The plugin might be great, when it works, but for the last year, this developer has proven that they do not care to update their plugin in a proper and timely manner.
The problem with this, of course, is that THEIR plugin is ALWAYS taking the site down because it's not compatible with elementor's updates... Every single time
Author response
Hello twhiting9275,
We are really sorry to hear about it and for this kind of issue.
Which version do you using now Elementor and Element Pack of both plugins? make sure that. Actually, we haven't been able to give you a proper solution without investigating your site. I have already forwarded your request to our core developer team, They are always ready to support you. I hope they will investigate your issue and then solve it. So, please create a support ticket emergency here: support@bdthemes.com
Also, if possible knock our live chat agent to get a quick solution.
Thank you for sharing your issue.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com