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Information for Atique IT customers:

  • We aim to respond to your comments and emails generally within 24 hours (Saturday – Thursday), Weekends (Friday) may be longer.
  • Our support is provided via emails sent from the contact form (Bottom right) on our Envato profile page.
  • We reserve the right to deny support for rude and unpleasant customers; please read Envato’s rules on support, upgrades and modifications.
  • We can guide you in HTML, CSS, PHP or WordPress when related to our products. But it is not our job to teach you.
  • Some support may require access to your server or WordPress. We will never abuse this access or give details to any third parties.
  • We can’t give refunds; if you want a refund please contact Envato.
  • Atique IT are based in Bangladesh. So please keep in mind our timezone might be different from yours.
  • If you would like to help us with your support please address any CSS or HTML question to Allan and any PHP or JS related questions to Ally.

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