Please know that you will have to pay $100 a year for this plugin above the plugin cost. if you do not keep renewing support, you will have headaches. Overall the look and feel of this plugin is awesome, set up is easy, but some super basic features that should be run of the mill for membership plugins, this does not have. There is no way to view upcoming expirations or to get any kind of reports or stats on how many new members you have vs renewals. Member retention features should be added. We have judges that must maintain their memberships to retain their license and so many of them do not receive emails or don't check their emails. If we had an upcoming exp report available, we could avoid so many issues. This feature is available on many other platforms. Also, we have had problems that are misinterpreted after several emails and screenshots. This leads to miscommunication, frustration and issues not resolved, then you have to keep paying them $50 every 6 months for support so you can try again to get things fixed. This plugin is close to being flawless, but the little issues cause us a ton of time to try and figure out how to run our own piece together reports with fragmented information and poor export options. I might suggest hiring support people who speak and understand different languages on your team, as I feel a lot of problems are lost in translation and communication. Also, support renewal is WAY TOO expensive. With the add ons and support renewal, we continue to pay and pay. Just beware that this is a very expensive plugin beyond initial cost. You cannot even ask one question without paying for months of support. If a few features were added and support was a little better, this really would be the best membership plugin out there. The add ons they have are awesome and everything looks great and clean. We will hope that some of the features will be added or improved upon, as they do update the plugin often.
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