NOTICEFaced a problem? Need assistance with the product? No worries – our customer support team is always ready to help you.
- Support requests are being processed on business days(Monday – Friday) from 10:00AM to 4:00PM (GMT +00.00) [generally] within 24h to 48h in the order they were received.
- We suggest, while the team reviews your support ticket, please read the documentation that comes in the zip file of Codecanyon. You can download it from Codecanyon: https://codecanyon.net/downloads
- We are in GMT+00.00 timezone. We address all the support queries 5 days weekly (Saturday & Sunday off).
- If any support ticket has no response from the item owner for 5 days, the ticket will be considered closed. If you need further assistance you can create another ticket(maximum of 2 ticket)
- Have pre-sales questions or concerns, send a DM(Direct/Private Message) on our discord server Discord
- If you like our product and support then please drop a rate and write a review at: https://codecanyon.net/downloads
- We don’t offer a refund. (If the item is downloaded)
- Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.