FORM!
Thanks
Hello frankkremer,
please leave support enquiries from account that was used to purchase. Or if you purchased 3-in-1 pack copy comment on its comments sectionhttp://codecanyon.net/item/ninja-kick-series-all-in-one-pack/9056249/comments . Thanks for understanding.
Best Regards,
Looks Awesome team
I followed the instructions at http://sf.looks-awesome.com/docs/Getting_Started, got an installed successfully message and when I clicked on Activate plugin it made the website crash, now I can’t even access the wp admin panel and the website itself is down.
Here’s the error message I got. I’m aware it mentions a different plugin but I also know that what triggered the error was the activation of this.
Please advice.
Fatal error: Call to undefined method FmRestApi::setVerifySSL() in /home/laugom2/beatscatcher.com/wp-content/plugins/freshmail_for_wordpress/src/Plugin/Newsletter/Freshmail.php on line 153
Hello andresmejia,
the other Freshmail plugin conflicts with . We recommend to disable it if possible. You can send us admin and FTP access so we can edit code if you need to resolve conflict
Best Regards,
Looks Awesome team
This doesn’t seem to work with the W3 Total Cache plugin. Do you have any suggestions on fixing this issue?
Hello innuma,
you should add plugin files to exceptions https://www.dropbox.com/s/wljmolw6o6byxgx/Screenshot%202016-03-15%2017.18.05.png?dl=0 and not moving JS files to the footer
Best Regards,
Looks Awesome team
Hello. How do I select a different font awesome icon for the button which opens the slide-out? I can see that I can select a few from the admin panel, but I would like to select another one from the font awesome library. Thanks.
Hello The_Peloton,
you need to target button with custom CSS, set font-family to Font Awesome because plugin uses custom font https://www.dropbox.com/s/afdg7bu3xdjzyeq/Screenshot%202016-03-15%2017.21.18.png?dl=0 Here’s selector:
.nksub-tab-icon .fa {
font-family: nksub_icons;
}
.nks_cc_trigger_tabs .nksub-tab-icon .fa:before {
content: "\e01c";
}
Best Regards,
Looks Awesome team
Dear customers,
Our main tech guy is on vacation till March 12th. This is his first vacation for the two years and we would like to keep him from burning out. So he could provide the top quality and fast support for you in future. After a short vacation period he’ll be back to you and help.
During his absence, we will try to answer some simple questions. But this is not guaranteed till March 12th. We appreciate your patience. Sorry for any possible inconvenience you have about this.
You are the best clients ever!
Thank you,
Looks Awesome Team
Hi, I love the functionality of this plugin, but when I configure it for Constant Contact it says it was a success but the new name is not being added to the list in Constant Contact.
Hello bradvader,
you sure you’re not adding the same email? Do you see list in settings? Share URL to check this and most likely we will need access to fix if necessary
Best Regards,
Looks Awesome team
Hi, epic plugin! I’m finding my logo is overlapping the main text header though? Any ideas why this might be happening? I’ve uploaded a 230×230px image and then tried 115×115px and they’re both displaying the same.
Thanks for the assistance 
Mike
Hello Mike,
this is design feature like shown on demo https://www.dropbox.com/s/rp21k796wcibojm/Screenshot%202016-02-19%2015.00.18.png?dl=0 Try to select another theme https://www.dropbox.com/s/mj8tx7g4j1nulez/Screenshot%202016-02-19%2015.00.59.png?dl=0 under Forms tabBest Regards,
Looks Awesome team
ahhh so it is… sorry! yup, looks great now with a different theme
cheers!
Hey,
I just purchased your plugin and I have many problems.
1) Choosing classic theme makes the submit button show the spinner loader all the time.
2) How can I make the name field be required like I had in my previous signup form for MailPoet?
3) After I signup and I try to signup again the form does not show me I am already signed up, instead it keep telling me its a success.. The form from mailPoet did show a correct message when trying to signup when already a member.
4) A true deal breaker for me is that the option: “User does first scroll” just does not work at all.. nothing happens..
Please let me know how can this issues be fixed.
My website is: https://www.golden.co.il/ (Tested on chrome, latest verssion)
Thanks.
Also I forgot to mention, the plugin does not look responsive on mobile and pretty much unusable at this point (Tested on Nexus 6P). Hope to hear from you soon.
Hello AlonKatz,
please contact us and send your login URL and temporary admin access so we can inspect this and help. Please also duplicate issue description in email. We will check and fix 1) and 4), for 2) plugin should be customized, 3) is not implemented and unlikely will be. We will check if plugin behaves on mobiles like it does on demo. If it’s the same we don’t plan to change it and fix this if there is difference or theme conflicts
Best Regards,
Looks Awesome team
Hey, I was wondering if this plugin supports the premier version of icontact?
Hello frisbo,
it supports iContact in the way you can use iContact auth to use their API to add opt-ins to mailing lists automatically. Not sure it matters if it’s premier or not
Best Regards,
Looks Awesome team
I haven’t purchased this yet but I’m curious can this be triggered by an exit intent? Thanks!
Hello chrishudson918,
it doesn’t have such option. Only on page load and page scroll
Best Regards,
Looks Awesome team
Great plugin! I added the “Name field” but it is only accepting one word for that field and I need the ability to capture the first and last name of someone submitting the form. How can I accomplish this?
Hello snrodich,
Name field should be filled with full name. We recommend you to edit field placeholder in nk-sub.php to make this clear. If user entering name using schema Name Surname in this field plugin recognizes this and depending on mailing services used sends first name and last name separately to it
Best Regards,
Looks Awesome team
Hey,
I have some layout problem, I’m using PRESSO theme in Boxed mode and there’s problems. My background is hiding behind two grey side bar.
Hello DrWatsonQc,
please leave support enquiries from account that was used to purchase. If purchased pack 3-in-1 please leave request in its comments section. Thanks for understanding.
Best Regards,
Looks Awesome team
I would like to insert a [shortcode] instead of the default form, you can? Thank you
Hello FabioAl,
check this plugin rather http://codecanyon.net/item/ninja-kick-sliding-panel-for-wordpress/6796296
Best Regards,
Looks Awesome team