451 comments found.
Hi – where can I find documentation on how to set this up please?
In the plugin folder. Thanks
Interested – however Is your plugin compatible (been tested) with the Latest versions of WooCommerce 2.4.12 and WordPress 4.4.1
Also Support questions do not seem to be answered very quickly here (maybe it’s due to the holidays), but I’d hate to invest in a plugin where there is no/slow support or no quick product updates, especially when it comes to eCommerce.
Thank you for your time ~ragtech
Yes, the plugin works with the latest version of Woocommerce. Thanks
Hi,
How come the amount is 50 USD no matter what I add? Please try: http://mikaelbdk.staging.wpengine.com/product/gavekort
Also, why does it not show the price in the menu-basket?
Sincerely, Mika
Hi Mika, looks like a function is overriding that of the gift card plugin. Please try disabling all other plugins and change your theme to test.
Hi 
I just did that but unfortunately that doesn’t seems to be working.
Would you kindly be able to check?
Sincerely, Mika
Kindly email me a temporary login to your website. Thanks
Hey, what is your email address? 
Please email me directly from my profile page. Thanks
Great, did that 
I never heard back from you? Did you receive my message?
A pre-sale question: So a user A buys a gift card for 100$ then send it to a friend user B, then user B redeems gift card for money cash out to their paypal account for 90$ which the 10$ (10 %) is the commission charged by host (site).
Is this possible with the plugin for user to redeem their gift card with money via paypal? and can we set what is our commission % which we will charge for those cash outs?
Hope I explained well and thank in advance for a quick reply!
No, the plugin doesn’t work that way. Gift cards can only be redeemed with product purchase.
Thanks for the quick reply!
Ok, so is there another plugin we can use with yours that makes it possible for users to get their money via paypal.. For example there is the “WooCommerce smart refunder” https://www.woothemes.com/products/woocommerce-smart-refunder/ can’t we use it so users can request refund of the card amount (we can tweak the name Refund to Redeem” What do you think? or any suggestions since your plugin solves my clients first requirement for sending gift card to a friend. Thanks
I don’t think that will be a right approach. It’s better you opt for a custom solution. The payment user A makes needs to be saved in the wallet of user B and not as a coupon code. Then user B needs to be able to access the wallet to withdraw the funds. A similar plugin is a plugin I have on cc http://codecanyon.net/item/wallet-woocommerce-account-deposit-payment/12004720 but this is just a bit close. If you want a custom solution, you can email me for a quote 
I’ve checked the documentation that downloaded with the plugin, and can’t seem to find step-by-step instructions anywhere. Do they exist? I’m having a few problems and want to make sure I’ve done everything correctly before making my site available to the public. Thanks!
Hello – I’m standing by for a response on this. – guessing you were delayed by the holidays. Any word? I’ve also sent an email. Thank you!
Hi, Please let me know where you are having issues with using the plugin. Thanks
Should step-by-step directions have been included with the download? If not, where can I get them?
Pre-sale Question, can buyer redeem Gift Card code on both Cart page and Checkout Page? Can buyer use multiple gift cards at same Shopping cart?
Can be redeemed on cart and checkout pages but can’t be used multiple times.
I can’t find the email template. Where is the “Gift Email Settings” as shown on Item Details?
Hi, please comment with the username you bought the plugin with for support.
Hi, I want to let users to send gift card to friend by email. How can I do that?
I need another help please. I want that my users couldn’t buy more than one gift card per cart. How can I do that? I checked the option in the product to limit only one product per sale but it’s doesn’t work.
?
Hi,
Please take a look at this image: http://mikael-b.com/dk/wp-content/uploads/2015/12/Screen-Shot-2015-12-15-at-10.07.37-AM.png
As you can the giftcard amount is 100 kr., however the amount in the basket is 50 kr. – meaning there is a problem with how it is added to the basket.
Can you take a look and let me know how we can fix this?
Sincerely, Mika
If a buyer is purchasing for someone else can the buyer select the date the gift card is emailed to the recipient?
I am testing out a $20 gift card—everything says $20 throughout the purchase, but when I enter the gift code, it discounts $21.42. I can’t seem to find a solution to this. What gives? Thank you
Hello—what is the normal wait time for support? I am already past deadline on a client project because of this problem. Every gift card I test discounts more money than the worth of the card!
I really need an answer to this question. It’s been almost a month since I asked!
Hi,sorry for the late response. did you add shipping fee or any other fee to the product?
One more issue…if the customer doesn’t use the entire amount at one time, it doesn’t allow them to use the remaining balance. Any fix for this as it is a big issue…
Hi, How can the customer purchasing the gift certificate see the number of the certificate? It’s not showing in the email they receive or in the back end on the order details. Also, the person receiving the gift has no idea how much it’s for. Any fix or workaround for this? I have the latest version installed. Thanks, Kelly
Hi, I can’t see the form to provides buyers the opportunity of sending Gift cards to someone else (last update)...I send you a support email…thanks that’s very urgent…thanks
sorry it’s ok
Ok,good.
Hi,
I sent a message directly to your email contact form, but no reply. My problem is that if I try to set the “Gift” checkbox for a Variable product then it never saves the “Gift” setting. Is this a bug or a limitation?
Thanks for your help
Dear Scopes,
I have pre-sale question to make sure the plugin will work in my woo shop, which hopefully you can answer for me.
- I need to manually create gift codes (I won’t be using the gift-product, because I want to send a physical giftcard designed by ourselves).
- When applying the gift card, will it cover all: product value, fee’s, tax, shipping? Ans will there be a balance on the code if they didn’t use the whole value at once? For example:
- Gift card value is 25,-
- Products = 10,-
- Shipping = 5,-
- Fee = 1,-
- Subtotal = 16,- (incl. 2,78 VAT)
- REDEEM GIFTCARD = -16
- Order total = 0,- (inc. 0,- VAT)
- Giftcard balance after this order is 9,-
Looking forward to your reply, thank you!
Hi,
Just found a major bug with the latest version.
If a user purchases 3 x £10 gift vouchers, the user gets charged £30, which is fine. However, the user then recieves only one email, with three voucher codes in, all worth £30 each! So for £30 they are recieving £90 worth of vouchers.
Please help!
Thanks,
Will
Please download the updated version and let me know. Thanks
Hi, that has fixed the bug yes, thanks. It would be really good if two vouchers bought in one transaction could be sent to two differernt people.
You mean including the recipients name from the gift card page itself rather than checkout page?
Hi there,
Can you set predefined prices for the one item. I noticed in your images you have 4 gift cards with different prices but I’d like to save on clutter and have the user select the price (from a drop down predefined list) from just one ‘product’ and add it to their cart.
Yes,it’s possible with the plugin. Thanks
Hi , I am getting problem in this plugin. Gift pages is showing ,there is no gift item .Pleae help me in this .
Please go to the gift card settings tab on the woocommerce settings tab. Check the checkbox to allow gift cards to be visible on the gift card page. After this is done,you need to update the gift card products.
Thank you So miuch . Its really works for me
Great Plugin.
Good to know. Please don’t hesitate to rate the plugin. Thanks
I’ve tried to email twice but had no response from you. I have an issue in the back end of wordpress when I go to “add giftcard”, i fill in all the details and then fill in the name and email details to send a free gift card to loyal customers but the gift card is never received. Please can you get in touch to rectify this issue as it is rather urgent. Thank you.
Please comment with the username you bought the plugin with for support. Thanks