22 comments found.
I need to talk about the support I havee upload my file of 1 website I am not able to make changes in that. I have 3 websites if this plugin seems suit to me I will buy it
hello sir,
Here’s the link to join the conversation in teams: https://teams.live.com/l/invite/FEAuesDBLe0kQU2ugI
Looking forward to speaking with you and getting in touch quickly!
Best regards
hello, smartsync is not creating a cloudfront distribution. I tried the lite plugin on one site before and had problems, and thought maybe paid plugin would work but it does not. I can create/connect to a bucket and uploaf files, but that is all. No cloudfrount, No custom URL, no options even available for that. “Setup Custom Cloudfront URL: Errors Detected Cloudfront not configured: Please configure Cloudfront to use custom URL.” Also, there’s nowhere to add a purchase code, so I have no idea what I bought. Can you help?
Hi YoYoMobi,
Thank you for reaching out!
I want to make sure I fully understand your question before advising, as some of the details are unclear on my end. Would you be open to connecting via Microsoft Teams so we can go through the issue together in real time?
Here’s the link to join the conversation in teams: https://teams.live.com/l/invite/FEAuesDBLe0kQU2ugI
Looking forward to speaking with you and getting this resolved quickly!
Best regards
Hello, I am using Bunny CDN and in the plugin’s Cloud Configuration Wizard I can select Bunny CDN and then enter my API key. However all other settings are expecting parameters based on AWS and I cannot configure Bunny CDN correctly. Am I using an older version or is there something else I am missing ?
Hi djek123,
Thank you for reaching out!
I want to make sure I fully understand your question before advising, as some of the details are unclear on my end. Would you be open to connecting via Microsoft Teams so we can go through the issue together in real time?
Here’s the link to join the conversation in teams: https://teams.live.com/l/invite/FEAuesDBLe0kQU2ugI
Looking forward to speaking with you and getting this resolved quickly!
Best regards
Hi there! I’m getting this error when I try to sync local to cloud media:
Failed to start sync. Please try again.: Error executing “HeadBucket”
What am I doing wrong?
Hello sir,
I get it. I think that there is a permission issue with bucket. can you please connect with team for support:
Harshad Patel: https://teams.live.com/l/invite/FEAuesDBLe0kQU2ugI
we can check and resolve the issue.
Thanks
Please add Hetzner S3 compatible
Hello,
Thank you for your feedback! We’ll definitely consider adding Hetzner S3 compatibility in the future. For now, we’re focusing on integrating a few more storage options in our upcoming update.
Best regards,
Infinitie Tech
Is the extended license for unlimited sites?
No sir it is still for one site, Please read this for better clearity: https://codecanyon.net/licenses/standard Thank you
Presale question: cannot erase and resync cloudfront for amazon – button for resync leads to non-existent page. How can I delete all settings and start over, as I can’t find settings in database even if I delete plugin. Then, can I use existing cloudfron/s3 setup, or must I create new?
Hi YoYoMobi,
Thank you for reaching out!
I want to make sure I fully understand your question before advising, as some of the details are unclear on my end. Would you be open to connecting via Microsoft Teams so we can go through the issue together in real time?
Here’s the link to join the conversation in teams: https://teams.live.com/l/invite/FEAuesDBLe0kQU2ugI
Looking forward to speaking with you and getting this resolved quickly!
Best regards, Jay Parmar Infinitie Technologies
I’m having trouble uploading a plugin — it times out every time, whether I use the browser or wp-cli. Any suggestions on how to fix this?
File plugin name SmartSync.zip
Sorry, I can now upload it completely.
Great, Let us know if you need anything else from us. Thank you
Hi, what is the ETA for Bunny CDN support?
Hello sir,
We do not have ETA for now but in coming 2-3 updates it shall be implemented.
Thank you
Hello sir,
Bunny CDN s now available please check now.
please i need support i just sent on whatsapp
Thank you for reaching out. We have received all the details.
can you integrate I drive e2 currently no plugin in marketplace has idrive e2 ?
Thank you for your comment! Currently, IDrive e2 is not available as a plugin in the marketplace. However, we can offer a custom integration for you.
Please feel free to contact us on WhatsApp to discuss the details: https://wa.me/+918799587762
I synced all the wordpress files to cloudflare R2 and also enabled use cloud storage in both media and assets but the website looks broken. Like many icons are not loading. On inserting an image or video in the post, the plugin is replacing the wordpress url with the cdn url but the image is not showing in the post or on the feature image homepage. I checked in cloudflare buccket but the image or video is not uploaded at that url location.
Hello pingmeb,
Thanks for the update. It sounds like the files aren’t being uploaded correctly to R2, which is likely why the media isn’t showing and the site looks broken. Let’s connect on Teams to debug this together: https://teams.live.com/l/invite/FEAcaSMVufN7M6OWgU
does it works with woocommerce ?
Hello Devesh_Kumar sir,
Yes, it works with WooCommerce also. I hope it helps you clear the query.
Thank you
Hi, can i change my domain in future? Because I would like to try first in test domain and if everything works fine I would like to implement in final domain.
Hello sir,
Yes, you can change the domain later.
Hello, I have 2 questions: 1. Do I have to purchase separate licenses for different websites? 2. I need to use the purchased plugin with the Contabo.com S3-Storage. How can I do that? If not possible now, how quickly you may add support for it? I have to connect many WordPress websites to Contabo’s S3-Storage.
Thank you and looking forward.
hello sir,
1. Yes you need to have separate licenses for different websites.
2. For contabo support addition you can connect with us on
Teams: https://teams.live.com/l/invite/FEA6IcLBDC0rAOxQQE
WHATSAPP :- +91 9227025305
Thank you
I appreciate it.
can i use wasabi with this?
Dear Bighero_LLC,
Thank you for reaching out.
Unfortunately, Wasabi no longer supports public URLs, so it cannot be used for this purpose. However, more reliable alternatives are available, such as using AWS S3 in combination with CloudFront. This setup not only provides public access capabilities but also offers better performance and security.
Please let me know if you’d like assistance setting that up or exploring other options like Digital Ocean, Google Cloud storage and Cloudflare R2.
Best regards, Infinitie Technologies
Hi there, I see no option when going to Media Library in Wordpress to send image to S3. Other plugins do this, do you plan on implementing this? sometimes we don’t want the whole media library to go Amazon – we prefer to be selective.
I did a test run on my website and while my media says 100% uploaded to S3, SmartSync settings becomes “Page unresponsive you can wait for it to become responsive or exit the page”
This is why I rather upload what I need and not be obligated to upload the whole media file of my website.
Tried to create CDN via your plugin.
Failed to set up CDN.: Please sync all the media before enabling CDN for media
Starting sync process…
Starting sync of: 17500 files
Sync is running.
Progress: 0.1% (15/17500 files to AWS)
I have to upload AGAIN 17,500 images? that’s absurd. My S3 bucket already have these files, why can’t your plugin detect that?
no need to reupload all the files over again. Please connect here and team will guide you with some simple steps to have it fixed – https://teams.live.com/l/invite/FEAcaSMVufN7M6OWgM
Hello dear WebbM1 sir,
Just checking with you. Did you connect with our team on Microsoft Teams for the issue tracking and resolution?
If not, please feel free to reach to our team over MS Teams here: https://teams.live.com/l/invite/FEAuesDBLe0kQU2ugI
Thank you
Hi, thanks but I end up using another plugin. This one seems buggy atm
Hi WebbM1,
Sorry to hear the plugin didn’t work out — we were actually waiting for your response and were ready to help. If you’ve moved on, that’s totally fine. Feel free to request a refund through the platform, and let us know if you need any help with it.
Thank you
I want to recommend you for 10 sites. But there are questions
1 Working with cloudflare R2 and cloudflare cdn
2 Integration with banny cdn
3 work in cron update images/css/js with CDN and edit them on the site
4 documentation is very weak – when will there be an update and work with cache modules
5 work converting images to webp and working with imagify module
I bought the plugin – but you don’t have the file on your system to download and install it
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Thank you for reaching out.
Kindly download the latest updated ZIP file from CodeCanyon and extract it. Within the extracted folder, you will find another ZIP file inside the plugin directory. Please upload that specific ZIP file to your WordPress site via the Plugins > Add New > Upload Plugin option in the WordPress dashboard.
If you have any further questions or need assistance during the process, please don’t hesitate to contact us. We’re here to help.
What is your license / domain policy?
Hello,
Thank you for your interest in our product.
Our license policy permits the use of one license per domain. This means that each license purchased allows you to use the product on a single domain only. If you wish to use the product on multiple domains, you will need to purchase additional licenses accordingly.
If you have any further questions or need assistance, please feel free to reach out.
Best regards,
Infinitie Tech
I bought your plugin in the hope that it will evolve and give me the functionality I need. Is it expected to add cloudflare r2 storage, contabo s3 storage? I would also like to see the functionality of selective synchronisation via media library, display and filtering of files that are in the cloud or still on the local host. I already have other plugins for migration to S3, but all of them are not compatible in SeoPress (after activation there is no possibility to upload sitemap.xml).
Media Library Integration issue: We already have many inserts of .pdf files on pages. The actual address is obtained from the id of the media library file. Doesn’t your plugin change to the actual address in the media library after uploading?
At the moment we are not ready to use your plugin on the main site, can we test it, remove the plugin from the test site and install it on the main site?
Hello sir,
We have plans to to put selective synchronisation via media library.
but our team can help you achieve pdf uploads.
Please connect on skype : https://join.skype.com/invite/rsWFedKP1T6n
I wrote to you, but I never got an answer.
Hello sir,
I would like to sincerely apologize for the delay in responding to your inquiry. It typically takes up to 24 hours to align our team, but I’m happy to inform you that the team is now fully in sync with your request.
Rest assured, all of your queries will be addressed promptly, and we are committed to resolving any outstanding issues.
Thank you for your patience and understanding.
Best regards, Infinitie Technologies
