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Hi, We Are Kreatif Media

We are youth developer, we are so passionate and energetic to help and support to solve your complex needs. Beside this platform, we are focusing to develops so many healthcare system industries. Feel free to ask your necessary and we are happy to solve your complication.

Item Support

Before start asking questions, please read rules below :

  • Please make sure you was read documentation before you ask or contact to me. We are not available for freelance work.
  • We don’t give advice to change, modify or make the extra features in the app
  • Our support only related with the app configuration and documentation
  • If you’d like to integrate any further functionalities, you’re always free to integrate this functionality, but please keep in mind that help with this is beyond the scope of our support.
  • We aren’t affiliated with Google, and no it doesn’t responsible for the decision to Google approved applications
  • We dislike questions that continuously, disturbing, promoting or linked with other app on this comment section!
  • Don’t paste too much code or error log in the comment section, because it’s very disturbing and we dislike it
  • We do not give advice to users to change, modify the code or move one or other design element, all changes in the code of the product and design you do at your own risk.
  • Feel free to make a request, we do replying all requests and trying to help everyone with what we can. We currently have a high volume of tickets and our current response time is between 1 to 3 workdays.
  • Our schedule time work and support Monday – Friday from 09:00 am to 16:00 pm GMT+7. we will provide help support outside these hours with considering that among the buyers have different time zones if possible.
  • Official Email Support : support@kreatifmediasimrs.id

Warning

Please be careful if you receive email messages not from out official mail others claiming to be us and asking you to send us the source code or item purchase code, this is a scam, our official email is mention above, other than that, please ignore it because it’s fraudulent and dangerous.

License

As per Envato rules, you must purchase the app under an Extended License if :

  • You plan to sell your own version of this app as a PAID app on the AppStore
  • You plan to make application to your client
  • You plan to sell your own version of this app ( build app) on Flippa and similar markets Disclaimer

We as Author on Codecanyon only provide clean source code and documentation how to configure it, after that all responsibility or everything related to applications uploaded and published by the user (buyer) is entirely the responsibility of the user (buyer) itself.

Refund Policy

  • We don’t offer a refund if the item has been downloaded.
  • Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.

Important Notice

None

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