sounds good

Hi Dave, i changed the phone number and message on the site that is not working and everything works fine. I changed them back (only left the default message turned on), and it still works fine. We also tried some other (samsung) phones, I don;t know what te problem was, but it seems solved. Thansk for your help, I like your plugin!

Happy to hear that

Hi,
I see the button and the icon working at the moment, about the styling, it seems that your theme is affecting all “input” fields globally, but don’t worry, you can quickly fix it by adding this peace of CSS (in the CSS tab if your button):

.wcs_popup_input input{
        border: 0 !important;
        outline: none !important;
        width: 90% !important;
        color: #555555 !important;
        margin-bottom: 0 !important;
}

Thanks, yes it look better. I add the border radius.

Hello,
This plugin is a link to WhatsApp, so the conversations are made directly on WhatsApp, so there’s no limit on the number of agents, and yes your agents can use their phones

I hope this makes sense

Hello,
I’m not familia with next.js but you probably would want the stand alone version (since this is the WordPress version), here’s the link:
https://codecanyon.net/item/whatsapp-chat-support-jquery-plugin/23514221

It works in any HTML/JS website

Best, David

Hello,
How did you configured the “Placement” of your button?
Can you show me a living example online?

You can contact me via email here: https://codecanyon.net/user/castleplugins#contact

Best, David

Hi,
I sent you an email

Hello,
Did you write something in the “Button Name” field? this one: https://imgur.com/a/YVPfNaR

Best, David

Hello,
With this plugin you don’t need to activate a license, any chance you are in a different plugin? or maybe in the theme settings?

Best, David

Hello,
1) yes, it is possible, the plugin doesn’t have this option in the admin section, but with a line of JS code you can do it, this is the line:

jQuery('.wcs_button').trigger('click');

You can configure the notification like this example (red dot for new message) https://cizimmedya.com/whatsapp-chat-support/ Reference image. https://prnt.sc/pF8PgofDzokp

Thanks for your reply.

Hello,
At the moment the plugin doesn’t have that exact feature, but it can be added through customization on the HTML

Best, David

yes, you can find it here: https://codecanyon.net/item/whatsapp-chat-support-jquery-plugin/23514221

Best, David

Okay, thanks.

Hello,
Unfortunately at the moment that feature is not part of the plugin, it only has a text input field for a message

Best, David

Hello,
You can place it inside the wp_whatsapp_chat_support folder (in wp-content/plugins/)

Best, David

Hello,
Are you using the “Malwarebytes Browser Guard” extension in google chrome? I activated it and tried the example page and I didn’t get any block.

do you get the same block in the example page here? https://www.castlecodeweb.com/wp-whatsapp-chat-support/example/

Can you share the link to your site so I can try it out?
You can contact me privately via email here: https://codecanyon.net/user/castlecode#contact

Best Regards, David

Hello!

I’m using the “Malwarebytes Browser Guard” extension on Firefox Browser 92.0 (64 bits) and Microsoft Edge Version 93.0.961.52 (Official Compilation) (64 bits). In either case, produces the same page blocked. I’ll contact you privately via email. Thank you.

Have a good day.

Hi,
Very strange, yes, please contact me via email here: https://codecanyon.net/user/castlecode#contact
I’ll be happy to take a look at it and find the issue

Best, D

Hello there,
All licenses in CodeCanyon are for one end product (in other words, one end product per license), you can read about them here: https://codecanyon.net/licenses/standard

Best, David

Hello,
You would need to buy a license for the WordPress version

Best, David

Hello Francois,
that’s correct, all the conversation is done directly on WhatsApp, this plugin is like a shortcut to a normal WhatsApp conversation

Best, David

Buenos días, el plugin que descargaste es la versión HTML (stand alone), para tener acceso a la versión de WordPress tienes que comprar la licensia aquí: https://codecanyon.net/item/wp-whatsapp-chat-support-wordpress-plugin/24302007

Saludos

Hello,
yes, you can create different buttons (that look the same) for different pages, and each button with a different agent

Best, David

Hi David, Thanks for your answer & fast reply, will consider to buy this plugin

thank you

Hello,
This plugin only redirects you to Whatsapp (directly to a conversation with the number specified) so you can chat in Whatsapp

It is like a shortcut to a WhatsApp conversation

Best, David

Hello,
It depends what kind of styles you are looking for, you can tweak the CSS via media queries though (for mobile and for desktop)

Best, David