by 0rca 2 years ago
The plug-in is a big mess with lots of settings spread over several settings pages and even when you know exactly what you want, you will have to search quite a lot for the relevant settings.
The documentation is similarly unstructured and is missing quite some infos.
The features are great, but hard to configure, so i can't recommend the plug-in, unless you know it does something you can't achieve otherwise and have a few hours to spare fiddling around with it.
The worst part is that Grooni is not supporting it anymore, so you are left alone with that mess.
Author response
(1) The plugin does not yet have a **WYSYWYG** editing mode, only Preview mode. Therefore, all settings are sorted into sections, but you are absolutely right, we have something to improve here
(2) Information is structured into sections. Do you have any suggestions on how you would like to organize the information?
What information were you unable to find? Let us know by writing here https://grooni.ticksy.com or leaving a message in the comments. We will add this material.
(3) Thank you for rating the plugin's features, it would be great if this was reflected in a higher rating.
(4) Indeed, support is not included with the plugin. What is written on the product page.
What does it mean?
As of January 1, 2022, support is not included in the package, as well as assistance in customization and integration for all new licenses. Now these services are provided as EXTRAS
At the same time, we accept tickets about bugs; you can send them here https://grooni.ticksy.com to the “Find a bug?” section.
Extra support services
Integration
https://gum.co/groovy-integration
Customization
https://gum.co/extras
We also added:
- 18 Video lessons that you can find here
https://www.youtube.com/@megamenu
- Moneyback
- New articles in the manual and fact
- New menu presets
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But in your case the case is different.
You bought the plugin in 2021 and your support has long expired. We can help you, write in the comments. Or issue a return