88 comments found.
Hi,
I just purchased your plugin, installed it and setup my first accordion,
When I went to the product page, the tabs were displaying in there normal spot and then duplicated below.
How can I get them to only display in their normal area only?
Hi Austin,
Seems like your theme is overriding the default tabs too and that is why you are having this issue. Can you please share your website url and if possible create a temp login so that we can go in and fix this for you. You can send the login to support@magnigenie.com
Regards
Yes, I’ll send you credentials.
But, if in the future, If decide to disable your plugin and use the default functionality of the theme, will the changes your going to make affect the current tabs on the product page?
Thanks
Austin
No, don’t worry when you deactivate the plugin then none of the things would remain and it would be like how it is now.
Hi
Can you with this plugin do the following:
Reorder, rename, remove the core description/attributes/reviews tabs ?
Waiting for your reply
Kind regards Jens
Hello Jens,
Currently you can only reorder the custom tabs. We are already working on an update using which you can reorder/remove default tabs.
Dear Magnigenie,
I recently bought your plugin. And at first the plugin worked perfectly. But then I moved the woocommerce tabs, and now the accordion wont display anymore.
http://cheapcoffee.nl.testbyte.nl/product/koffie-4/Could you please take a look?
Thanks,
Biezonder
Hi Biezonder,
I checked your site and seems like the tabs are not getting replaced. Can you make sure if you have updated anything on the plugin ?
Hi
Can you add additional tabs than the already existing ones with this plugin?
Kind regards Jens
Hi Jens,
Yes, you can add additional tabs using this plugin.
Regards
After further test, we find that tabs are showing as we want, but, all the product description, custom tab information contents are all blank. This is quite a big bug.
Can you fix it?
Can you please create a temp login and send it to support@magnigenie.com and we will check this for you.
Thanks! To which access level do you need?
Admin level as we want the update the plugin settings and fix if there is any bug.
Email just sent out. Please check.
Hi There,
We checked your site and the problem was both the background and text color was white that’s why it was not visible. Just changed the text color to black from the admin settings and now you can see the text.
Regards
Yes, it works now. Thanks!
Hi,
Your plugin works fine. However, I find out that in the mobile phone it shows short gray bar above/below the accordion icon. This shall be removed.
Please kindly advise how I may remove it. Thanks!
Hi, is your plugin compatible with the theme KLEO? Thanks!
Yes, it will work with any theme if the theme has woocommerce support.
Hi, are you working on my issues?
Yes, we already emailed you
Just today you sent the email. I have replied to you. Please check your email.
Hi, have you received my email? Have you started working on my issue?
Hello, anyone there? Can you respond?
We already replied if you got it. We think it should be good now.
Hi! Will your plugin allow me to fix WooCommerce layouts like these: http://tuites.droghedawebdesign.com/shop/
Will the plugin also allow me to edit default product pages layout?
Just checked your website and it seems like your theme is not a woocommerce supported theme. This plugin won’t be able to fix the layout on your shop. What it does is allows you to style your woocommerce product tabs like description, additional information etc.
P.S. If you need some custom development work then we can definitely help you get your shop looking correctly and stand out. You can reach us at info@magnigenie.com if you want.
Regards
