12074 comments found.
Really want to buy it, but I can’t access to the demo. It’s always shows:
This webpage is not available ERR_CONNECTION_TIMED_OUT
How can I check the demo?
Thanks
Hi,
Thanks for your interest and question.
The Demo website is working very well. Maybe is a limited connection based on your IP. From which country are you trying to access the page?
Thanks,
Indeed Team
Hi there. Pre-purchase question, is this translation-ready?
Hi,
Thanks for your interest and question.
Yes, is translation ready. All you need to do is to add your Language file into languages folder.
Thanks,
Indeed Team
can i sale subscripton by hour, ex the user can access a page just for 3h or 24h?
Hi,
Thanks for your interest.
The minimum period allowed by Payment Seevices are days. Still, some of them requires a minimum amount of days.
Thanks, Indeed Team
Hi iam interest on buy the plugin, but first i need to know if i can import my users metadata from my cvs file. Regards
Hi,
Thanks for your interest.
Ultimate Membership Pro is directly synced with WP Users. You can not import the users but it can be found very easly a script/plugin to manage that into wp users. So on one way or another you can accomplish your desire.
Thanks, Indeed Team
Hello, when a customer register after chossing a pack, he is redirected to English Paypal , can i get it to redirect to french paypal page ? Second question and the most urgent : how i can assign my merchant name instead of my personal email in the payment paypal page ? I only can set it in my paypal account when i create a button myself THX in advance
Hi,
The Meechant name is based on PayPal settings and to accomplish that you nees to set your PayPal account as a Business one.
Thanks, Indeed Team
my paypal account is a business, i have set my merchant name, my account is in french language and when i try the plugin everything is in english in paypal and my personal email is displayed instead of my merchant name.i can set it when i create a button myself, but now it is your plugin that create a button so it could be modify to redirect to a french paypal page and display my merchant name .i think i have to set your plugin more than my paypal account that is already set How to redirect to a french url paypal ?
Hi,
It can be a way to do that, even if is not recommended. We can guide you to switch on Fr.Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just get in touch with our dedicated Support Team:
Is there a way to block multiple logins from a user. To stop people from sharing their username and password?
Hi,
Thanks for your interest and question.
There is not a such option. Is something that we didn’t focused for several reasons. On the same subject we’ve discussed in one of previous comments.
Thanks,
Indeed Team
Hi,
Pre-sales question: I’ve seen that some people a few months ago are requesting to be able to sell subscriptions as WooCommerce products. Is this option available yet?
Thanks! Bob
Hi,
This kind of approach is not available right now. We didn’t focused on that ‘cause, besides the Subscription selling there are other feature that work together, like renew, cancel or automatically recurring that may be restricted if the subscription plan is sold via WooC.
Thanks,
Indeed Team
Thanks for the update. A very nice plugin!
So how we can change Avatar Image ?
Hi,
The Avatar Image is handled by each user itself. It can be updated from Account Page -> Profile tab, if the field is activated there.
Thanks, Indeed Team
i couldn’t fin this field :/ there aren’t any settings. plz take me prt sc?
Hi,
If is not yet there, you can add it. You can manage all the Custom Fields from Register Showcase ->Custom Fields
Thanks, Indeed Team
I failed. Would you show me one example?
i just tried all “Field Types:”
Hi,
Have you updated the Plugin to v.1.8? If yes, when you Add a new Custom Field, you will see there the new types. Also, the Avatar should be already there.
Thanks, Indeed
yes updated. don t see avatar 
Hi,
And is not predefined included into the Custom Fields list? Can you share some credentials via support system to have a look inside?
Thanks,
Indeed Team
Need Support?
Just get in touch with our dedicated Support Team:
[#227906] my ticket
When you put custom fields into the plugin can you search for information by the custom field. Like if you put in Male users can you allow only male users to see pages with male access. Can you set things like Search for [Field x users] for reports? I would like to use for ads based on user criteria. Like ads to only show on specific users. Let me know I am looking to buy ASAP.
Need is for polls to show only on specific user pages. Then to see what users demo for those pages are in a report.
Hi,
This kind of workflow is not possible, unfortunately. Your desire is a completely custom one.Thanks,
Indeed Team
Hi, is it possible to not have to register username? I know wp requires an user name, but for most of us, thats not really something we would like to use. Username and password should be the same.
Also how do i easily change the labels for the register and login pages? I need to translate the pages.
Hi,
Everything is based on WordPress register/login process being mandatory to work like that. So, a username is required, not optional.Predefined Labels can be translated by adding the custom language file into languages folder.
Thanks,
Indeed Team
Need Support?
Just get in touch with our dedicated Support Team:
Ok, thanks, I started translating the language files, but how do i actually switch the language? I cant find settings for it.
Hi,
The Language is switched from WordPress. That can be found on Settings->General.
Thanks, Indeed
I did that already, but what do i need to call the language files. Language not changing
Hi,
The Languages files are already called once are into languages folder (inside the plugin folder). Be sure that the name is properly right for your language (ex: ihc-fr_FR for French)Thanks,
Indeed Team
what is the proper way to update plugin without losing info?
Hi,
Just Follow the FAQ section: http://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253/faqs/24907
Thanks,
Indeed Team
Need Support?
Just get in touch with our dedicated Support Team:
Hi team,
As feedback which hopefully is helpfully to you – we are testing Paypal and Stripe usage to see which one fits better with our site. The Paypal checkout with the plugin works great. When using Stripe, it also seems to work great (we have not tested it fully in terms of payment yet though) our only concern is that the only information the Stripe popup asks for is the email, card number, cvc code and the expiry date of the card. The popup asks for no other information such as a customers Name and Postal Address. An example of a form that does include these features can be found at: http://www.stripe.funforging.com/ .
This may well be a limitation with Stripe and not with the plugin but thought it would be helpful to post the feedback here just in case this is something that can be improved. We could naturally add the Name/Address to the Register form instead but do wonder if it is still possible to add both fields to the actual Stripe form and so that those details also pass automatically to the Stripe dashboard. I imagine this is something many customers paying on the internet would expect when using their credit card online.
We hope the above feedback and comments help. As before, the plugin rocks and has so far been an absolute joy to use!
Nitesh
Article that suggests that it is possible to pass Address details to Stripe:
(2) https://stripe.com/docs/checkout#integration-options-billing-address
Hi,
Thanks for your suggestion. Is actually a good approach. We thought that less info required better for seller to not loose any customer (with to many data required).We will set this suggestion into our List and we will decide into the next updates which is the best way to handle the Stripe payment infos.
Thanks,
Indeed Team
Hello There
First of all, it is an amazing plugin.
However it could be much more better with additional futures.
I have some questions ;
1. The plugin is not completely responsive. For example the profile page for users. Is there any fix planned for that ?
2. I did enter only bank transfer but didn`t see any other Payment option ? Do i need to set them up or is a purchase only possible with one payment type ?
3. Are you planing to implement a social media login ?
4. I am using this plugin with Avada. However, there are some bugs with Login / Register forms. Buttons aren`t on right place ?
5. Redirect after registration doesn`t work ?
6. The profile page layout could really be improved. Seeing everything below makes a difficukt overview.
7. Adding Logout button manually could also be improved because placing it somewhere via shortcode is also design and layout bug in my opinion.
8. I am almost finished with a Turkish translation. Where can i send it to when u am finished ? I may translate it to German as well if i have time.
Thanks and Regards
Hamdi
Sorry for all these questions. Should i add them to your support forum ?
Hi,
First, thanks for your words and suggestions. We’re really opened to them once are productive and not destructive. For sure, into any script, even a Plugin or a Theme always is place for better, and we know that so maybe we will improve our Plugins over and over without a date end.
Now, about your points, to not full out the Comment section with a huge text, We’ll be straight and we can debate them into a Ticket: 1) The Profile Page is has a “fresh structure”. For sure it will supports improvements very soon. Don’t forget about the “Custom CSS” option, meanwhile.
2) Right now, one Payment will be used one time, based on admin selection. More details related into previous comments.
3) Yes, is the next feature where we’ve already started the developments
4) We should have a look. The position may be affect by other plugins, also.
5) Should work, should goes to Thank you page. See the General Options.
6) Just share with us some tips. See point 1)
7) Any Logout button can be used, not only the shortcode provided by UMP. The action is exactly the same as WP does.
Get in touch with us via Support System or Profile message.
Thanks,
Indeed Team
hello,, please question before buy , can I show profile for users,, for example when user login , can I let him show ( his profile, his posts, upgrade and downgrade his membership ?
Hi,
Thanks for your interest and question.
Once the user Login, you can redirect him to the Account Page, where you can display multiple information and provide some options, like Edit Profile, Subscriptions Plan, his subscription with Renew,Cancel, Delete options, a Custom Page content, so on. But you can not display, by default the current user Posts. I think you can do that with an additional plugin that show up the current user Posts/Pages, if you wanna it.
Thanks,
Indeed Team
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Hello my friend! 1. Comment pls, can i integrate Robokassa.ru for pay? 2. and about work place, can i block only 1 function on page content? exp: when i open page i have this TEXT: “Pay for Bid” (picture: https://yadi.sk/i/RjOQnGS6jezTM) after click > pay and refresh page in this place where been “Pay for Bid” i have window for bid: https://yadi.sk/i/Lu11GAKzjezet
thanks br, metil
Hi,
Thanks for your interest and question.
Integrating another or custom Payment Gateway by yourself is not possible or recommended. There are linked many features and options together. You can locked part of the Content, using the Inside Locker feature. Now, depends how that content is handled into your Page.
Thanks,
Indeed Team
Any chance to see MailWizz (also found here at Envato/CodeCanyon) to be integrated?
Hi axxies,
Thanks for your interest.
Now, we have the most wanted Emails Platforms included. May we will add more but is not on the top of priorities right now, are so many features that waiting to be there already
Thanks, Indeed Team
„but more gateways will come based on our customers requests”
The most popular Dutch payment method is iDeal. https://www.ideal.nl/en/ The iDEAL platform combines the online banking systems of 9 of the largest Dutch banks (ABN AMRO, ASN Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and van Lanschot) into one payment method.
One of companies which have obtained a licence and certificate for iDEAL is Mollie.
https://www.mollie.com/en/ https://www.mollie.com/en/docs https://www.mollie.com/en/pricing https://www.mollie.com/en/docs/summary Official Mollie extension for WooCommerce https://wordpress.org/plugins/mollie-payments-for-woocommerce/Thank you for this amazing product!
Hi,
Thanks for let us know. We will have a look and we will take in consideration your purpose. Is very important also to provide a easy to use Recurring System to be full integrated.
Thanks, Indeed Team
Hello,
1. There are problems with this plugin and calendar plugins. Both “EventON” and “Calendarize it!” don’t function with memberships. Users can’t submit events (nothing happens). Can you please look into this?
2. Latest update messes with tabs in Visual Composer.
Hi,
We didn’t played with those Plugins by now. Please, provide a way to see exactly what is happening on your WP stage.
Thanks, Indeed
Update:
2. Tabs in Visual Composer is deprecated. So this has nothing to do with Indeed plugin.
Hi,
The VC items provides a easier way to add the main shortcodes, nothing special or to be deprecated. Still what’s your VC version and what’s is not working for you?
Thanks, Indeed Team
There is nothing wrong with your plugin regarding the tabs in VC. The problem was with VC (tabs are deprecated).
But it would be great if you can look into the issues with the calendar plugins mentioned earlier. At the moment we have to disable UMP on the page where users submit events. Instead we use WP password protection.
Hi,
Just provide a way via support system to have a look from our side and we will try to identify the problem.Thanks,
Indeed Team
Hi, What is the best way to apply an update? If i extract the files and upload via FTP + overwrite all existing files I get an error in WordPress that the plugin in not installed properly.
If i deactivate and delete the plugin and upload the zipped folder it works fine however all my subscription plans etc disappear so i have to re-ad them.
Can not wait to apply this update
Hi,
Just follow the FAQ section: http://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253/faqs/24907 Also, be sure that you will download just Installable WordPress files only.Thanks, Indeed Team
