22690 comments found.
I am having an image upload problem, every time i upload and image i have an error, it says out of PHP memory, but one Visual Composer deactivated, everything uploads perfectly. Please let me know if i can use a settings or change some memory allocation.
Hello, please open support ticket at support.wpbakery.com so our support team can investigate this case and help you out.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
VC 4.8.2 .vc_separator .cs_separator_title the center setting doesn’t work anymore
Hello, just checked it on our side and it worked without problems – please open support ticket at support.wpbakery.com and share your site login credentials so our support team can look into this for you.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello. Sorry if the question was already posted, I’ve spend hours trying to search & find what I’m looking for in the comments. So, I’m interested on how I could implement (with a plug-in if possible) the syntax coloration for HTML in Text mode on Block Texts elements. Not posting html with on website, just edit in text mode.
Tried many plug-ins that work well when VC is disabled but none of them is visible once VC is enabled. I use default wordpress editor, TinyMCE. I tried the Advanced TinyMCE, the editor is shown, no coloration, even with the “Show Code” and lot of other editor coloration plugins.
For a editor used on more than half million sites I find the lack of HTML (only the HTML) syntax coloration as a major waist of time when one has to look in “all in one line code” to modify a style or to change/add some text. Is there any way that CodeMirror or highlight.js could be implemented in VC ? I don’t speak of code clean-up and stripping, that’s another nightmare… only a little visual help when editing.
Thank you.
Hello, we have just updated VC to be compatible with Tiny MCE Advanced, please make sure you have latest version installed.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello, Thanks for the answer but it was not the question of compatibility betwen VC and TiniMCE Advanced, they work together, I have the laster version of both.
Vhen VC is disabled, in TinyMCE advanced the code is colored (with another plugin). The same editor, TinyMCE advanced, in VC dont color the code.
Here is a picture of what I want to accomplish.
http://postimg.org/image/r77av9aqt/Thank you.
Hi, I’m Using grid post element and for some reason now it’s showing no matter what i do on every grid the homepage, so its showing the header then the homepage with the header content and footer and then footer again. when i logged in as a user and view it , it ok and showing posts, but when non user its showing the homepage. Why is that ? there is a solution ?
Thanks, Regards
Hello, did not experienced such issue on our side – you should open support ticket at support.wpbakery.com and share your site login credentials or if you got VC within a theme – ask your theme author to look into this for you as direct support is available for direct customers only.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I’m trying to add my own designed layouts into visual composer for the theme that I’m developing for themeforest but I can’t find the right tutorial for it. Could you give me a clue where should I start? (and step by step tutorial would be more than great!) p.s: I’m doing it on localhost, I will purchase a an extended license as soon as my theme is ready for sale. Thanks, Regards
Hello, we have documentation available at kb.wpbakery.com – also if there are more specific questions I would suggest opening support ticket at support.wpbakery.com so our technical team can provide more information.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I have already read your docs at kb.wpbakery.com and that’s why I’m asking u to give me clue that which ones are right for me or which one I should begin with. I wanted to send a ticket but apparently it’s just for current customers and as I said I will buy it AFTER I finish my theme, and right now it’s on my localhost. Thank you for your support
Latest update, totally broke the column alignments on the front end. looks like it should on backend, but on front end all blocks are just stacking under each other
Hello, could not replicate it on our side. Please open support ticket at support.wpbakery.com and share your site login credentials so our support team can investigate this case and help you out.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I cant open a ticket, it says i dont have licence, however that is wrong i bought the licence, as you can see next to my name. so i cant login to create ticket.
a number of people have reported this issue in the last few days since update
Wordpress network support?
Hi, yes, VC works with multisite – you need to install VC on root site.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Is there a way to vertically align columns in a row yet? I read that you were working on it but it doesn’t look like this was added to the most recent release.
Hello, this is scheduled for our major release, previous release was more related to small improvements and compatibilities. Next release will go live in few weeks and will have this option included. Just tested it by myself already – looks really cool
please hold on a bit.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi How to make “Single Image” responsive? I want to keep image all time in column with the same width like column. If I set up fuul size the image is much wider than column.
Hello, please make sure you are using latest version of VC as problem with image is solved there and it is completely responsive.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi there, I got an email saying that I have to download update file. I can´t find that link. Please help? Thanks
Hello, there was a 3 week period when WPBakery and Envato offered update for everyone who got VC within a theme. Right now there is no more option to update directly as direct updates are for license owners. In your case you should contact your theme author so he can update VC on their side and push it to you.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
How do show caption on images in nivo slider gallery thanks
Hello, currently there is no such option so you will need to think about extending it via our API – described at kb.wpbakery.com, yet this customization will require coding skills.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello,
I want to ask a question regarding the future of Visual Composer.
We all know that the visual composer grid is based on the bootstrap 3 grid. But now I see that Bootstrap 4 alpha is available for testing and it is a complete rewrite and bring many changes including the grid.
What I want to know is if you plan on switching over to bootstrap 4 somewhere in the future. if yes, when?
Hello, I can not confirm or deny it, as this is serious topic, but I believe it will be soon addressed at our office to see what we are going to do about it.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hi I have purchased Visual Composer and Cost Calculator by bold themes. I have downloaded both but I cannot find Cost Calculator in Visual Composer. I was instructed I can find it in the elements but I cannot find that in my Visual Composer. Please help!!
Hello, I would suggest contacting Cost Calculator addon author directly to get more information and get this problem solved asap.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello,
Is there a way to add tel:500-888-8888 to the buttons (“Eye Catching Button”) in VC?
I would like to add a button so that when clicked on mobile devices, it asks the device to call that number. It works but not on VC. I guess I could add it as a raw html but I would like to add the same styles of the default buttons and include the font-awesome icon that can be appended.Please advise. It’s ok to get in the CSS if need be.
Thank you in advance.
Hello, I have just added it to button and it apparently worked for me if I got you right. Maybe you can open support ticket at support.wpbakery.com so we can look into this in details.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
will do, thanks for your reply.
DELETE DOES NOT FUNCTION SINCE i TURNED OFF WARNING – So I”ve been using VC for a couple years, no problems. Now, you know how a little “warning” box shows up anytime you try and using the “delete” icon to remove an element? Well today I checked the “don’t show this warning” box. As soon as I did that VC has lost all ability to delete anything. I’ve spent an hour deleting caches, going back to previous saved versions, etc. Everything else about VC works,, except the delete element icons. Please help.
Hello, did not experienced such problem on our side. I would suggest open support ticket at support.wpbakery.com or if you got VC within a theme – ask your theme author to provide support.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello,
i want to add custom post types list in vc_map() into a select box instead of built in checkbox, in your documentation i found the below codearray(
"type" => "posttypes",
"holder" => "div",
"class" => "",
"heading" => __( "Page Title", "simplebuilder" ),
"param_name" => "post_type",
"value" => __( get_the_title(), "simplebuilder" ),
"description" => __( "Description for foo param.", "simplebuilder" )
),
this returns the post types with checkbox but i want to render these in a select box . is there any way to do this ? if not is there any way to create custom types ? like
array(
"type" => "posttypes_select_box",
"holder" => "div",
"class" => "",
"heading" => __( "Page Title", "simplebuilder" ),
"param_name" => "post_type",
"value" => __( get_the_title(), "simplebuilder" ),
"description" => __( "Description for foo param.", "simplebuilder" )
),
Thanks in advance
Hello, I would suggest opening support ticket at support.wpbakery.com as such technical details are handled by our technical support team.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
After the new update the column layout frontend not work at all. I have opened a ticket. Please solve it quickly. thanks
Hello, check it on our side and it worked without problems. Our support team will get back to you asap if they haven’t yet.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
The column not work yet. The problem is not the composer but the theme. This is the message of your team service. Thanks
Changelog?
Hello, changelog is as always available at the bottom of item description page.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
Hello, no it’s not always at the bottom of the page, which is why I asked! 
3 days ago.
I can see you have added it now though.
When update is passed through moderation queue we add changelog to the bottom of description, but due to system imperfection there is always a small time leg.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
yeah, its ok, I understand.
It just so happened that I was working on the site as the upgrade notification came in, and I wanted to include the update before pushing the dev site upstream for the client.
So its just an interruption to the workflow, and means I have to come back to the site at a later stage and upgrade (I’m not one of those people who automatically upgrades plugins before checking the changelogs).
I was obviously just being impatient..
Hi is there a way to make row to show like a spinning cirlce till all is loaded???
Hello, currently there is no such option for VC so you will need to think on a custom solution there by extending VC via our API – described at kb.wpbakery.com, yet it will require good coding skills.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter
I have bought several themes that come with Visual Composer, but I also went ahead and purchased a separate license for Visual Composer. Would it conflict if I used my personal license to update Visual Composer, or do I need to wait until the theme author updates the theme? I just want to make sure I don’t cause any type of plugin or theme conflict.
Hello, if VC was integrated within a theme properly there should be no problems updating VC directly.
Knowledge Base ·
Official Support ·
Facebook ·
Twitter