516 comments found.
Is this plugin being actively developed? Updates have slowed significantly over the past few years.
Development activity has been quiet in terms of releases, but I continue to actively provide support and respond to user questions and issues as needed.
Hi – in the Skin Editor, I am adding an ACF field with a name relating to an ACF taxonomy (to show a custom tag for a post) to ‘Content’. However, when the field is populated, it breaks the page. Any ideas what is going wrong?
Hello,
It sounds like the ACF field might be outputting something unexpected (maybe a shortcode or HTML) that’s breaking the layout. Could you try adding a different field, like a simple text field, to see if the issue still happens? That’ll help confirm if it’s specific to that taxonomy field.
Best,
David
Hi, I have installed the plugin but the icons are not showing? So the magnifying glass icon, link icon etc.?
Hello,
Very strange, can you show me a living example online? so i can take a look and see what’s going on? you can contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
Best, David
Hello,
I’m using WP Media Boxes with Elementor to display a fullscreen video portfolio in 3 columns on desktop (2 on tablet, 1 on mobile).
The issue is that on initial page load, the grid only shows 2 columns and the third column remains empty (just the background color). The items are pushed down to the next row. As soon as I either resize the browser window, or trigger “Load More”, the grid recalculates and displays correctly in 3 columns.
Is there any way to fix this? I can’t seem to find the solution.
Thanks in advance!
Regards. Arjen
Hi Arjen,
Try adding this peace of css to your website:
html { overflow: visible !important; }
If still no luck please contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
Best, David
Hi, before I buy this, is it compatible with the latest WP version? Also
- can I move the overlay text around with CSS and link to other pages with a button
- can overlays be semi-transparent
- I don’t have to use filtering? (I have single rows of images that need a hover text overlay).
Thanks 
Hello,
Sorry for the delay, yes, it is compatible with the latest version of WordPress.
And yes those options are possible with this plugin
Best, David
Hello,
I have purchased Media Boxes Portfolio plugin. My question is whether I can group images. On my site, I have reference builidngs and each building has few photos. Instead of listing these photos separately, can I group them under a single name (eg. name of the project). Then, I will filter these images based on the categories I have created. Thank you very much in advance….
Hi,
Grouping multiple images under a single item (like an album or folder) isn’t supported directly.
However, you can assign WordPress categories or tags to each item (e.g., the name of a project), and then use those to filter the grid accordingly.
I hope this helps!
Hi, I bought the Media Boxes plugin for Wordpress, license a28001db-6a3d-4a24-a451-a4f21bf71a8b. It’s a great plugin but it doesn’t work for Pages. All other source types are fine. I have tried with a query on categories, tags and custom post types, but the result is always the same. It works for everything except Pages. Can you help to solve this?
Thanks, Peter
Hello Peter,
Sorry to hear that you’re experiencing issues with the Media Boxes plugin on Pages. Could you please contact me directly via email here: https://codecanyon.net/user/castleplugins#contact? This way, I can assist you more effectively and ensure we get this resolved.
Best regards,
David
PHP 8.2 Optional parameter $excerpt_max_word declared before required parameter $except_this_tags is implicitly treated as a required parameter. wp-content/plugins/wp_media_boxes/class_media_boxes_shortcode.php:1002 Plugin: wp_media_boxes
Hi,
Sent you a private message via email
Best, David
Thanks for the file David, definitely the last versions works fine, why don’t you update the version directly here on codecanyon?
you’re welcome, will do
Hello. When adding new images to the gallery, they aren’t appearing on the website. I’ve clicked save after adding the new photos. Any idea what is going on.
Hello,
Please contact me privately vial email here: https://codecanyon.net/user/castleplugins#contact
If you could show me a small screen recording of the issue that would be very helpful
Best, David
I keep getting the following error:
Deprecated Optional parameter $excerpt_max_word declared before required parameter $except_this_tags is implicitly treated as a required parameter wp-content/plugins/wp_media_boxes/class_media_boxes_shortcode.php:1002 1 Plugin: wp_media_boxes Total: 1
Hi
I sent you an email 
I already answered and Yes I am using the latest version.
sent you a reply, we can continue there via email 
Whenever I try to change the font in the Skin… it doesn’t change.
Web page is: https://ffeuk.com/case-studies4/
The client wants larger fonts.
Could you help? Thanks – David
Hello,
Can you please contact me via email here? https://codecanyon.net/user/castleplugins#contact
Also I don’t see a license for your account, did you buy the plugin from a different account?
Best, David
Is it possible to show a grid of images and then have a pdf (sourced from another site) downloaded when clicked on the image?
Hello,
It is possible, you would need to define the URL of the PDF for each image, in the Post Link metadata of each image.
I can show you how if you contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
Also don’t forget to renew your support period, since it has expired
Best, David
Hi there, We have installed your Media Boxes plugin on our staging site but can’t seem to edit the Portfolios anymore. We can clone, delete, export and import, and even edit the skin. The post are showing up on the page with the short code: https://newdistrictadm.wpenginepowered.com/solution-showcase-2025/
However, the filters aren’t showing up, and the backend Edit function is timing out.
Please can you help?
Hi,
Can you please contact me privately via email here? https://codecanyon.net/user/castleplugins#contact
So I can send you the latest version and see if that solves the issue
Best, David
Hi, can I display external RSS feed in the grid style for my portfolio? Also can I add images and video content within the details of a specific portfolio?
Hello,
Unfortunately no, the plugin doesn’t support RSS.
And yes, you can add manually the URL of a mp4 file or a youtube video
Best, David
Hi there! Love your plugin, and the filter function is working perfectly for me. Just having challenges with the search box – can you clarify what terms the search is looking for if I am using WP posts as the searchable items? I have a number of posts with the same word in the title but they don’t all show when I search that word. Thank you so much for your help!
Hello,
Thank you
About your concern, is the title visible on each box/item of your portfolio? (In the front-end)
Or if you could show me a living example online I can double check
Additionally you can contact me privately via email here:
https://codecanyon.net/user/castleplugins#contact
happy to help
Best, David
I have 35 products total. At the time of loading I am displaying 20 products. But if the user selects any category which does not have products associated out of the 20 displayed at the beginning, it shows load more button. Is there away where user selects a category and it shows the product straight away and not load more button
Hello,
Yes, there’s an option for this purpose, just navigate to the “Grid” tab of your portfolio and set the ”Minimum of boxes per filter” to something greater than zero, for example 10
I hope this helps 
Hi, how can I show the images each time in a different random order? Thanks
Hello,
In the settings of your portfolio, which “Post type” are you using? “Custom Media Gallery”?
Best, David
Hello! This plugin seems to have everything I could possibly want, save for one item.
Is it possible to set a “custom order” for the media items when using a custom post type? What I envision is being able to set the order to “CUSTOM” and then within the custom post type have a drag-and-drop reorder provided by a plugin.
If that’s something that’s possible, this will absolutely be everything I need from it and more. Thank you!
Hello! I just wanted to follow up with you on this as its been a couple of days. I’m eager to wrap up our project, and once I hear from you I’ll know how to proceed. Thanks!
Hi Gary,
Unfortunately the plugin doesn’t have a feature to re-order custom post types, but do you think a plugin like this would be good for you? https://www.youtube.com/watch?v=6-so4UH-n6M
If so, I think we can make the Media Boxes compatible with it with a small modification
Let me know what you think
Best, David
Since updating your plugin, the theme shortcodes no longer work. Did I accidently change something?
https://www.ipsl.aero/raisbeck-king-air/aftermarket/Scott
Hi Scott,
Very strange, one question: if you deactivate the Media Boxes, do the shortcodes work again?
Best,
D
I’m sorry, I meant they only stop working within the Media Boxes. For example, the first item listed on https://www.ipsl.aero/raisbeck-king-air/aftermarket/ is Fuel Pan Assembly. You will see the shortcodes within Media Boxes. But if you look at the post outside of Media Boxes it displays correctly. https://www.ipsl.aero/b200gt/fuel-pan/
Hello,
Try unchecking these fields in your portfolio settings: https://imgur.com/a/LcwMLcc
I hope this helps 
Unfortunately those were already unchecked. The plugin was accidently deleted, then reinstalled. That is when the issue started. I even deleted the current posts and added a new one and it still won’t work. I can give you access to the backend so you can look if needed. I don’t know what else to do.
Hi,
Yes, you can contact me privately via email here: https://codecanyon.net/user/castleplugins#contact so you can send me the details
Best, David
Any idea how can I customize filter buttons? Like shape, background colour of active button, text colour…
Hello,
These customizations are made via CSS, the plugin comes with some examples that you can import so you can copy&paste them
I hope this makes sense 