It took months to integrate this plugin with Envira Gallery — there were issues with both — and then the support team stopped responding to my post-launch questions. I have a paid support plan and have been trying to get something answered for 4 months with ZERO response. We had to pay a developer to fix an error related to this plug-in because we couldn't get help. They also are not addressing things that need to be fixed — like the Places map and inabiiity to navigate to another page from the infoboxes. Also, the infoboxes that you can run under or alongside the map are NOT responsive. I've been reporting these issues for probably close to a year but nothing has been done. Very frustrated and I would recommend you try to find a similar plug-in that is being maintained. This one hasn't been updated Since May 2024.
Author response
Thank you for sharing your feedback. We sincerely apologize for the experience you've had and understand your frustration. Over the past few months, we've been actively working on significant updates to the plugin, addressing many of the concerns raised, including the ones you've mentioned. These updates include new options, improvements, and fixes.
We deeply regret the delay in support and communication and are taking steps to ensure such issues don't happen again. Your feedback is invaluable to us, and we're committed to improving both the plugin and our support system.
We hope you'll give the plugin another try and consider rating it the note it truly deserves. Your support helps us continue to improve and deliver better experiences for all our users. Thank you!
