for Other

I'll update this again with an excerpt from the support ticket with LCWeb:

"I am extremely unhappy with the experience of getting this plugin working. I feel as if I've been funneled away from a known system of trust (Entavo) to your personal business site which for me is unknown where it took multiple steps and multiple codes between your site and email to create an account and activate."

For anyone else, you MUST create and activate an account in their system. Then you MUST register and activate the plugin using your site URL. Mine is a local network wordpress and is publicly unavailable. Despite that I HAD to activate the plugin using the "production" code. I don't know why staging or offline did not work. I expected "offline" to be the correct choice.

I've found this to be a confusing and frustrating process. You may not and be perfectly fine with the additional steps. But just so you know, you CANNOT activate this plugin from the code in Entavo. That code in Entavo's download area is worthless. The LCWeb system MUST be involved in getting it activated so you can use what you purchased.

Additionally, I HAD to activate the plugin to open a support ticket with LCWeb. I can't find a contact form on their website nor does it have an About page where businesses typically list a support email address.

Author response

Hello and thanks for your third review,


  1. honestly I don't undertsand why so upset about the license validation system. It's made to be sure customers use the license on a single project (as per Envato rules) and to help customers owning many licenses to orientate among them

  2. The license is always given and linked to Envato, remember product is made and owned by authors though

  3. It's a two-steps process to register your license, taking maximum 5 minutes. A further 1-minute step if you need to open a ticket. You spent much more time writing the tree reviews than validating the license...

  4. You never answered my ticket reply and never mentioned the offline token problem. Offline validation has been projected for buils not connected to internet and able to communicate with my server. I'm obviously still available to help you on this side

  5. As written on my profile, support is given exclusively through tickets

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve CodeCanyon.

Sure, take me to the survey