I’m afraid I don’t know off hand. Would you be willing to let me login to your dashboard and take a closer look? You can send credentials via private message:

I sent the requested info via private message but have not heard back. Do I need to resubmit?

My sincerest apologies! I had your website open in my browser but I had not finished debugging. I will return to it today and respond to your email as soon as I know more.

I’m afraid it does not have a multi-option fee, only a checkbox. So you could have two checkboxes but it won’t force be able to force one selection like a radio or select box would.

I think you could make this work using the conditions. It seems to me you could make two rows, one for orders below $35, and one for orders above $35. The row for orders below $35 would have a percentage fee of 100%, and orders above $35 would have a flat fee of $35.

Definitely! One of the required fields for each fee is ‘Location’. You must setup at least one zone for the fee to apply to, and this means that you can setup as many zones as needed and apply different fees to each.

Awesome! I will let my client know!

Have you created any zones yet? The location field is required but populated with zones created under the ‘Shipping Zones’ tab of your WooCommerce Settings page. Please visit this page first to setup one or more locations that the fee will apply to. Then it should save once you can select this zone.

Sure, I would be happy to answer any questions you have.

• Yes, you can set a fixed fee per product. There is only one settings page so you would need to create a condition that looks for a specific product (if that’s what you need). Then there is a checkbox you can enable that will multiply the fee for each qualifying item purchased.
• There is an option to combine all fees into one line if you prefer, but this is a choice. It will only apply to required fees, however. Optional fees must still be displayed on separate lines.
• Yes, you must specify the name for each possible fee manually, this is a required field in each row.
• There is an option to tax the fee or not, if that’s what you mean. In terms of conditional statements, yes, you can choose the price inclusive or exclusive of tax.
• No, I’m afraid coupons are not supported at this time.

I’m afraid at this time the plugin does not register or pull the names from WPML’s String Translation, but it’s definitely something on the list for the next update. If you could open a new ticket on the support website I will be able to share some files with you to hopefully get this working a little sooner for you so you can at least have this portion of the update.

There are three required fields, but usually it is the location that people miss. Please visit the Shipping Zones tab and create one or more zones. This will populate the Location field so that your fees can save.

It might be possible with this plugin. There are priorities involved, if you setup multiple rows in the fees table but give them all the same title, only one will be returned, and it will be the first row in the table that the customer qualifies for. You can also apply this logic on a per item basis so if they order more than one product, the fee will be calculated for each product in the cart separately.

The available conditions may not allow for a specific variable product value, but worst case scenario you could use shipping classes to denote whether the item is 250cc or 500cc as each variation has this field.

Thank you for the link. There does seem to be a Javascript error on the Checkout page, but it also appears in the Cart page and does not prevent the plugin from working there.

My best guess is it has something to with the multi-step checkout process. These can often cause this type of issue if they have removed some bits of the WooCommerce core code that is required for dynamically changing the prices.

I did not receive any shipping options when I setup a test order. Would it be possible for you to setup a couple methods so that there are options on the checkout page? I would like to know what happens when you toggle between two shipping options. Doing so invokes the same trigger function that this plugin uses, so I would like to know whether or not the shipping works. If it doesn’t, then you may want to contact the creator of this multi-step feature.

If you choose country greece and postal code 25100 you will get some options. I disabled multistep checkout and now it tries to add the fees to the totals, but in the end it doesn’t. Have another look when you have the time.

Okay, I am glad to see that the javascript is at least working with the single page checkout. It does seem to be thinking extra hard about adding the fee.

One weird thing that happened is when I switched the payment gateway to PayPal and then added a fee, multiple javascript errors were thrown and the page stopped all Javascript processes so the fees couldn’t end. It somehow throws an Internal Server Error and these are difficult for me to debug as it does not print out an error. Sometimes your hosting company may be able to provide additional information on these types of errors.

I just reviewed the changelog for the upcoming version and indeed this is an issue that has been resolved. Please send me a message and I will gladly help you get this straightened out.

Thanks for sorting it out, everything is working as expected now!

Happy I could help

Here I can show you example with 25 EUR subscription: https://www.dropbox.com/s/w0t4ba8lxui2k8g/Schermafdruk%202016-01-23%2014.49.02.png?dl=0

You see, total is 30,25 EUR while it should be 273 ex VAT.
VAT should be 57.33 EUR and total 330,33 EUR.

I have crossed checkboxes in settings to calculate/add VAT, but the whole fee is just ignored.

So the total is not 363, 30.25×12 installments? I’m afraid I do not know for sure. You are not using optional fees, and the required fees actually go through a WooCommerce function so there shouldn’t be a compatibility issue as this is part of the WooCommerce core. Have you tried disabling the subscriptions plugin temporarily to ensure it is not causing an issue?

I cannot seem to replicate the issue on my development or demo sites, so if the problem continues after disabling the subscriptions plugin, it may be helpful if I can login and take a closer look as to why this is happening.

I’m afraid authors cannot contact buyers unless they initiate the conversation. You can use the contact form in my profile to initiate an email conversation, or open a support ticket on the support page:

I’m afraid I am not sure how without modifying the plugin or the cart template. If you don’t want any extra fees to appear on the cart page, you can modify the WC template: cart/cart-totals.php

        <?php foreach ( WC()->cart->get_fees() as $fee ) : ?>
            <tr class="fee">
                <th><?php echo esc_html( $fee->name ); ?></th>
                <td><?php wc_cart_totals_fee_html( $fee ); ?></td>
            </tr>
        <?php endforeach; ?>

<?php do_action( 'woocommerce_cart_totals_after_shipping' ); ?>

Thanks. That worked

Definitely! There is a ‘Per Item’ checkbox in the settings that will apply the given fee to the qualifying products. So if you sell more than tickets, it can detect which items in the cart are tickets and apply the “per item” fee to each ticket.

I’m afraid I do not. I am working with another user to try and determine why it is happening for them, but it is not something I can replicate on my own servers so it’s difficult to determine. If there is a compatibility issue I am not sure as the other user has many plugins.

Do you have any PHP errors in your server’s error log?

Definitely! The included shipping zones feature can be as specific as postal code(s).

I apologize for the delay while I tried to resolve this issue. Having likely started after WooComerce 2.4 was released, the code I had no longer worked to retrieve the weight for variable products. You said your fees are still appropriately assigned, but please note that if you have a weight condition, it is not including the weight of variable products unless the master is set. So if your variable products specify the weight separately for each variation, likely this is not working.

If this turns out to be an issue, please send me a PM and I will send you the modification needed to resolve this issue. Thank you for reporting it to me!

If it’s the same fee you should be able to select the ‘Per Item’ checkbox so that it applies to each one. If you need the fee to be different for each variation, you can setup a conditional statement that also checks the variation number (condition ‘Includes Product Variation’). Then setup a separate row and condition for each variation that needs a fee.