22690 comments found.
Hi, I’ve purchased Health Coach theme and offered this plugin for free. So, how can i get it ? Thanks!
Hello, I believe you got VC included in Health Coach theme – in such case it should be there within archive – for more information you should contact theme author. Yet take into account that bundled VC version will not receive direct updates and official support – these options are available for direct customers only.
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Is there a way to add a menu via Visual Composer (I’ve already created it in Appearance > Menus). I saw some references in the comments to “WP Custom Menu” element but I don’t see that as a VC element on my site. I want to add a secondary menu to the top of some pages and was hoping to do this via VC since I’m using it. Thanks.
Hello, right now there is no such option so you should look into such plugins like UberMenu for menu management.
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Hi how to hide prettyphoto thumb image that display on mouseover?
Hello, there is no such option in VC, but you can call prettyPhoto() function in your theme functions.php and rewrite prettyPhoto – of course you will need to have coding skills for this.
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Hello, it is not allowed to create such a complex structure and also this is against usability standards – your customers will struggle to find information there.
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No problem is it possible to create an info board something like this: https://www.rabobank.nl/particulieren/
Tiles with information, when you hover over them they pop-up (but has link to a different page. Is that possible?
I love this plugin, my company has used it on several client websites (obviously buying a licence for each!).
The thing that keeps coming up is the question about the shortcodes remaining when the plugin is turned off. We have used both BeaverBuilder and newer VelocityPage and found that feature made the client choose those over your plugin, as some clients do not want to be locked into a specific plugin.
My question is, are you planning on adding this support in the future?
It would be great if you are as we could use your plugin on more websites 
Hello, yes, we do think about offering such option and our developers are already looking into this. Thanks for pushing us and also choosing VC.
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Thank you for getting back to me, that’s great to hear that you are looking into this. I am sure you will increase your market share by doing it.
Am i the only one having issues with raw html boxes being empty when going to edit them, as well as custom css on any given page?
Hello, did not experienced such problem on our side – please open support ticket at support.wpbakery.com and share your site login credentials so our support team can look into this.
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Are there any plans yet to include the “author” as a grid field? The lack of this one seemingly obvious piece of meta is keeping me from using the entire feature and it is genuinely frustrating.
Hello, yes, we do have such task in our Backlog and will get to it soon enough – there are more things we want to improve in Grid Builder. Thanks for pushing us.
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Many thanks for the prompt reply! Having the remaining standard taxonomy (author, categories, tags, etc.) will be a huge value multiplier to the plugin! Can’t wait 
Hi Guys,
How I can disable the VC welcome page for other roles? I mean, this are just informations for the site admin and not for all roles.
Hello, right now there is no such option, but I will be add it to our Backlog. Also you can open support ticket and our dev can look if there is a quick way/solution.
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Hi there, I need to create a filterable image gallery (based on categories) where clicking on each image downloads a pdf file. Can this be achieved with VC? Have tried various options but no luck so far. Thanks.
Hello, right now there is no such option, so you will need to look if some of 3rd party addons for VC offers such option – check vc.wpbakery.com/addons or if you have good coding skills you can extend elements of VC via our API – described at kb.wpbakery.com
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Is there a way to make the images in the Masonry Media Grid live links to pages (or custom links) instead of lightbox links?
http://demos.artbees.net/jupiter/shortcodes/image-gallery-masonry/Hello, in Media Grid there is no such option, but you can use Post Masonry Grid there.
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Hey, I’m very interested in buying your plugin, but first I’ve a question.. Is it possible to create a single page web site using only this plugin?
Hello, Visual Composer works with content area of WP site and you will still need WP theme there. Yet all the content part of your site can be created with VC.
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I have purchased a theme”zoner” with visual composer 4.7.4, there are options for sorting custom posts”real estate listings” by Date, ID, Author…..etc but these options are not effective, should I use an additional plugin such as “Post List by DEBD” to get these options working in sorting the custom posts?
I hope to hear from you soon thanks
Hello, this looks like a custom element added to VC by your WP theme author so I would recommend you contacting theme author directly to get more information on what should be done there.
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Another user here that is having issues with the backend editor no longer working since I updated because of your security issue. I am told that “You have blank page. Start adding content or templates”. I clearly do not have a blank page.
I know you all keep telling everyone else that it must be a theme issue, but if so many people are having the same issue since the update then I would suggest that it is your responsibility to figure out the issue, not a theme developer especially when most people are not updating their themes (or creating their own for clients without building on additional features after).
Seeing that you’ve been hearing about this same issue, you must have some idea of where to begin looking for problems or an idea of how you can correct the plugin so that so many people are not out in the cold on updating their sites. I can update pages now by disabling the plugin, editing the source code by hand and then re-enabling VC, but this is a HUGE PAIN and I cannot expect any of my clients that manage their own sites to follow this procedure.
Hello, please open support ticket at support.wpbakery.com and share your site login credentials so we can look into your specific case and help you solve the issue asap.
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Hi could you recommend a starter theme/ vanilla theme that is not bloated and works well with your plugins? cheers
Hello, in general Visual Composer works with any properly coded theme, properly coded means coded according to WordPress codex and have content area defined. The theme choice depends on theme options and also overall design you wish to use.
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Hello,
When Visual Composer is activated, I cannot inserted a picture/foto into the editor, but still images via a banner .
I can select one or more images, and when i confirm (save) it it keeps spinning (the thing in the left corner) and do nothing.
Regards, Lilian
Hello, please open support ticket at support.wpbakery.com and share your site login credentials so we can look into this for you.
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my visual composer backend editor is not showing up on my page editing…please help!!
Update 4.8 for 4.8.1 do not showing up on my page editing or custom post type.
Please !!!
Hello, please check Role Manager under WP Admin – Visual Composer – Role Manager and see if Backend editor is enabled for your role. Also this could be blocked by your WP theme. If none of this is the case – open support ticket at support.wpbakery.com and share your site login credentials so our support team can help you out.
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my visual composer backend editor is not showing up on my page editing…please help
Hello, please check Role Manager under WP Admin – Visual Composer – Role Manager and see if Backend editor is enabled for your role. Also this could be blocked by your WP theme. If none of this is the case – open support ticket at support.wpbakery.com and share your site login credentials so our support team can help you out.
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Hi, has the issue with not being able to add paddings & margins to columns been fixed? Previously this would cause the solumns to stack and break the layout. If this has been fixed I will buy a full copy today!
Hello, it is possible to add margins and paddings to columns without problems. If you are talking about stacking after adding margin – even this is standard behaviour we have addressed it and it will be available in our next update.
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You have been saying “it will be fixed in next update” for 3 updates now
Hi, with the new TABS sections, you appear to have changed the type of transition from a fading transition to a fast slide-up transition.
This doesn’t go so well with the rest of the gentle fade transitions we are using elsewhere on our site.
Additionally, in the mobile view, the tabs no longer behave as tabs, they behave more like an accordion, with the second/third etc tab buttons appearing at the bottom of the currently open tab.
We have chosen not to use accordions, because the content in each tab is very long.
I can force the tab buttons to behave correctly with a small amount of CSS.
Or, I can add my own links and show/hide them with CSS and media queries.
However this shouldn’t have been necessary.
Tabs should be Tabs, and accordions.. accordions…
Anyway, back to the snapping transition.
This is javascript driven?
Is this something you can either update soon and make them fade as before, or are you able to help me change the transition from sliding up to fading?
It would actually be a nice feature to have the ability to choose the type of transition..
While I’m asking for features, the other thing we never had before was the hashed addresses after clicking the tab. I wonder why you changed this? Can you remove the hashes, or offer an option for deep linking that can be turned on/off?
Using unescaped hash fragments is bad for SEO, so maybe an alternative, escape the fragments correctly?
Thank you
Guy
Hello, thanks for sharing your thoughts on transitions – we indeed have idea to work on this soon and will look into options what can be done there. As for tabs, accordions – it is possible to switch off responsive behaviour (from tab to accordion) by applying class vc_tta-o-non-responsive to vc_tta-container. Yet for this you will need to get into tabs element through our API – check kb.wpbakery.com for more information there.
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Another option – easy way – you can add vc_tta-o-non-responsive as extra class name to column or row where you have tabs in there and it will work this way, but will be applied to all tabs and tours within this row/column.
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Great, thanks for the tips.
I hope you will also give some thought to the hash fragments. I’ll need to spider it properly and see if the spiders stop when encountering the anchor hashes.
I’m pretty sure it wasn’t a problem in the old tabs..
I am using Visual Composer with the theme “Polytechnic”. VC came as added plugin with the theme. I am using Masonry Media Grid on one of our pages and it has been working without issue on Firefox, Chrome and IE. Within the last couple of days, I have noticed the the grid is now only working properly in Firefox and not showing up at all in Chrome and IE. I have checked the source code and the code for the grid is showing on all three browsers but it is not showing the images on the page. Any help would be greatly appreciated.
The web address of the page in questions is http://www.athens.edu/student-activities/.
Hello, maybe there is some 3rd party plugin that triggers conflict. Try to disable all other plugins and see if VC works properly, if yes, activate them on by one. Also make sure if you are using latest version of VC. As you received VC within a theme – you will need to contact your theme author for support or you can consider purchasing direct license for VC to access official support at support.wpbakery.com
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